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June 2023 by Bryan T.
I've been coming by over the last 3 years so I guess you can consider me a regular customer. I stop by in the mornings for their freshly brewed coffee and warm breakfast sandwiches. Customer service is always great and they greet me with a smile and good morning! Oh and they have an awesome touch less car wash.
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December 2022 by Dulce A.
So this happened at 9:20pm it's not even late the doors are lock there's an employee working inside mopping the floors ok cool right but instead of coming to the window to help she continues to mop ok I guess right it's not the first time this happens others people started coming to get in line cause they also needed to get gas I actually took a vid but I can't post it cause it's only pics. If she's scared to work nights maybe get someone else cause it was like 3-4 people in line and we all left cause she didn't want to even go to the window
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September 2022 by Melissa H.
I stopped at ARCO at 9824 Flair Dr. on the way home from work at 4am. First the pump declined twice, so I went to the cashier. He said the pumps won't read credit and it has to be done in-store but they charge $1 for credit transactions. So I asked for $100 worth of fuel, he runs the transaction and hands me a receipt to sign. The receipt he hands me says $1101.00. I told him the amount is incorrect. He cancels the transaction and hands me a void receipt. The void only says $100 though. He reruns the card for $100 (no $1 transaction fee). I pump the gas, pump doesn't print the receipt. Go back to the cashier, he prints out a duplicate. Can you say SHADY with a capital SHADY? I will definitely be watching my credit card statement and will never go to this gas station again!
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September 2022 by Athena J.
over charges for chips confronted the cashier and said something completely different and had no idea what i was talking about also puts the food prices on different items so when you go to the counter and buy it the prices are different
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August 2022 by Mr. L.
Great and convenient location, right off the freeway. Gas is always cheaper than most gas stations. Clean and organized inside, hot food is always stocked. They got a car wash there, it isn't the best robo-car wash, but its great for a quick clean and saves you 20 cents on gas. On some days, I think weekends, there's an attendant that does free drying after you wash. I'm here a lot and everything is great about this location EXCEPT... there's this older petite Asian cashier named Nina that ALWAYS shorts my coins, the pennies. I know it sounds petty and it's petty to ask for my 2 cents change, but it's pretty freaking annoying when she does it EVERY SINGLE time. If she does that to me, I wonder how many other customers she shorts the change on. Once or twice, I don't mind, but she doesn't even acknowledge it. Like tell me you don't have change to give back or something. This is practically STEALING from your customer, regardless of the monetary value. This is the sole reason for the 2 star. I will be filing a complaint to corporate.
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July 2022 by Marco Ybarra
The employees are friendly and the drinks are cold .
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March 2022 by Maria C.
I work close by and sometimes on my breaks I'll walk there and get stuff. The staff is very friendly. I do notice that on food items they don't show taxes charged on the receipt, but they charge the item higher than what the shelf is showing it for. For example I bought 3 pack of zingers that had $2.29 showing on the shelf sale price. When I went to pay I was charged $2.59 + $0.35 for using debit. Shady Stuff going on. I will send my complaint to the BBB and see what they say..........
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January 2022 by Nora B.
They provided it great service , they were fast and friendly. The manager was very patience when I was taking long to pay do to my children. I was surprised to find out they take credit card now to pay.
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June 2021 by Ben L.
Saw that this station had a touchless car wash service so I stopped by during my lunch break. There was a line of 2-3 cars in front of me, no big deal. Got up to the machine that operates the wash, only to be greeted by a small printed piece of paper that read, "please pay at the pump or inside." Normally that wouldn't be such an issue if they had signs BEFORE you get in line notifying that payment must be made elsewhere. Still, I swallowed my frustration and went to a pump to pay for the wash. The card reader wasn't working. Livid. Only option left was to physically go into the store. Too frustrated at this point, got in my car and left.
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June 2021 by Anita Garcia
Good location.
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March 2021 by Mariya Dell
No restroom!!!
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January 2021 by Tammy I.
ABSOLUTELY RUDE + DISHONEST. IS THE CASHIER TRYING TO STEAL $$?? I came in for a free fountain drink that I got in the app. It says a Free large fountain drink. When I went to pay, the cashier (PATTY) scanned my barcode and then said that will be $.90 cents. For a drink that is free and only 97 cents to begin with, why do I have to pay 90 cents? She said, oh it's CRV. I'm not d**** I know CRV doesn't apply to fountain drinks. When I told her that, she said Oh, it's tax. TAX on a 97 cent drink is not 90 cents. Then what she proceeded to say next was absolutely unacceptable and she deserves to be reprimanded or fired. She said, "you drive a nice car, but yet, you're incredibly cheap. Won't even pay a $1 for a soda." EXCUSE ME??? Who taught you manners? And Who taught you customer service? There are plenty of people who need jobs in this pandemic, yet here you are going around insulting your customers. In fact, she then proceeded to say, since you're so cheap, I'll go ahead and just pay for your drink. She went to her purse and took out a $1. I refused because no, I don't care about a $1 drink but since I had it in the app, I decided to come get it. BUT THIS IS NOT HOW YOU TREAT CUSTOMERS. In fact, now I'm wondering if she was trying to steal $$. I mean, you take 50 cents here and there, that adds up. Not saying that's what she was doing but something doesn't add up.
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November 2020 by Justin F.
Very clean & organized inside. They have a variety of good stuff here if you want a snack. If you want a fountain drink or coffee you have to pay upfront first so they can provide you a cup due to covid safety. The car wash here is decent. Is it great as you would do on your own by hand? No. but it does the job. They offer vacuum cleaning for the inside of your car as well which some express car washes don't offer. To pay for the service you need to pay inside the store & they will provide you a code on the receipt you enter on the machine. Keep in mind they charge a debit fee of 35cents. The car washing itself was $8.99 but because I paid with debit it came out to be $9.34.
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September 2020 by Harrison T.
I drive a big RAM 1500 truck and have been having a hard time finding a car wash that can wash it clean without scratching the paint (it's a lot bigger than a regular car!). Saw the touch less wash at this ARCO gas station today and decided to go in and try it out. What a big surprise! Good pricing, $3.99, $4.99 and $8.99 packages. Most importantly though, it is very effective and cleaned my truck spotless. Give it a try next time you need a wash.
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July 2020 by Venom Pandya
Went in to buy water but it was hot