PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption. The PetSmart store is generally great, with the on-site Banfield veterinary services being a convenient addition. However, some customers have had negative experiences with the grooming services, with one customer describing their dog's haircut as looking like a "scared goat mixed with a tiny white neanderthal." Despite this, other customers have had positive experiences, praising the grooming staff, particularly Lily, for their excellent work and care for the pets. The training services at PetSmart have also received high praise, with one customer highlighting the expertise of trainer Tory, who provided a positive reinforcement-based private lesson that helped the customer's dog with leash training. Overall, PetSmart is seen as a reliable and comprehensive pet supply and services retailer, with a mix of positive and negative experiences reported by customers.
Petsmart took care of my guinea pig peanut! They fixed her ringworm and I got to bring her home to her bond-mate cashew, now they are both living their happy Guinea lives as sisters! Thank you to the incredible staff 💕
April 2026
Too friendly employees here!! In special Taree. She was amazing helping us with we crabs. Thank you again Taree.
April 2026
This El Segundo PetSmart often feels impersonal and corporate rather than caring, with long, frustrating, 25-minute checkout lines. Grooming experiences can be inconsistent, with reports of high-turnover staff, rushed services, and a lack of personalized attention for pets compared to smaller, private groomers.
