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April 2024 by jose banuelos
I’ve came to this location multiple times per month and every single time a certain employee always makes it difficult to deal with.Most recently her supervisor directed her to help me next. However she went against her supervisor’s orders and continued to direct others in line to her window. After the third customer I had to speak up. She then attended me with a bigger than usual attitude, as if I was the one in the wrong. My company is going to move accounts. I’ve tried so many times with this branch.I wouldn’t recommend any of my followers to this location.
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February 2024 by Lorena Rodriguez
WORST CUSTOMER SVC OF ANY BOFA BRANCH ALSO ZERO REGARD FOR AMERICANS W/ DISABILITIES ACT! THE MGR IS THE WORST
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December 2023 by Jose G.
This place always need more bank tellers! It's always 2 or 3 and long lines. But if you go to a BOA in Hollywood they are always fully staffed. Why is that ? Plus I see no point in having that many offices on the side when you guys only have 2-3 bank tellers at a time.
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December 2023 by Michael 9.
The place is always busy because they only have two or three tellers working. I have gone at different times of the day and same result. Furthermore, not sure how secure you'll feel if their security guard is unarmed and usually hanging out in his car every time. It's not the older man but some young guy. Anyway bad experience every time.
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October 2023 by Melissa B.
BEWARE OF THE DRIVE THRU ATMS!!!My funds were somehow pulled from my account via atm withdrawal without them having my physical card. This happened to me an hour ago. Got an email notification funds were added and not even 30 min later received an email notifying of a low balance. Didn't realize the low lives that dedicate themselves to this were checking my account everyday until it had funds.
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August 2023 by Craft Beer Kings
Worst bank in the history of banks. All the staff are rude. They don’t know what they are doing. Save your time and go to another bank
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July 2023 by An Le
I honestly would give this branch minus -10 star if I can. They are rigid, not flexible, and rude. My last name is Le and it’s written first in my passport because I’m Vietnamese. And the manager straight up told me to “ask your government to change it”. Is this some sort of discrimination?Second time here, still the same ridiculous treatment. I might sue them for discrimination so they stopped acting like they are better than us. And Jesus this is California!Edited: and they decided to ship my debit card to Vietnam! (Without asking me) Honestly they are so unaware it’s embarrassing.
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July 2023 by Vu Chris Van
Jerry is absolutely helpless. His attitude is horrendous. We asked for a bank statement printed one-sided and he said he cant do it. So lazy. Worst banking experience of my life.
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July 2023 by Safety Environmental
2:30pm. They claimed lunch time. More than 30 clients were waiting there with only one Teller. More 10 employees sitting around.
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June 2023 by Eric P.
I just started using bank of america 2 months ago.. worst decision ive made, very difficult to work with all around and so many fees its just ridiculus!!! -5
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May 2023 by Tammy M.
If you are a small business DO NOT use Bank of America. Especially their credit card processing machines. They don't value small businesses.
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February 2023 by Ro B.
Definitely understand why their reviews are low at this location. The staff are not properly trained in or they choose not to execute customer service. Even worse the manager was of no help. I don't bank with BOA but had to go there to obtain funds. Thankfully this is NOT my bank- wouldn't recommend.
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November 2022 by Pauline Ly
So slow, even with the business banking. It shouldn’t take this long to do small transactions.
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September 2022 by frank avila
This is a terrible Bank of AmericaBrought my mom in and she's a 88-year-old senior and they made her stand in line for 30 minutes before she could get to the tellerGratitude their attention and they said there's nothing they could do
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August 2022 by I G
There are More bank personnel asking why your here than people working the tellers.Business window one guy he's at lunch......joke
