-
August 2023 by Michael P.
The clerk that helped us in the store was polite but the employee working the register was rude, as it is the store is small and I am handicapped, the store violates the gaps required for mobility devices, I was able to get to the checkout counter near the entrance ok but the clerk just said other side. I said not sure if I can get around there to which I got a shrug. Through the entire transaction she looked as though she was bothered having to help me. We are not from the area and went out of our way to go to ACE instead of a big box. Normally that is the right thing to do but not for this store. ACE should pull their license to use the name.
-
August 2023 by Randy
Awesome old school hardware store. Love the small town feeling where staff shares their knowledge with no pressure. Left with what I needed and found a friend to boot. How good is that? Thank you Folks and see you on my return.
-
August 2023 by Deborah Fox
Absolutely nice store had to go in there for some filters for my heater, very nice
-
August 2023 by Omar Datuashvili
This Staffe members, T & Sean have Really made an impression on the fact how people in this world are still driving by the idea thee job is customer satisfaction based before any thing.Although I’m not from the area that this a store is located, working here on the project Had to run to the store for multiple things for my work. I just feel like I live in the area and have known these people who work here 10 years.I’m just so in disbelief, how amazing employees here are more importantly, how much they represent the area which the store is located at and the Storage itself and the type of service that Ace employees can provide and leave the feeling of a fully satisfied experience and beyond that, the best experience I’ve personally had with any of the times I went to ace.
-
August 2023 by Elena Friedman
Staff friendly, attentive and helpful.
-
July 2023 by Jessica Sanders
Every staff member is super nice and always ask if they can help you find something or help you to your car. I go to Sheldon Ace for my Traeger needs... always has a great variety of products for my Traeger smoker
-
May 2023 by Frank K.
Do yourself a favor and shop elsewhere! This Ace never seens to have what I want and it's difficult to find someone to help me find what I need. The young gal at the front counter obviously hates her job. She is need of some retraining of needs to be fired!
-
May 2023 by S E (Suzy)
This places out of its way but the staff that work there are fun and helpful. They greet you when you walk in. Thank you for all your assistance when I was there!
-
April 2023 by Wayne Fancher
These people are very helpful and go out of their way to find what you need, even when they don't have it in stock.When they put you on hold, on the phone, the music is great!
-
April 2023 by Thai
The worker’s here are awesome always helpful and always have what I need
-
April 2023 by Tommy Lee
Looking for a furnace filter! The fellows helping weren't able to help!
-
February 2023 by Joel DelToro
The owner of this establishment is very rude. I’ve been to the store twice and he treats his employees very poorly in front of customers. He has no respect what so ever for his employees nor customers. As I was walking out of the store today I heard him yell to two paying customers outside of the store because they were changing a watch battery (that they bought in the store) near a bbq on display. “ hey guys! That bbq is for sale it’s not a table!….. unless you’d like to rent it leave!” I felt bad for the two young men and I will definitely not be going there or recommending any friends or family to that establishment.
-
February 2023 by Greg C
Called the store today to ask about a specific plumbing part I needed for my Well Pump. The young lady on the phone said they had the part in stock. Drove 30 minutes to the store to find out they have been out for a while. Terrible customer service, and a complete waste of time.
-
January 2023 by Dream Pool
This place has a really good service, as soon you arrive someone is going to available to help you.
-
January 2023 by Robert Du Gaue
So nice have a family owned local hardware in the area, customer service is way better than the big box stores....
