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July 2022 by Ty
Steer clear of this medical center. I can't believe they haven't been shut down yet. Everything you're reading about Dr. Wong at this location IS TRUE. I ignored those reviews wanting to give him the benefit of the doubt, but shame on me for ignoring it. First off, the guy is nuts, I mean literally nuts. He can't even communicate properly. Has no people skills. Shouts aggressively when he talks. He's demeaning, rude, and hostile ALWAYS. There isn't a moment when there is a sliver of calmness. Second, he WILL send you to collections even if you don't owe anything. He makes up a fake bill with your name on it and sends it to collections. This guy needs to have his license taken away and this medical center NEEDS TO BE SHUT DOWN FOR GOOD! I have never encountered such a horrible experience with Doctor before. This guy is horrible!
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June 2022 by Cassie Gartner
Wow, this used to be an amazing medical center when Dr. Chanin was there. He was so caring. The new doctor communicates poorly and then yells at you when you don’t understand him. What kind of doctor even answers his own phone? Good luck getting any type of customer service here anymore.
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November 2021 by Rong F.
I would give zero if I could grade them. They lost my son's record and told me that they cannot find it. They can't do anything about it. I came over to the office in person twice and called them on the phone more than three times. They basically just told me "sorry we lost it". Unbelievable. I just filed complaint with the insurance company. I will see what else I can do.
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October 2021 by Casey Topar
DO NOT GO TO THIS OFFICE, unless you want to pay your insurance co-pay at the time of your appointment, only to be sent to collections 4+ years later without any form of correspondence (no call, no letter, no notice). I called the office to speak to an individual in Billing only to be told “he’s not here right now, can you call back in like 45 mins and maybe he’ll be back”…truly shocked at the insanely low level of professionalism this office has for its patients.
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October 2021 by Robert Martinez
I had been a patient since 2004 when discharged from the Army. Dr. Channin, Navy guy, became my doctor for 15 years. I had my first appointment after he left and really can’t explain what happened to this place. This new dr. did not show up to my appointment. Really! He called later to apologize saying he had car trouble. The receptionist was also not in. No one answered the door. And others stood outside in equal dismay. Very sad how this place fell apart. Please get a professional in there and I will be back.
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October 2021 by Jessica L.
HELP!!!! So I read the reviews for this shitty place, obviously many people had the same situation as mine!!!! I also received a letter from collection agency stating that I owe 460 for an earwax I did OVER 2 YEARS AGO!!!! They never sent me any bills, but obviously, instead, 2 years later they sent me to collection agency!!! I called my insurance to check what's happening, but they said cuz this stupid medical center submit the wrong info!!!!! On top of that, which medical center would charge 460 for AN EARWAX?!?!?! I am just really curious how did you guys deal with the same situation??? Did you guys just pay the collection agency or what happened? I am dying right now!!!! Worst experience ever in my life!!! Never had this happened to me in my life!!! This place needs to shut down and they should all go to jail for scamming people like this!!!!
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July 2021 by Ryan Gower
I found this site from my insurance provider website which had great reviews of the doctor, unfortunately I think this was a different doctor than is currently there. I just walked out of my appointment because of how rude the doctor was talking to not only the receptionist but also people who called in while I was filling out forms. There was no way in hell I was getting in a room with that guy. Stay away from this place.
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March 2021 by joyce berwanger
If I could give negative stars, I would. Dr Wong is the WORST doctor EVER. I went to him on Friday with COVID like symptoms but I had 2 negative test results. When I arrived at the office, he was the only one in the office and was answering phones. I checked in and he asked me my symptoms right there in the waiting room. He insisted it was COVID despite my proof of 2 recent negative tests. I waited about 10 mins while he answered 2 more phone calls. Then he finally asked about my insurance and then had to check something about my insurance. Mind you I had been having breathing trouble since I arrived and I've been a patient at this office for 15 years with the same insurance. Then he had trouble with my card for my copay. Finally after about 15 mins of my arrival, he took me to an exam room where he asked me symptoms again. He left to go get a device to check my oxygen levels but when he got back, he realized that it didn't work. So he left again to go get batteries. While he went to get batteries, a man came into the office and Dr. Wong started chatting with. Didn't sound like an emergency. It sounded like they were discussing a painting job. Finally, he checked my oxygen levels. Then he left to go get another machine to check my blood pressure. Then he realized that he that he didn't have his stethoscope. So he went back to get it. He came back and was just about to listen to my lungs. He had just lifted my shirt and started to put the round part on my back when the phone rang. He stopped to go answer the phone. That's when I had enough and said "Can you please just focus on my exam and finish it??" He said something about being the only one there. I said loudly "Shouldn't I take priority over someone on the phone??" He came back and started yelling at me saying something about him being the only one there, etc. I yelled at him saying that I came there for help because I don't feel well and he's done nothing to help me. I grabbed my purse and stormed out. He shoved my $10 copay at me while yelling to never come back. I opened the door yelling something like don't worry I'll never come back to this hell hole of an office and then slammed the door as I left. I will never go back there and I suggest you don't either.
