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November 2023 by Steven Muench
Great service. They really run a tight ship there! Super friendly employees. Done pretty quickly and they double checked their work. I’ll be coming back again.Service: Transmission
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November 2023 by Zorina Valera
We were welcomed and ushered where to go. Offered cold water and treats for our puppy while waiting inside the car. Service was fast. We were offered maintenance services. Billy and the crew did beyond customer service. Great job guys!!!
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October 2023 by Ricardo A.
Stopped by for a quick oil change and as always it was a breeze. Workers were attentive, polite, and generous. Roman offered us waters but forgot to bring them. Down the line Anthony asked us if all was fine and we mentioned the waters and he ran inside and got them. VERY good customer service by Anthony, we appreciate him for picking up the fumble. Besides this, we thank you all for the grade A service and reccomend everyone to stop by!
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October 2023 by Denise Weaver
Love this place but just some feedback for the techs:-They sprayed my front and back windows and then forgot to wipe them down.-They aired up my tires then the next day I had a low tire pressure warning on my dash, so obviously not done correctly.They were not busy at all, so no reason these little details were missed.Service: Oil change
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October 2023 by Adrian Gonzalez
My experience here was fantastic from start to finish. I like how they offer a beverage while you sit in the car. They check all other fluids and even clean your windows while you wait in the car. All the technicians were extremely professional and pointed out future repairs. I think that’s important because it’s hard sometimes to keep up or remember when to do a service until it’s too late. Pricing was good in opinion because I got one of the best oil service. I’ll definitely keep coming here.
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October 2023 by Alexander Hann
The team here is always super friendly and works hard to get you through quickly. Probably not the absolute cheapest option out there but the small premium you pay to stay in your own car, get treated well and not get pressured into buying stuff is worth it. Not to mention it’s always easy to gauge how long it’s going to take because you can see the cars in front of you. Highly recommend.
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October 2023 by Adrian G.
My experience here was fantastic from start to finish. I like how they offer a beverage while you sit in the car. They check all other fluids and even clean your windows while you wait in the car. All the technicians were extremely professional and pointed out future repairs. I think that's important because it's hard sometimes to keep up or remember when to do a service until it's too late. Pricing was good in opinion because I got one of the best oil service. I'll definitely keep coming here.
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October 2023 by Betsaida C.
I had a much needed oil change. The staff was amazing and very through! Everything was explained to me and was given the option to receive it or not. Made the interactions way more transparent. For what I originally wanted the prices were very fair. I would definitely recommend getting there early because it does take a minute to get it serviced.
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September 2023 by Debbie “BeeGee25”
Friendly greeting right off the bat. Billy was very helpful and suggested items I may need. No pressure at all to purchase. He thoroughly explained and let me decide. John was also very helpful and both answered any questions we had. I’ll be back and will also recommend your business to others. Overall, service was quick, efficient and done right!! Thank you AutoLube.
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September 2023 by Keilani A.
Friendly service every single time I come here, always greeted within 10 seconds of arrival and asked if I'd like something to drink. The staff always walks you through whatever step they are on and keep you informed of what's going on with your vehicle! They also provide cards with pricing on what they are recommending to get done. My whole family has been going here ever since we moved to Sacramento from the Bay Area! Excellent server is always provided and they usually always have coupons available for the customers to use! Definitely recommend.
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September 2023 by Mikylah Bennett
This place is so amazing. Thank you Justin, Edward, Billy, and everyone else for the quick and very affordable work, they went above and beyond with service, so helpful, informative, kind. The price was great compared to everywhere else I called in the area as well. My go to place from now on, will definitely be back and will be recommending this place to anyone who needs service!Services: Air & cabin filter replacement
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September 2023 by Yolanda Alexander
I went to AutoLube Express for an oil change and left a very happy customer! Christopher and Tay took care of my car. They were very attentive and professional. They explained in detail, everything they did and were doing to my car. They thanked me for coming in and asked if I had any questions regarding the service. I was pleasantly surprised because I don't see customer service like this anymore. I am now a customer! Good job to the entire team ? ?Service: Oil change
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September 2023 by Jacinda C.
This place was recommended to me by a good friend, and I'm glad I trusted them and came here! First off, they were very friendly on the phone and answered all my questions about how to set up an oil change. It is a simple process of lining up and waiting for the oil change, and they estimated 20 mins per car. When I arrived, they ran over to greet me and offer complementary coffee or water while I waited. There were 3 aisles to choose from, and with 3 cars in front of me, it was about an hour wait when I arrived at 4:30pm. The time went by quickly, and when it was my turn for my oil change, they helped me do the recommended oil change for my car, topped off some maintenance fluids, pumped my tire pressure, and cleaned my windshield. Throughout it all, they would also try to offer other services or different products that would make my car more efficient--however, they prefaced at the beginning that they were going to discuss all of that but would not push or pressure me into deciding on anything. They were all very polite and efficient the entire visit. It was a quick maintenance as well.At the end, I used their Yelp coupon for $12 off, and I paid $75. I was very happy with my experience here and would return again in the future when I need to.
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August 2023 by Dani G.
Adrian and John are amazing. I was greeted by a gentleman with dreads. He was super nice and asked me if I wanted anything to drink. I totally recommend this place. I will be back. They are really honest.
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August 2023 by Jennifer B.
Best place ever! Very honest, reliable, and friendly. The tech who helped me is Billy. Shout out to billy!I was presently surprised that you just pull up and no need to get out of your car. Just pull up and they do the rest. I really liked how the tech shows the fluid from your car and compare it to new fluid. Anyways, I really liked this place. I will not go anywhere else from here on out.
