Planet Fitness is a welcoming gym that offers a variety of equipment and a Judgement Free Zone® where members can build strength at their own pace. With over 2,700 locations, it aims to provide a friendly environment for everyone, regardless of their fitness goals. Members appreciate the clean and updated facilities, noting the addition of new workout equipment and stations in recent months. However, some express disappointment with certain aspects, such as the replacement of older, preferred equipment with newer models that are less favored, and the removal of classic benches. Customer service receives mixed reviews; some mention staff, like Gisselle, who always greets with kindness and goes out of her way to help, while others feel that employee friendliness has declined. Equipment maintenance is a concern, with repeated reports of broken machines that are not promptly replaced. Additionally, summer teen programs can lead to overcrowding, making it difficult for members to use the equipment, especially for leg workouts. Overall, Planet Fitness offers a supportive space for strength building, but improvements are needed in equipment maintenance and staff engagement.
This experience was top notch the people here are super friendly and the staff make your life so much easier and convinent. For the free pass I do wish they would've told us we'd have to bring an ID though.
June 2026
I feel so pumped up ⬆️ I feel like I could take a multivitamin and do some calf raises! 💥 #igotthepower
April 2026
The staff here are great and the equipment is generally good. However, I’ve noticed that the weight plates tend to slide off the bar too easily during squats, which can be a safety concern. It would also be helpful if collars were always available nearby for members who need them.
