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January 2024 by Bianca Velasco
My fiancé purchased my gorgeous engagement ring from here back in March 2023. He worked with Ravi and had an amazing experience and ultimately came home with my dream ring. I stopped by the shop last week to see if I could get a dainty necklace of mine fixed because my dog accidentally broke the chain. After speaking with Debbie, who is absolutely amazing, I came into the shop. Ravi was able to work his magic and fix my necklace in no time as I had a shoot the next day!! Not only did he fix my necklace, he cleaned my ring for me giving it the most impecable sparkle!! Ravi and Debbie are both so amazing and loving, making the experience easy and comfortable. I am so excited to come back with my fiancé in a few months to pick out our wedding bands!
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January 2024 by Sheila Lacivita
My assistant took my two watches here to change the battery since they advertised that is one of their services on Google. The man was pushing her to buy the water sealing and I told them 'no' over the phone and I had to be adamant since he was pushy. He sent her away telling her she needs to leave the watches. The next day I called to see what the deal was because it only takes 10 minutes to change the battery but he said "it will be ready in 4 days." I asked why 4 days, told him I need to pick them up now and I'll take them somewhere else. He said I couldn't because he sent the watches to Long Beach to change the battery (the store is in El Segundo). After I said I will drive to Long Beach to get them, all of the sudden he said "they will be ready tomorrow." I picked them up the next day and this is what happened to my watches: #(1) water condensation immediately when the watch got warm (me wearing it that same day) and the battery died within 1 month. I have had that watch for 10 years with never a problem and it is not a coincidence there is water in there right after I picked it up and after refusing the water sealing. Watch #(2): my Movado fell off my wrist and the linked watch band broke because one of the screws came off. If the waitress had not found it on the floor next to me, I would have lost a $500 watch. Looking closely at it now, it is not a coincidence that other areas of the band are loose and now I have to pay $ for these repairs and another battery. Please refund my AMEX card $43.80 and pay for the repairs.
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January 2024 by Brock Humphrey
Ravi and the Blue Diamond team are amazing! I purchased my fiancé’s engagement ring here and we loved it. We just ordered our wedding bands too. Ravi is very kind and helpful, and can work within your budget. A great experience overall. Would definitely recommend!
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December 2023 by Kasey Merten
I’m so glad I found Debbie and Ravi! I’m new to collecting fine jewelry and needed a home base to bring my vintage treasures for resizing and repairs.I’ve come in a handful of times over the last month and every time I do I’m greeted with kindness and treated with warmth and respect.Last week I came in with a broken necklace and a Ravi and team floated the idea of taking extra material from the necklace and turning it into matching earrings. (They turned out great!) I love working with folks who will help me game out possibilities with what have — sometimes jewelers are hesitant to make a creative suggestion, even when asked directly.A bonus: Pricing for services is very reasonable. Their turn around time is wicked quick too!
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December 2023 by Deve McLaughlin
Friendliest Staff around!! Debbie & Ravi Customized my silver ring, which needed the band widened a bit. It looks so much better now than it did when I brought it in to them & the sizing is perfect Fast turnaround; they got it done so fast, it took me a few days to pick it up ??Blue Diamond is my new go-to for sure
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October 2023 by Rachael Band
My fiancé and I are in the process of picking out out wedding bands and Ravi and Debbie have been the utmost of help to us. They have gone above and beyond in order to make us feel comfortable with all aspects of picking out our rings. From the price of the jewelry to cleaning my engagement ring while we shopped, I cannot recommend Blue Diamond Jeweler enough!
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October 2023 by Melissa Swenson
They are so sweet and accommodating! Top notch customer service and it’s very obvious they take their time with each of their clients. They made my soon-to-be husband’s wedding band and they resized my engagement ring. My fiancé ordered a slight size up because he was nervous about fit, he ordered it online from a different dealer. Blue Diamond did a fabulous job resizing it and it fits perfectly now! There is a VERY slight seam where you can see where it was reconnected after they sized it down but it’s so slight, you have to look really hard. Thank you!!!
