WSS is a shoe store offering affordable shoes for the entire family for over 39 years, carrying over 3,000 styles from brands like Jordan, Nike, adidas, Vans, Converse, and Puma. The large, open stores make it easy to shop for casual and athletic shoes. The store has undergone a modern glow up and no longer has the old ugly floor, now looking very modern. The service can be remarkable, with staff providing warm, welcoming, and exceptionally pleasant assistance, patiently walking customers through promotions and processing returns quickly for a perfect customer service experience. However, the service was also just okay on one visit, with a wish for more options like specific shoes and jerseys. On another occasion, a customer felt harassed by a worker, which was a bothersome experience.
