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February 2024 by Ba Sh
This branch is ALWAYS CLOSED. It needs to be shut down completely. Always changing hours to some weird time.- I can appreciate that the bank has taken the time to write a reply (written by them on 02/07/24) about a day or so after I wrote my 1 star review. But the issue is that the bank never changes the Google Maps hours to reflect their ever-changing hours. I am someone that needs to conduct business within the bank itself, and driving out to a business to find it closed has become a regular occurence at this particular branch. I hope they can get organized enough to actually change the posting of the hours rather than allow customers to show up at a locked door. I care, which is why I left the negative review in the first place.
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November 2023 by Dias FabLane
Adel from this branch is very disrespectful and should not be working in any form of customer service.
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April 2023 by Giberto Linarez
Horrible
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April 2023 by Marie C.
Went there (4-5-2023) and is said at the front door No Teller. What bank is that. At least one teller is available. How the client will do the transaction to drive to another bank? Some Bank have limited hours only. Bank should always have a back up Teller. A lady teller too is not nice, no respect to the client. Don't know how to greet customer(s).
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November 2022 by Aaron Rodriguez
This place open yet?
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November 2022 by Daniel Aguiluz
Bad service
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December 2021 by Mike F.
THIS PLACE IS ALWAYS ALWAYS CLOSED. call ahead to see if they're open cause most of the time they're not. Super random hours
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July 2021 by Lil R.
Won't even accept Series ee Saving Bonds that are paper. Most banks are supposed to accept them however without an account t there was nothing they could do. I even had two forms of ID yet it was a no.
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July 2021 by Bob Hao
Horrible customer service at the counter! They just assume someone short wearing a Disney T-shirt and shorts is not someone with two business advantage accounts with them. I only need to withdraw $200 and not with any of my debit cards on hand. The lady gave me a look ant think I am lying to her. Good job, BOA at this branch! I wish customers avoid this branch!
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November 2020 by Henry Yu
Computer always offline! Atm temporary no service
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July 2019 by Zhang Y.
Mario Grande help me to call the auto refinance department for the refinance information. Even though I got rejected from them, I really like to talk with Mario and his patience to help me. Thanks and I definitely come back for him.
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November 2018 by Quoc Ngo
Accomodating employees and very friendly! Been coming here ever since the employee of Bank of America opened my bank account!
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October 2018 by Danny L.
Terrible service from manager to tellers, that's all I have to say, just come here for outside atm only or go somewhere else.
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October 2018 by Vincent N.
Harry Wei. Relationship manager. What a man. Truly what a man. How can one be so kind yet so gentle on the human soul. I came here one sunny afternoon in hope of retrieving a temporary debit card because of my inability to keep one for a long period of time. The teller guided me in every way possible and led me to a waiting area where I graciously waited a couple minutes until Harry assisted me with every question I had prepared. He guided me down the yellow brick road of getting the temporary card I needed oh so badly. It was indeed a process but a process that was worth the wait. I would definitely come here again and have Harry guide me again as he did today. What a extraordinary Bank of America
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August 2018 by Kenneth N.
I walked in and was helped by the manager who took me to Harry wei who helped me to get my direct deposit ready. The staff there is very friendly and ready to help
