-
September 2023 by Josh Oren
This bank gave me trouble for just for asking to exchange 100$ into 5 twenties.
-
September 2023 by Ray Jay
Would not recommend financing with them. They refuse to give you access to any statements of up to date payments you’ve made, when you call to give access to them, they have a nasty attitude about it. I made my final payment and they decided to add more to it. They do not notify you about any updated info. I’ve gotten into a heated argument with manager just because I made an 1k payment over my needed amount and wanted some to go towards my principal instead of my regular payment. Threaten to cancel my payment and wanted to charge me a late fee although my payments were transferred between banks before the due dates. This bank takes advantage of its customers which is why they refuse to provide any paper trail statements or updates. Please try to finance with a credit union instead of these small scam banks!
-
August 2023 by Rose Juar
Would not recommend financing with them. They refuse to give you access to any statements of up to date payments you’ve made, when you call to give access to them, they have a nasty attitude about it. I made my final payment and they decided to add more to it. They do not notify you about any updated info. I’ve gotten into a heated argument with manager just because I made an 1k payment over my needed amount and wanted some to go towards my principal instead of my regular payment. Threaten to cancel my payment and wanted to charge me a late fee although my payments were transferred between banks before the due dates. This bank takes advantage of its customers which is why they refuse to provide any paper trail statements or updates. Please try to finance with a credit union instead of these small scam banks!
-
December 2022 by Cassandra V.
Beautiful bank, awesome customer service, free coffee and no lines! If you're tired of long lines and nightmare customer service you need to transfer over to a bank that actually knows your name. They care about your money as much as you do and protect your interests as their own! I am 1000% satisfied with the vip customer service! It is so nice to know personally the actual person you are talking to when you call your bank! It's like going to "the ol' building and loan" from Its a Wonderful Life" at Bank of Stockton. Only downfall is I wish I could visit there more often but they make online banking so easy there is no reason to visit. A+++++Also! What bank actually has a live person to talk to when you call instead of a automated machine?!?
-
June 2022 by Holly R.
This is our second RV loan with Bank of Stockton. Purchased our toy hauler and they gave us a great rate (4.%) for being returning clients. Our banker is Christy Andrei-Moore. She made the transaction so easy! Thanks again Christy! You helped make our dream come true. Holly and Steve
-
February 2022 by Chris Perez
worst bank ever. Used them for an auto loan. the online system is flawed. the information I need to access is in a hidden section through several menus. the customer service team, while nice, has about twelve different departments to go through to get questions answered. With my questions about 40% resolved I was transferred back to make another payment, but was sent to voicemail. Currently in the process of refinancing a two month old loan to get away from this bank.
-
September 2021 by Tony chips Chiappetta
Great bank, very respectable people, and very helpful. I was out in the Sacramento area on business and needed a notary and we found this place.
-
May 2021 by nicole ramos
So, a new policy is that No One can endorse a 3rd party check to you and you deposit it through the ATM or Mobile Deposit. You now have to go directly into the bank with that person. This makes it difficult for people especially since there is only one location in all of Sacramento/Elk Grove. I use to love this bank but it is becoming far to difficult to deal with.
-
March 2021 by Irfan M.
Best bank and customer service in the region. They listen to my boring stories and still treat me well! Pam, Kathy, and Sandy are the best!
-
December 2020 by Angelo H.
This specific branch in elk grove is the worst branch, took em 20+ mins to cash a check, basically making me feel like a check forger in front of other customers.....i come in here all the time and see the same tellers and they treat me like trash. They definitely profile people here. Even helped the lady behind me in line before me....... smh... im gonna avoid coming to this branch.... the one in lodi ca is wayyy better. The tellers are so much more helpful and friendly. This bank sucks.
-
June 2020 by Jeff L.
I entered Bank Of Stockton to apply for Loan and Checking Account. Upon entering, I was greeted by two very personable employees. The person who took care of my needs was Christy who was great! She helped me with everythig I needed and was very fast and polite. I walked out with a big smile on my face. I recommend this Bank as they are very friendly and easy to work with.
-
June 2020 by Michael X.
When I bought a toy hauler years back, the dealer was looking for the best rate for my deal. Bank of Stockton popped up as having the best rate. I went the whole term of the loan with no issues. So, when I bought a new bike, I looked them up for refinancing. Again, very happy with my deal.
-
May 2020 by Steven C.
The bank contacted me shortly after I left my review and explained what happened and made things right. Overly impressed with what they said and how rapidly they responded. This was the absolute definition of what true customer service looks like in the age of COVID-19. Color me impressed and I'm not leaving anyplace that actually wants my business. Well done!
-
July 2018 by Anette Smith
Great staff !!!
-
April 2018 by Jen H
This is your usual bank. Nothing particularly stands out different than other Banks. Always plenty of room in the parking lot.
