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February 2024 by Ms. Krystall M.
The store has a variety of items and often has a sale. They have so much stuff on clearance although not organized. The staff are friendly and presents with a smile. One of my favorite stores for buying baby clothes, affordable, great prices, sales, and lots of options
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January 2024 by Michael W.
I'm looking for a couple of baby clothes for a gift in the last few days. I found out that Carter’s has the best selection at a reasonable price.The workers here are attentive and friendly. They offer assistance and give me time to look for what I want without pressure. I love my shopping experience here.The store is well lit and very clean. Everything in the store is displayed very well. The prices are clearly marked. Carter’s is a store I will check out first next time when I am looking for kids or babies clothing.The parking lot is pretty busy. Try to park your car a little away from the building will be easier.
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January 2024 by Michael W.
Carter's in Laguna Cross Road Shipping Center is one of the best places to shop for kids or babies clothes and shoes. The store is near to Target. Very easy access with lots of parking available in front of the store. The storefront is bright and beautiful. The lady in there gave me a nice greeting when I walked in the front door and offered help. Good customer service. The price is reasonable even compared to Target next to them or Ross in the same shopping center. But Carter's has more choices.
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June 2023 by Gina Simpson
This is the 2nd time I’ve gone into this location and had received no customer service… or poor customer service. The worker sees me walking towards her at the register and she stills turns away from me when I get there. I went to exchange an item for a bigger size. She said they don’t have the item in stock for an exchange but will order for me online. And that was it. No “Thank you” or “have a good day”. As I was shopping around the store, I noticed no one was really helpful or seem like they wanted to work there today. I thought the first time I was here, it was just that one worker having a bad day but I guess everyone here is just not that helpful. That can kill someone’s vibe. This is why I hate going into this location.
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April 2023 by Christopher G.
Ended up stopping by this carters in need of some baby clothes and they had a very wide selection of clothing. Clean environment good customer service. Will be coming here again
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October 2022 by Debrup Ghosh
Experience on 25 Sep called at 5:58 because the store is incorrectly marked on Google maps. Also let them know that I was coming in to return an item should be a quick translation. Arrived at store 5:59, employee literally ran across the store to close the door, needless to say I won't be coming here again
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June 2022 by Jessie L.
Great Customer service! I had shopped here previously and needed to come in to do some size exchange. Aalayzha helped me, she was super friendly and helpful. I like the quality of Carter's clothes and love that they will order the clothes for you in the size you want if they do not have it there or what is available online but not in store to have it shipped to your house for free, also they price match if its cheaper online!!!
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June 2022 by LiL R.
Staff is always pleasant at this location. But today, the employee wearing a red hooded sweater tried to say new shorts I was returning were worn, and used! Fortunately, the employee ringing me up was nice and did the exchange for me. I just needed a size smaller. I had just bought them two days prior. To the lady working, new moms are still trying to figure out sizing. Don't be so judging!
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January 2022 by Manpinder Singh Saini
This is a kids only store. They have dresses/clothes for kids of almost all ages. The staff is courteous and offer great customer service. They do have a clearance section as well. The only downside is that they close by 6pm due to staff shortage. Overall a great store for kids.
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June 2021 by Romy
Great deals on kids clothes
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September 2020 by Julie Gutierrez
I hadn't been in the store for over a year. I'm glad I went in, I found what I needed & then some. Everything in store has a sale price and clearance items are an additional 50% off. Who doesn't love saving money!! ?
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September 2020 by Candice W.
I'd really like to give a higher rating, but there are countless times where the system/store input was wrong. For instance, I wanted to go in to pickup my order. Yelp says it's opened at 10. So when I got there at 10:15, and the doors locked and the sign on the storefront says 11 I got mad. Is it too much to ask for consistency throughout social media's on store hours?
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August 2020 by Erica Z.
So upsetting! Went in to shop at carter's a couple days ago, to find out they discontinued their coupons and you now have to spend "$150" to go ONE $10 reward. This just makes me not want to shop here, I put my whole bag back and walked out. Such a shame because I love carter's but I guess I have to find another place to shop! It used to be spend $50- get $10 rewardChanged to spend $75 - get $10 rewardNow it's spend $150 - get $10 reward
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June 2020 by Mag D
I love this store. The staff is always pleasant and very helpful. My kiddo and I went in today to pick up 2 of our orders. And as always the store looked great. There are so many clothes to choose from. It is the first time, my little one went into a store, since the covid pandemic began. He was so excited. They were fast and quick with our checkout. Thanks ladies!!!
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June 2020 by Shubina Ahmad
It's a small store. Little space for shopping carts. Yet great customer service. And they can track your Carter's Credit Card through your ID and phone number, if you don't have it handy.
