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October 2023 by PowerMax Wholesale
Courteous service with good communication. Would be even better if the pricing went back down to before Covid time…
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June 2023 by Cindy
A friend of mine referred me years ago. Since then I’ve been taking my car here. Now my son took over the car and he still goes there because James is reliable and honest.
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May 2023 by Express One
The mechanics here are very experienced, a little wait though, but I say it is worth it. I highly recommend this shop
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March 2023 by Saul Cabrera
I've been coming here for 3 years and never had any issues or complaints. James and his team are amazing! I appreciate the way he's taken care of me and my wife's vehicles.
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December 2022 by Gary N.
I don't leave bad reviews unless it's a really bad establishment. For those who bring your vehicle to this place regularly, I feel sorry for you. They have ways to make you coming back; rough idling is one of them. I took my car in and James quoted 800 and then called me back a few days saying that he found another problem and asked if I want to fix it. I had no choice and agreed. However, he called again and wanted more. I knew I got sucked in but I determined to take the car back. Long story short. I asked a friend and replaced ignition coils myself, not easy but doable. Parts only costs less than $170, and the car has been running well and passed smog. You be the judge.
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August 2022 by Dave A.
Great auto repair place, honest mechanics and good service.They do mostly imports, but can handle American cars as well. Nice computerized alignments done too.
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May 2022 by Charles Chen
Do not let the BMW/European Car specialist sign fool you. These guys are not half as capable as they market themselves to be. I dealt with Israel (general manager/boss) and he sure likes to market himself. He claims to have worked at a BMW dealership and knows all the ins and outs of BMWs, etc.I ask him if he can work on cars that I provide parts for and he agrees. So I tow my BMW 740i there that is pretty messed up and pay the diagnostic fee. They write an amateur estimate with parts need and the prices that were obviously marked up. He convinces me that the car is not worth it to fix; however, in hindsight, it was probably just because he did not have the expertise to fix the car properly. Also probably why he purposely inflated the estimate costs.Services: Auto body & trim repair
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February 2022 by Bruce H.
Mechanic work was good, but this business is NOT honest. I brought my car in after an auto accident and made a deal with James to replace the power steering pump. After assuring me that it would only cost a few hundred dollars (on top of what insurance was paying for the accident), I was met with a bill $715 more than what I expected. Every time I called to request the final invoice, James was very dodgy on the price and kept saying that it would be a few hundred dollars. After paying the due amount and telling James that the work cost a lot more than previously discussed, he became very agitated and started raising his voice through the phone. For the sake of my wallet, I will not be coming back to this mechanic shop.
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November 2021 by Ying A.
James and his fellows are awesome and professional. He always gives me accurate assessment, and he never overcharges! Super reliable and that's why me and my family are his long term customers!
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October 2021 by mando garcia
I highly recommend this mechanic shop James is honest person.He has save me a lot of money. If you don't believe it take your car to the dealer and take your car to James and see who saves you more money. Highly recommended
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July 2021 by LuisManuelHdez
Good service, with knowledgeable mechanics. Descent pricing for service.
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June 2021 by Alfredo Cáceres
James is really knowledgeable. First time in this repair shop. Great experience
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May 2021 by Jeanette G.
Took my Honda in for B12 service and back brake pads. Very good customer service,Nancy was very helpful. Definitely coming back..
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April 2021 by Eric Y.
Finally writing a long overdue review. The owner, James, will take great care of you! I have been coming to SRS for many years for simple oil changes to major mechanical repairs and never had any issues here. I always recommend SRS to any friend or family member. Stop going to the dealerships where they overcharge you for everything.
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February 2021 by Anthony
I came here years ago for an issue with my car it was having trouble with loss of power. First I was told one reason and a price to repair, I agreed and a month later the price had tripled and it was for a completely different repair than he originally quoted me for and the car still had the same issue i originally asked to be repaired. So I’m frustrated and just take the car home. A week later another mechanic shop fixed my issue for $75.Service: Engine repair
