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September 2023 by Jorge R.
Worker cracked my center console on a brand new 2023 car I told the owner and she denied everything come to find out the guy who damage my car was drunk on the job the lady said I was on my own as she continued to insult me in front of other customers. DON'T COME HERE UNLESS YOU WANT TO GO THROUGH THESE TROUBLES !! This place needs to be shut down as they let there workers drink on the job ! It doesn't even deserve 1 star !
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September 2023 by Kashima
Paid for the gold wash and got way less, my interior was still dirty and now has wet spots all over, gonna have to get it cleaned properly and my windows still have smears all over, their quality has gone downhill bad, didn't go for a while because of how bad it's gotten and decided to give them another shot in redemption, and hot dam I shouldn’t have gone back
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June 2023 by John C.
Car wash quality is ok. But guys gotta be careful if u got charged extra by the cashier. My wash is $23.95 and was charged $24.95. I asked why and the lady said it's because I am using business credit card. And I asked where u stated that anywhere in the store? Or did u inform me about the extra charged? She kept saying because I'm using a business credit card. End up I used my personal card and voided the business card transaction. That's not a good excuse to charge more to ur customer!
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May 2023 by Veronica V.
I really hate that I came here without reading the reviews. This place needs new management. I asked for the special and pointed at the billboard that said early bird. The guy said, ok. Instead of charging $21.00, I was charged $28.95. They said because I got the "Special" I said yes, the 21.00 again pointing at the sign. The manager or I believe owner Said that's called the early bird. Ok, so the worker didn't take my pointing at the sign into consideration. Plus he didn't ask me what car smell knowing that he chared me for the "special"I said fine I guess I should've said early bird... but do you see how they get you ....so my car was ready and my rims were dirty. I informed the worker that I got the special. I asked him to clean the rims. He seemed bothered. Attempted to clean the front left rim. However, did not thoroughly clean it. Then called me over to let me know he was done.. however, the other 3 were still dirty. I went inside and spoke directly to the lady manager. I asked her are my rims supposed to be cleaned. She said, yes. She came outside and told the employee that I got the special... he informed her that my car wasn't cleaned in the wash because my car had not been washed for a while that's why the dirt didn't come off. He refused to use his spray and cloth to wipe my rims down.. I can't believe that the manager let this fly. I informed her that I would be writing a review and she shrugged shoulders and said that was fine. It sucks because I really wanted to make this my go to place.. however, with this type of unprofessional service, I'd rather wash my own car. In addition, the interior and exterior of the car didnt look the best. There were 3-4 men surrounding my car when vacuuming, and no customers behind me but it wasn't that great of a job.
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May 2023 by Charles L.
Don't come here. If you have to, be careful of what they charge on your credit card. My Super Wash was $26.95 plus $2 extra for an SUV. That is understandable, but the cashier rang up $29.95. I asked her why and first she said the written up ticket for $29.95. I asked her if I can look at the ticket and it showed $28.95. She was embarrassed and said it is because I used my credit card. It's not much, but I feel I got cheated. Never come back again.
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May 2023 by Lisa C.
This place is great for a car wash. Owner Julia is incredibly nice and sweet. Expect to be here for about 20 minutes. They sometimes forget to spray the scent in the back so make sure it's there before you leave. They do a good job and I only come here.
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March 2023 by Maria Machado
The owner is very nice and polite and the workers are friendly and they really clean your car.
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March 2023 by idan gall
Hello, I was in the place where you are trying to steal things from your car while cleaning the rab, please recognize me from this place, rest in peace off
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January 2023 by Carlos Burgos
friendly and decent job . sometimes they miss things here n there but above all good service
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January 2023 by Patricia Mesquite
Julie is so beautiful and AWESOME customer service.
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September 2022 by Ari F.
Lol they stole my sun glasses out my boyfriend's car on 9/8/22. They're thieves ! Don't come here !! Plan on closing then down cause that's ridiculous. Glasses weren't even name brand damn thieves.
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August 2022 by Ruth Gambino
The workers were polite, hard working, and very helpful. I enjoyed my time at the car wash. They also did a wonderful job.
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August 2022 by Brian Sheridan
Excellent service, considerate crew and very very good results. Thank you Baldwin car wash. God bless you and friends and family ?Services: Vacuuming
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July 2022 by Samantha W.
We got a regular wash. They vacuumed the inside, wiped down surfaces, ran it through the machine once and then hand dried. The car ended up looking nicer than if we had gone through a drive-thru car wash only with no hand drying. Yeah there was still pet hair embedded in the carpets but the debris was gone and they did vacuum under the mats. If we wanted it totally immaculate - that would require paying to have our car detailed and we didn't need that so honestly it's good for what you pay for. You really can't expect perfection for $20 ish dollars... Plus they have cute cockatiels and budgies in the waiting area.
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June 2022 by Steve K.
Worst !! Ruined my car! Ran my brand-new $45,000 Kia through the car wash after about 1000 fresh Miles. Manager asked me if I wanted air freshener I said just a tiny squirt of "new car smell" Why ?? even needed it I don't know because the car was new. The kid that washed the car ended up spraying black ice all over the carpets and inside the air duct system while the car was running! Are you freaking kidding me? I took the car back to the manager and he was unable to get the smell out after steam cleaning the removable carpets. The air freshener was so cheap and strong I cannot get the smell out of the car after two months! Took the car to the dealership and now they want $5000 to remove the air compressor and clean the air system. The owner of this place is going to end up in court. He's got his mind on other things besides car washes. Maybe time to sell this place and put up a Target!