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February 2024 by Kunal Bajaj
Great service, great price, great team! highly recommend and will be going back!
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January 2024 by Ajibola Fasola
Trust me when I say The Grotto Menswear is the best! The process was smooth and detailed -from fabric selection to the final product…and it came out fitting perfectly! No complaints, no adjustments needed, just 100!I absolutely recommend!!!
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January 2024 by Javier Ruiz
The Grotto came highly recommended to me from a friend who had a stellar experience working with them for their wedding. This was my first time getting a custom suit and very excited to have a tailed fit for my upcoming wedding. My fiancée and I met with Danny - the showroom manager - for the initial consultation and had a great time looking through fabric books and visualizing our wedding day together. We set up a second appointment for 2 months later for the measurements and fitting. I flew my father in that weekend to be with me to finalize the look. When we went back in to meet with Danny, he wasn’t there. I met with another Grotto colleague who didn’t really know the reason for my return. I brought a shirt and black bow tie to test some looks, based on Danny’s suggestion from the consultation. Instead, we went back through the fabric books like the first time. I knew the fabric I wanted and asked about doing measurements - he said there was no point in doing measurements since I’d be doing them again later. I asked why, and he said I would have to do them later to get the proper fitting, which was odd since I was there for the fitting - so I thought. I brought in a Pinterest look book with the inspiration to show what I was looking for. I realized there was a mistake and somehow this ended up being a second consultation. The only question mark on the suit details was a custom pattern I wanted on the inner jacket lining - a detail I wanted to go over with my fiancée - which could be emailed to them that same day, otherwise I was ready to get the suit started. Instead, we set up another appointment for a month later to do the fitting.I left feeling puzzled and confused at a wasted appointment. Later that night I emailed Danny to ask where he was, how the confusion happened, and how we can get another appointment before my father left town. He called me the next day and we spoke for a few minutes, however, the phone call was upsetting. Danny said he passed me along to his colleague while he was overseeing another store - I wish I was informed before returning for the follow up that I would not be meeting with him. I told Danny my father flew in from out of town to be with me for the fitting at the store and how confused I was at the purpose of that visit. He spoke to me like a police officer getting a witness statement and made the story into a drama where he said “I am getting one story from my colleague and a different story from you”. It was condescending. He didn’t listen to me nor was he apologetic. The whole debacle, although frustrating and annoying, would otherwise be forgivable were it not for this - he kept calling my fiancée my “girlfriend”. Despite meeting her personally for an hour during our consultation and being very aware of the nature of our relationship and reason for coming to the Grotto in the first place, he did not have the care to remember who she was - I was baffled. For a custom suit company specializing in wedding attire, it would be an understatement to call this a faux pas. Clearly he did not care about me, my fiancée, and definitely not my business. I see all the 5-star reviews and I know that people have gone there and had great experiences, however, my experience was a huge let down. It started well, then dropped like a rock. I hope no one feels this insulted or has a similar experience.
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November 2023 by Brandon Mackie
I had a great experience with the Grotto. I was dreading buying a tux and getting my groomsmen fitted but these guys actually made it fun and easy. The tuxes fit great and were an unbeatable value for what you pay. Danny and the staff were super responsive.I had a lot of groomsmen do the remote measuring, which generally worked though a few needed further alterations which the grotto covered. If your whole wedding party can go to the show room for fitting, that’s 100% the way to go. You won’t find a better wedding fitting experience.
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October 2023 by Josh Miller
I got my suit here for my wedding last month. Martin was extremely helpful with making all the choices for the suit and it came out better than I had imagined. I had no idea the detail that went into how they make their suits and the amount of quality options to choose from. There was a slight miscommunication in the order but Martin and Danny both assisted to make sure everything was made perfect. I will definitely be returning to The Grotto anytime I need a new suit.
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October 2023 by Dane S
I designed my suit with Martin. He was very professional but still friendly and personable. When my completed suit arrived (pretty quickly, too), I was very happy with the look and the fit.Thank you, Martin, for making the whole experience very smooth and enjoyable.I know where to come back to if I need another made.
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August 2023 by Robert Carreon
The Grotto Menswear was the place my new Son In Law picked for my daughters wedding.I ordered my suit for my daughters wedding, as did the groom, groomsmen and grooms father.Service here was outstanding, we were helped by the owner and 2 other associates.The suit came out perfect, fit was great, everything about it was great.I did have to have the sleeve take. Out 1/4 inch but no big deal. I was also called to pickup the suit and a day later called saying first call was in error, again no big deal.When the suit arrived the 2nd time, I went to pick it up without an appointment and Jasmine was very accommodating as I didn’t have an appointment.If you want a great fitting suit with excellent customer service, you can’t go wrong withThe Grotto Menswear!We could have held a “fitting party” and “Pickup”, but many were from a different area so we had done our fitting individually.My grey suit was a bit different than the groom but, I’m usually different.
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August 2023 by Jose Gonzalez
This was the best experience in suit/ groomsman fitting I’ve ever had. They are so welcoming and ensure everyone has a good time. I highly recommend that everyone k should visit and explore this great shop.
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July 2023 by Elnino G.
Jasmyne was amazing! Had a basic idea of what I was looking for but needed more input and advice on the custom tux for my wedding. Jasmyne pulled through and made very valid points as to how we should style the tux. Never was rude but valued every input we had and before giving input, she asked for permission and if her opinion/input was welcomed... Of Course it is!! We ran late but she still took care of us as if we were on time. Patience is a virtue and Jasmyne has it! Definitely will come back for another one soon! Thank you!
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July 2023 by EL P.
A hidden gem in the South Bay! What an overall amazing experience! Every person working there was an absolute professional, unbelievably courteous, and most importantly extremely knowledgeable about suits. My custom suit arrived exactly when they said it would, and fits so well. I will only be buying my suits in the future from The Grotto.
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July 2023 by Tyler Prosser
The guys at the Grotto are first class! Knowledgable and very helpful. Danny Cassidy got me into my wedding tuxedo and it was flawless...best fitting suit I've ever owned and it definitely won't be the last from these guys. High quality at a fair price point. Attention to detail is second to none. I now have a long wish list of future suits...massive thanks to Danny and The Grotto!
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July 2023 by Matt Watson
My experience at the Grotto was amazing. From the first meeting, and designing a customized suit, to receiving the suit for my wedding. It was hands down a wonderful experience and would definitely recommend it to anyone looking for truly great suit.
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June 2023 by Nick Cascelli
The Grotto provided one of the best experiences for custom suits at a great price! Danny was super friendly and helped us make great decisions for all of the little details for my wedding suit. Super easy and we had a great time picking designs and creating our own custom look for our big day! Highly recommended I'll never buy a suit off the rack again!
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June 2023 by Eric C.
Danny helped me and my 9 groomsmen out with tailored suits for my wedding. He was not only on point with measurements for all, but was a gracious host and easy to to work with. They are great on pricing and offer discounts for groups of groomsmen. I know many people know have gotten suits from Grotto and been helped by Danny and everyone has had great things to say.
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June 2023 by Keith Wilson
The Grotto is the PERFECT place to get a custom fitted suit. Matt helped me pick out everything from fabric to stitching accents. He really helped me to develope the look and feel of my first custom suit. All with a friendly feel. This really is the best place to go for either more custom clothes or your first custom fitted anything. I was so pleased with my suit and the staff here. Especially Matt who went out of his way to make me feel like one of his close friends. After the fitting process I left confident that I had the best customer service I've ever experienced. This place is amazing. And if u think you don't need a suit. Get the custom experience at the Grotto and the results will absolutely change the way you think about how you can look and feel!
