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August 2024 by Emmanuel Mojica
I was hesitant to open up an account with a credit union but I am sure glad I did end up doing so. Melissa was very patient and helpful with helping open up an account with Kinecta. She gladly answered all my questions about the benefits of having an account with them and it has made me glad I chose to do so. I would recommend coming here to everyone that can!
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August 2024 by John I.
Melissa Mendoza was amazing at helping me open up an account with Kinecta. She was quick to respond to my many questions. She gave me tips on all of the great perks that I would receive as a member and how to utilize them. Melissa also helped me get connected with Crissy from Consumer Lending in order to obtain a personal loan. All in all, 5 star treatment. Thank you, Melissa! :)
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August 2024 by Mathew Zarour
I came in to apply for a car loan. Things ramped up quickly as I found a car before the entire process was completed. Tanya was extremely helpful, diligent and responsive in helping me to get the loan processed quickly enough for me to get the car. She worked overtime to make sure that my loan would process before the end of the day and communicated with another branch to make sure that I would be able to pick up my check on my day off. She stayed with me through the entire (lengthy) process.
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July 2024 by Oscar Acevedo
Thank you very much to all the ladies, they are very professional and friendly. It makes me feel like family.
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July 2024 by Lizzy SALAZAR
Great customer service. Received excellent service from Mrs Olloqui.
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July 2024 by Jesse Park
Melissa's support is awesome. Always greets people warmly and is always looking out for Kinecta's customers in any case of emergency or just simple transaction. Very professional and thoughtful every time!
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July 2024 by Joe Reyes
Super happy how Melissa took care of me!
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July 2024 by Robert Hanson
Melissa is fantastic. I was made aware of an account problem and I went directly to the Kinecta branch at my place of work. Melissa was able to correct my initial account problem in a timely manor, she also offered suggestions for ways to keep the account issue I was having from happening again. I did implement a couple of her suggestions and was on my way. Later in the day I found my account issue was much more serious than first realized. I went back to the Kinecta branch that I was at in the morning and Melissa recognized me and asked if there was a problem, this was 5 minutes before closing. As it turned out my Kinecta account had been compromised. I was more than willing to go to the main Kinecta branch as it offers longer hours than the branch Melissa is a part of. Long story short Melissa stayed over and found my account profile had been changed and to correct the issues of my account she stayed and created a new account, ordered new checks, created a new debit card and printed out new paperwork for direct deposit. In the end Melissa saved the day.
Thank you Melissa!!
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June 2024 by Sandra Zepeda
I am very satisfied with the service they offer me every time I visit the branch. Diana and Tania have been helping me with personal loans, they are very accessible and convenient. The staff is excellent
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June 2024 by Kenneth Sim
The staff is always super friendly and helpful. Melissa was able to break down how the credit union different from my previous bank. With her help I made the choice to switch over and it’s also convenient that it’s where we work here in the Boeing campus.
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June 2024 by Reyna Juarez
A few months ago I received a call from Miss Tania to tell me that I could earn more interest on my account. Since then she has helped me with all my questions and is very kind.
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June 2024 by Clarence Kodama
As a Boeing employee I'm grateful to have a Kinecta branch on campus. The best part of this branch will have to the fact that the employees are always so professionally accommodating and friendly. To mention an exceptional financial associate Melissa Mendoza gives consistent and great customer service. Kudos to Melissa and the entire staff.
Best Regards,
Clarence Kodama
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June 2024 by Sadhvi M
Tania was amazing! She made it simple for me to understand everything and working with her and her tips has helped my credit get better. Thanks Tania!
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June 2024 by Francisco González
Many thanks to Tania and Melissa. I was in need of a loan to pay my taxes and the two ladies were very kind. The process was quick and easy. They also helped me with debt consolidation. It was the best decision I could make.
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June 2024 by Chris Suenos
Tellers are very friendly, simple services, no wait time. Easy in, easy out