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October 2023 by GR
I’ve always been a bit hesitant when it comes to dealing with jewelers, but I’ve finally found “the one”. Debbie and Ravi has completely changed my perspective. Their friendliness make me feel so welcome, comfortable and let’s talk about trust - they’ve totally mastered the art of building it. They way they handled the replacement of a lost diamond from my ring was nothing short of remarkable. My ring came back super shiny and looking brand new! They didn’t just fix the issue, they went above and beyond to keep me informed and taught me how to take care of my ring in the future. They have the ability to connect with customers on a personal level. Debbie provided insights and advice that align with my preferences.They’ve also proven that finding the right jeweler is about more than just jewelers - its about finding someone you can rely on and feel comfortable with. Thanks Debbie and Ravi!
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August 2023 by Jayna Patel
Ravi truly created my dream wedding band. I can not recommend Ravi and Blue Diamond enough! We originally went in to get my fiancé’s wedding band but as soon as Ravi saw my engagement ring, he pulled out a wedding band that he assumed I would like. Spot on. Obviously the rings, diamonds, items, etc speak for themselves. But in addition to the high quality items, Ravi is a huge reason why we stuck with Blue Diamond. He is incredibly friendly and honest. By the end of the process, we felt like he is our friend more so than a vendor. We have officially found our family jeweler and we can’t be more happy after working with Ravi and Blue Diamond!
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July 2023 by Sam Friske
I had the best experience at Blue Diamond Jeweler getting custom engagement rings for myself and my partner. Debbie truly went above and beyond to make us feel comfortable, get to know us, and conceptualize the perfect rings to reflect our relationship. I cannot recommend them enough, if you are looking for jewelry of any kind you need to go here!
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July 2023 by Christopher Wang
Ravi helped me design the perfect custom-made engagement ring to surprise my fiance with. The service was top notch, very down-to-earth, and no matter the request, you're treated like family here. The diamonds are sourced ethically (predominantly from Canada), and they have a wide variety of options and styles. Also, a portion of their profits go towards a non-profit to support meals for children in Kenya, which was a pleasant surprise. We were so pleased with the engagement ring that we came back to get our wedding bands with them. 5 stars!
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July 2023 by Ari Basser
Took a custom made ring designed elsewhere to Ravi and Debbie to size down substantially. Half a dozen other jewelers around Los Angeles declined the job, claiming it was too difficult. BD took on the challenge and did nothing short of an exceptional job. Ravi and Debbie are kind, extremely experienced, detail oriented and professional. It was a true pleasure working with them, and we will continue to exclusively use BD for all of our jewelry needs.
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July 2023 by Alexandra G.
Ravi has always treated us like family. We first went to Blue Diamond for an engagement ring about 5 years ago and had such a wonderful experience that we refer everyone we know to go see Ravi. Anytime I needed a cleaning or resizing, it was easy, quick, and done perfectly. It was recently time to upgrade my ring and we were involved in every step of the process, and only moved forward when Ravi was sure he understood what we wanted. We weren't sure initially what direction to go, and he presented options without pressuring us to go in one direction over the other. Blue Diamond's customer service, quality, and emphasis on genuine relationships makes the whole experience so enjoyable. We can't recommend Ravi and Blue Diamond enough!
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July 2023 by Alina P.
Ravi & Debbie are great, and so is Blue Diamond El Segundo. They took their time with my fiancé and I, and made us feel comfortable while answering all of our questions. Beautiful selection of jewelry to make our special day and beyond so memorable. Highly recommend!
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June 2023 by Lisa H.
I just had a ring re-sized and polished and it came out beautifully.Debbie's customer service was excellent and she even untangled 3 knots from a necklace I brought in at no charge.I would recommend Blue Diamond in El Segundo as their inventory of jewelry also looks amazing.