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“A few months ago my 2015 Buick Encore needed the CV axles replaced. Before taking it to New Image I visited two other auto repair shops and was given a quote of over $1,000 to make the necessary repairs. I was already aware the parts would come to around $350 and that it wasn't that difficult of a repair, so I knew charging $600 or more in labor was simply an attempt by the other shops to rip me off. When I looked up additional auto garages and noticed New Image had an average of 4.5 and numerous 5 reviews I drove right over for another estimate. Since Alvaro, or "Al" gave me a quote of just $500 I had New Image do the work and all went well. Due to that prior experience with Al and New Image I returned there a couple weeks ago when the same vehicle began running and idling rough and seemed to lose power at times. Since I put a lot of miles on the vehicle and drive it pretty hard to reach work sites I suspected it was going to require major repairs. Instead Al diagnosed the issue as a relatively minor problem. The bill came to just a couple hundred dollars but even more pleasing was after arriving around 7:30am I drove off with repairs made by 10:00am!! I had even made a reservation for a rental care, figuring I wouldn't get my car back until late in the afternoon. Instead, when Al heard me talking to the rental car agency he urged me to cancel the reservation, saving me even more money. Who does that!!?? Usually auto shops don't even get around to looking at your vehicle until at least 11:00-12:00pm. Needless to say I'll never take my car anywhere but New Image for future tune-ups and repairs.”
“This place is amazing! They Never overcharge or take advantage of customers. They are honest and good at what they do. When We have any car issues we go to them. Amazing service !”
“The friendly neighborhood car wash. .That's what is should be called. The stuff especially Teresa are super down to Earth friendly. Very helpful. Don't mind the price, just join the Loyalty Program it pays off. And it's free.”
“Got my water pump switched out and been RUNNING GREAT FOR 6 MONTHS NOW...HONEST PRICING!!! Now I am back for my AC to get fixed and gave me reasonable price. I was short 60 bucks n he said I Trust u to come back n pay me the 60$...Thats not ONLY GOOD WORK ETHICS...BUT GREAT CHARACTER....Doesnt even know me n said I can pay the difference of 60 wen I get paid. COME HERE N GET TREATED RIGHT!!”
“This is a small business that has been around for decades and we have been taking all our cars here for a long time. They are reliable, honest, friendly and professional. Request an appointment online and you don’t have to wait. Give them a try and support this small business.”
“I've been coming here for more than 15 years! I have always felt comfortable with the mechanics here because I have never felt as if they wanted to add additional services or rip me off, they are very honest and don't try to upsell you or aren't pushy. They show you the filters and ask if you want it changed or not and tell you how much it's going to be. I recommend this place.”
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“My car needed to be serviced and I called the dealer and spoke with Peter, who was nice enough to get me in soon. He explained and answered all my questions. I highly recommend this location. Thanks Peter!”