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November 2023 by travis coyle
The troglodyte lady working in the morning 11-22-23 complained that I had to use the bathroom before picking up an order. She should stick to working under bridges where her attitude isn't such a PR problem
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November 2023 by Robert H
The attendant Minh is rude. Rushing me and yelling like he doesn't like his job. I will never come back to this location. I will find a way to report this employee to your corporate office he doesn't need to be in customer service at all
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September 2023 by Lin Jeff
If there are 0 stars, I will give them to the staff here….
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June 2022 by Jasmine D.
Came in to get my propane tanks filled up and got a free car wash with my coupon! Great customer service as well.
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January 2022 by Kaia M.
Undoubtedly the rudest customer service ever-- and apparently we aren't the only ones who feel that way too since there's another review with the same experience. My friend came in to use the bathroom (a basic human need lol) and the cashier said it's for customers only. My friend offered to buy a snack then, which makes him a customer, & the cashier still did not allow him to use the restroom. He told him that it's only one item... which still doesn't make sense to deny him access to the restroom since buying one item still makes him a customer. I've gotten gas here a few times but I know now just to go across the street to Chevron instead.
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December 2021 by Nichole Buckley
I stopped here to get gas and a coffee after a long flight back home. I had my service dog with me. He was vested and very clearly under control and assisting me. The very rude man behind the counter immediately yelled at me to take him outside. When I told him that he was a service dog he said, and I quote, “a dog is a dog, get him out.” I tried to give him a card I had that describes the Americans with Disabilities Act (ADA) laws and told him what he was telling me was illegal. He refused to take the card and insisted I leave. I did as I was at this point very uncomfortable and he was being very loud and confrontational. What happened to me was illegal. It was discrimination. I don’t have a service dog because it’s fun to always have a dog with me, I do it because I’m disabled. He’s more than a dog, he’s medical equipment. Their employees obviously aren’t trained in what is legal and what is not and worse yet don’t want to learn and instead will harass you.
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September 2021 by Victor
5 stars, would get gas again
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August 2021 by Valorie Sankey
Kids went on a snack run. I need up with some yummy chicken.
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April 2021 by Chloe K.
Did not respect my service dog (10 lbs and I carry him in my arms not hurting anyone or effecting anything.) and was super rude. Educate yourself on service dogs.
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April 2021 by Bobbi P.
I'm thrilled to have some competition for the Arco across the street. Everyone's been nice enough. It's brand sparkling new. I love Polar Pops. I'd give it 5 stars, but today I walked into a wall of fried chicken grease and the smell is still on my clothes and hair. Please get rid of the fryer! Gag. I want to support your new business, but not everyone loves that smell.
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February 2021 by Victor Aguele
5 stars, would get gas again
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October 2020 by Mike D.
This Shell station used to always have paper towels to use for washing your vehicle's windows, but for the past 6 months I have never found paper towels out. Dear owner, this is how to lose a customer who has been coming here for 20+ years. (Oct 15, 2020)
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September 2020 by Jorge A.
Lady is not wearing a mask endangering all of us and is super rude! Like come on wear a mask!
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March 2020 by Alonha S.
Came inside to use the restroom before getting gas. The woman at the counter told me I couldn't use the bathroom because I was not a customer. I told her I was getting gas she asked which car. I pointed to my vehicle at the pump she said "no you're not getting gas". Absolutely horrible way to treat customers.
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January 2020 by Julie L.
3 Words: Scratchers, scratchers, scratchers! This is definitely a winning location. I have friends that have won $500 and more from shopping here. Obviously, they offer more than just lottery tickets #PrioritiesFirst :-P :-P