Dermstore is a business that offers a variety of skincare products, including Obagi. Customers appreciate the timely delivery and good prices, especially during sales. Many reviewers mention positive experiences with customer service, highlighting helpful and knowledgeable staff who resolve issues effectively. Customers feel satisfied with the support they receive, noting that staff listen carefully and provide useful information. Overall, Dermstore is seen as a reliable retailer with friendly customer service that helps customers with their skincare needs and concerns.
I stopped using this store, now I only use the new advanced dermatology online store, I find it more efficient..
June 2026
They used a shipping company that shipped to the wrong address, customer service gave a report link/form that doesn’t work and left the rest of the responsibility to me.
June 2026
The DERMSTORE SUCKS!!!! I paid for 2 day delivery and they send a notice stating an extra day yet won't refund the expedited fee, not answer any calls, nor any emails!!!! THIS COMPANY SUCKS!! DO NOT USE THEM!!!