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November 2023 by D 3 K O.
Went in for some early holiday shopping for the family & came out with a great selection of gifts! I'd like to thank the young lady named Diana for assisting me in finding the right sizes & styles! Will definitely recommend this location to others especially due to the great customer service & selection! Happy holidays!!
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August 2023 by Alan Chan
The doors at all the stores in this mall lock an hour earlier than the closing time. Figure out how to post a closing time, darn it. This mall is weird.
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August 2023 by Reggie Brown
Staff is friendly and really helpful. Parking is a bit rough,so try to get here early. Lululemon clothing is a must have for an athletic lifestyle
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August 2023 by Chris M.
Outstanding customer service on 8/12. Very helpful and kind - will be back soon. Thanks! -Chris M.
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February 2023 by Rhanda A.
It suck's how this location is literally down the street from my house . But I would avoid coming to lululemon if your not "white" don't even wanna sound that way but the way I get looked at entering this store is so sad. I don't get asked if I need help but you see a Caucasian women walking and right away the girls in the fitting room help them. Not only that they don't ever wanna pick up that phone. Called about 20xs and nothing. So inconvenient.get it together Lululemon . Not only do Caucasian people have money!
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November 2022 by Valerie G.
I went into the store today and was met with nothing but obvious pettiness and unprofessionalism by all the employees in the store sadly. The majority of the staff being white, they were rude and weren't any help at all when asked if they can help with a problem I had with my order. Was told to call myself in the store with all the employees standing around listening to me try and fix what was going on with my order and can obviously tell they weren't pleased by me standing there waiting for help over the phone. Something so simple that they could've done but had me do when I could've just done that myself at home which was the whole reason why I even visited the store to begin with was to get help with an order. Besides that while shopping could obviously tell by their demeanor they weren't at all pleased to want to help as soon as I walked in. Completely uncomfortable and awkward. Noticed them acting the same with other ppl that didn't fit their "customer preference". Even the the manger showed zero interest in helping. Always this problem when going to this location. First of MANY incidents I'm writing a review on for this location. Don't have this problem anywhere else. Do better. If I could give 0/5 I would but since I can't 1 will do.
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October 2022 by Indira S.
I usually love this location but today... I came to pick up an order the store placed for me from online about a month ago. They go back and forth to check their inventory for couple minutes and then concluded that the item is lost in transaction with FEDEX. They looked annoyed at me that they don't know what to do next.... Then the associate tells me that I need to call FEDEX or their customer service line to see if they can refund me after saying out loud to her colleague "they put you on hold forever". I replied by asking she please do her job and call the number to inquire. End of story, can't refund me for now... wait for fed ex to respond where the package is... what a waste of time
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August 2022 by Lizet Lozano
Chubby girl with long hair needs to get her attitude checked. I just went inside to ask if I can get some leggings hemmed and she was immediately super rude! Not my fault you’re having a bad day
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July 2022 by Nicole L.
I have always been a fan of Lulu and their material. However the staff here is extremely really rude! They stand in groups together whispering derogatory things about their customers. Very unprofessional considering the posh location and high prices. I will be ordering online from here on out, don't want to experience the gossiping from their staff again.
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June 2022 by Janet K.
Can we be better? My goodness, is it lazy or no common sense. I got couple items and she got the smallest bag she didn't even bother folding the clothes but shoving it in?! What's going on??? I had to ask her get a bigger bag and I had to beg it myself. Didn't know it's a self service store. Next time I'll just check myself out. Seriously?!
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June 2022 by Zackary Beckham
The staff were very personable and friendly.
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May 2022 by Sina Ghassemi
I had an issue with an item I purchased and Amber was extremely helpful for my transaction. It’s people like her that will keep me loyal as a Lulu customer forever.
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April 2022 by Meghan M.
I shop at Lululemon often. We all know the quality of their clothes in unmatched. But this review is for Zach or Zack for his incredible customer service. He was friendly and professional but not pushy to sell me anything. His vibes were so joyful and it added to my shopping experience. Love this store and will surely be back again soon enough.
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April 2022 by Mimi Smith
Mckaylas behavior was disgusting as she sold my jacket when the store policy states that they hold onto items that are paid for for a week. Awful service, it was dreadful just looking at her
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April 2022 by Charlie P.
I came to the store on a busy Sunday evening thinking i wouldn't be acknowledged but 3 specific employees went out of their way to not only greet me but also meet all of my needs. One was an Asian boy -- Calvin? One was mixed, maybe part asian?, and the third was a tall curly haired boy who was full of life. These three employees facilitated a unique yet helpful experience that allowed me to purchase the right products for my girlfriends birthday, which she absolutely loved. Thanks to those three i am extremely likely to come back to this location just for them. Give them a raise!
