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January 2024 by Jasmit D.
Came here on a Monday night after work. I walked In with 5 people in que, it went pretty past. I think I waited like 15-20 mins or so. Timmy helped me. So I have First net and apparently I have the old version, which is 4g and the new one is 5g so when it came to purchasing my new iphone it was giving Timmy some trouble. So what should have been like 10 mins took like over half an hour. But out of his control and he was super nice about it and kept me informed the entire way. So eventually I gave up and told Timmy I would come back the next day. Aka today. And he was able to fix the issue or whatever it was! It worked. Thanks Timmy for your help with me upgrading my phone and being so nice and having great customer service.
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November 2023 by Hannah J.
I come to this att store anytime I need an upgrade or have a phone issue. I went today cause my phone stopped working and within 10 mins they fixed my phone Michael was great!
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September 2023 by David Edgar
Chloe did a outstanding job. She was so professional and new her stuff. She is a credit to AT&T.
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September 2023 by Paula T.
Giving a five star for my experience today with Anthony Cooper. (September 16, 2023)The BEST sales tech in AT&T I've encountered!! My family and I have been long term customers since 2009. Not often that we go in person to the store to talk to employees unless we encountered an issue that was unable to be resolved through the customer service hotline. Anthony was kind and patient. He spent an hour trying to figure out the issue and concerns and never once looked irritated or annoyed. He was attentive and very knowledgeable with his work. He also mentioned about 25% off military discount that I could've been receiving monthly all these years but not one rep informed me about this discount until we met Anthony. In addition, he sold me into trading my iPhone 12 Pro to pre-order the new iPhone 15 pro max and signed up for the NEXT plan. I would highly recommend asking for Anthony for a smooth and satisfied encounter if you're heading to this particular AT&T location.
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September 2023 by mehtab Sahota
Hands down best phone service I have ever received. The entire store was welcoming, kind, and patient especially the manager Chloe. She assisted me with everything I needed and I was able to trade in and get exactly the phone and coverage I needed at an amazing cost, will definitely be back again to this store! Great service!
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September 2023 by Linette Smith
Chloe was absolutely amazing! I walked in to get my new IPhone and not only did she go over the product but she also discussed ways I can save on my current plan! Her professionalism and knowledge was quite impressive! She’s an outstanding addition to your store! Signed, very happy customer ☺️
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September 2023 by jasmine bordbar
Stopped by today needing some help with my AT&T account and payments. Chloe was absolutely wonderful, very knowledgable, she was super patient and helpful. She made the experience quick and easy for us. Very satisfied with the service provided, definitely will be coming back to Chloe for future needs!
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September 2023 by Anthony Llorens
Chloe was exceptional in her knowledge and customer service! She was able to cater to my Internet and phone needs simultaneously and found me a plan that is supporting me well through my remote work. I feel confident that she can help anyone through their concerns and find a well suited solution in a timely manner.
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September 2023 by Viktorea Pee
Every time I visit this store. Chloe has always assisted me. She is knowledgeable and Very helpful! This location is clean, organized and quick. I also had the pleasure of working with Tarnvir He was helpful as well. Finally an AT&T store I feel comfortable going to. Again, Thank you Chloe and Tarnvir for your assistance. Keep up the good work!
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September 2023 by alondra rodriguez
Had a great experience with this store. Came in to inquire about changing my plan and Chloe was so helpful! She was able to guide me in the right direction to find a plan that worked best for my needs. Overall very impressed with this location.
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September 2023 by JENNCIKA Lopez
The team at this store is the reason I decided to stick with AT&T. I was on the fence of leaving to another company for service due to a terrible experience I had with AT&T customer service over the phone. However, this team was very understanding, helpful, and happy to help me out and keep me as a customer! This store has an all star team and is my go to store!! The store is also super clean and just has the right energy!
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September 2023 by Lauren Andrews
Went into the store to switch from Verizon, Chloe let me know that because of my job I am eligible for first net pricing!! Chloe saved me so much money with my bill and was so nice in explaining the processes to me.
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June 2023 by Shelby G.
Michael assisted me on Weds and Thurs, 6/21 and 22, 2023. Best customer service, can do attitude, friendly, professional, helpful and persistent with issues of setting up my new phone with a replacement. Great demeanor even when we seemed to run into problems with the old and new phone. Grateful for the interaction with Michael. He represented AT&T well!THANK YOU!!!
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June 2023 by Trish R.
This AT&T store is the worst cell phone store I have ever been to. I was completely mislead when purchasing a new phone and adding a line to my service. When I got my bill and it was much higher than I was expecting. This seems to be a common problem at this location. I went into this store to correct the problem, unfortunately I had to go in three times to have the problem fixed, each time being assured it would be corrected.When it was finally done and I had a question for the manager about my new phone, (by this point I was so done with AT&T) he said he would call in the very next day...it's been days and I still haven't heard from him.This store location lost a customer for AT&T. Back to T-Mobile!
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June 2023 by Amber B.
Michael was excellent- helped us find a great product for our kiddo to be in touch with us, thank you so much for the info and patience with all my questions!!!'
