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December 2023 by Claudia Dees
Heather was extremely helpful with repairing my Polaris pool sweep. Extremely knowledgeable!!This young lady deserves 5 stars for customer service.Thank youClaudia
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October 2023 by Deon Nesson
Bomino
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September 2023 by Dorothy Ratliff
Staff is always helpful and knowledgeable.
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August 2023 by Robert Miller
This used to be All Clear Pool & Spa until 3 months ago. Was totally surprised to discover it was purchased by Leslie's. Good news is that nothing really seems to have changed other than the branding.
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July 2023 by Bill Laguna
Since Leslie’s acquisition, the liquid chlorine is not as potent as it was with the previous owner. There’s a noticeable difference and effectiveness which is evident both from smelling the bottle and the performance. I now have to add twice as much to my pool as I used to for the last 6 years. The store also no longer allows for a mixed cart of liquid chlorine and acid. You now have to buy a full cart of each. Service is sort of the same but not as genuine as with the previous owners. I will no longer be going there.
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July 2023 by Curtis A
I came in to get an estimate on a pool pump. The guy at the counter named Alex was very helpful and gathered all the information needed To give me an appropriate estimate. Thank you for the assistance......
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June 2023 by Kev
All Clear Pool and Spa has been sold to Leslie's. The sign has changed. Staff was amazing and was able to help me out. Great job
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February 2023 by Joe Fairman
I needed some technical help with programming. My sun tech controller for my pool and spa. I called their tech line and was referred to David. David called me back and walked me through programming my controller and in just a few minutes. I respect his knowledge and patience as he helped me with my problem. I am very pleased with the service. Thanks again to David for doing a great job.Service: Swimming pool filter repair
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February 2023 by Vivian Craighead
Had my pool sweep serviced,can’t remember the young guy that helped me out, but excellent help with all of my questions. Got my pool sweep back in under a week and quick fix! Honest and trustworthy,will be coming back!
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January 2023 by Steve Lee
I needed a new pool sweep leaf bag for my Polaris. A clerk found my replacement. It was $50!!!!For 1 bag!! I purchased under protest as I was in a hurry. Told clerk to tell Deon he had just lost a 14 year customer for gauging his customers. Clerks laughed. I told them I was serious. Found same product on Amazon this am for $14.99 for 2 BAGS!- Caveat Emptor!!! - Will NEVER enter that store again.
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November 2022 by Dee King
Trash service sometimes doesn't show up at ALL. Once our pool went green I had to call them multiple times to come out to remedy the situation. Unprofessional to the maxServices: Swimming pool summerization
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September 2022 by Kim Taylor
The best pool store in town! The staff are knowledgeable and super helpful. The owner is very knowledgeable of products and pool care. He cares more about helping the customer than pushing a product. This pool store has my business for life.
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September 2022 by M B
I had been a long time happy customer spending thousands since 1994, but since 2020 this place has become the worst for both service and in store sales. Every time I've attempted to buy something in the store, their cash register system is being updated during business hours or is down or is running sluggishly. They say it's being updated by a service in Canada. But recently after waiting 1 hour to buy a single $300 item, I gave up and walked out forever.I recently required pump service, but their service department never returned two phone calls requesting an equipment repair. I tried to use their pool cleaning service, but the communication between the pool cleaning service guy and his pool cleaning service department management for a simple auto filler install resulted in a such a mess that I cancelled the cleaning service.Services: Filter cleaning
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August 2022 by Steve L.
"Give a man a fish and he will eat for a day. TEACH a man how to fish and you feed him for a lifetime." I feel like this is the underlying mission statement of All Clear Pool & Spa, because every time I go in there, the staff is teaching me something. They would rather give you advice and TEACH you to take care of your pool than charge you money on an unnecessary service call. I was grateful for that service when I was trying to fix a clogged skimmer line and Deon took the time to explain what the root cause was so that I could understand the logic to fix it. Rather than trying to sell me that service call, he sold me a $7 plug to do it myself...and now I am equipped to repeat the process if it ever happens in the future. This is the ONLY place I go locally for my pool supplies and advice.
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August 2022 by Raiz Abdul
Deon and his team were extremely professional. The urgency and neighborhood vibe was contagious.Transparent, educational, and realistic pricing.I will absolutely use them again for my pool needs.