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March 2021 by Amanda B
Was yelled at over the phone by the doctor when asking them to verify the fax request the pharmacy sent them 3 TIMES. still haven't heard from them. Terrible administration and yes the doctor has an answer problem!
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January 2021 by Philip Schermerhorn
While this facility has normally been a great asset to this community, recently with the departure of Dr. Channin, and availability of personnel, some expertise and possibly responsibility has been lost. A family member recently went to this facility with discomfort and an issue I thought could have been treated there. However, the office sent her away, still in pain with prescription in hand indicating that if the prescription doesn't work, go to the emergency room. Now she may have to spend part of her weekend among strangers HOPING to receive successful treatment. She is not looking forward to it and neither am I. Stay tuned while we deal with the madness of waiting in the waiting area of of an emergency room with other strangers with who knows what afflictions that may take who knows how long to resolve!
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January 2021 by Toco De Coco
I usually don't write reviews, but I feel compelled to break the silence. Dr. Wong is a scammer- He called me 3-years later to inform me of an unpaid bill from 2017? He sent me to collections without notice. I provided him proof that my insurance at the time paid for the doctor's visit, but he never returned any of my calls. Now I'm dealing with collections. I would not recommend this doctor to my worst enemy.
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May 2020 by Iris H.
The worst...........Unclean, Unfriendly......turned my bill into the wrong insurance company and now I have a law office trying to collect from me. Just a crappy place in general
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May 2020 by Chris H.
DO NOT USE THIS PLACE. Would give negative stars if I could. To be fair, I am responsible for my terrible experience in the sense that I saw all the terrible reviews and went anyway. You may be reading this and thinking the same things I thought... How bad could this really go? It's local, which is nice! I'm covered by insurance. DO NOT GO!!! Why did I go? I went because in order to be eligible for foster adoption you have to a) have a physical b) get a TB test and c) get the doctor to fill out the state-approved form that lists the exact same information that appears in your medical file (height/weight, cancer, heart attack, results of TB test, etc.). I saw all the reviews about them trying to scam money from you, but since they were covered by insurance and it was going to basically be a single visit, I figured there would be no issues. What happened, you asked? For starters, he charged me $100 to fill out the aforementioned form. It took him about 3 minutes and entailed copying information from one document to another and then signing. I am sure with all the scams he's running he makes pretty good money, but it seems unlikely that his time is worth 2K/hr. Then the bills started coming in the mail saying that I owed them almost $300 for my physical. I knew it was a mistake (and the notice indicated they were reaching out to my insurance carrier) so I figured let it go. Then comes the notice that they will send me to collections if I don't pay. I call in, and the guy who answers figured out that even though they told me they took my insurance, they didn't bother to figure out that I didn't have them listed as my primary care physician so my physical wasn't covered. Arguing that people should be able to trust the doctor when they are told they are covered, the guy said he'd look into it for me. I never received a call back, and about 10 days later I received a collections notice, which included over $100 in additional fees and interest. In short, I have spent almost $500 on a physical that should have been covered by insurance and a piece of paper that is literally a copy of the results of that physical. Trust the reviews. Go literally any other place.
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March 2020 by Sarah T.
I am upset that I cannot give them a half a star or a negative star. The nurses didn't put my name on my blood results and they called me back and told me that they think my results are in. Now they want me to pay for blood work that I do not know is mine! They should all be reported to the medical board and have their license revoked! One of the doctors years ago actually gave me a prescription that made my staff infection worse. They do not know what they're doing! I called to explain this to the receptionist, and she hung up on me.
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February 2020 by Tyler B.
This place is horrible and so are the Doctors. I know I'm not alone in this as that seems to be the general consensus of this place. I'm surprised they're still open and in business to be honest. This places sends you to collections without reaching out to you first to pay the bill. When you contact them to take care of it, they ignore you. Dr. Wong is very bizarre man. He doesn't speak or articulate words in a sentence properly and he's hostile, rude, and shouts. It's the strangest thing I've ever seen in someone let alone a personal care provider. This place needs to be shut down permanently and all of those Doctors should have their licenses taken away. I can't believe that hasn't happened yet seeing as how so many good people have been messed with by this place. That's bemusing to me.