May 2017 by Tre M.
I actually love this Shell and I think that it's in a perfect location. I also really like it because of the rewards program that's second to none in the fuel industry. However, I can't score this place higher than three stars, though I really, really wanted to grade them higher. With that said, here's my review. What's annoying to me about this place is that the screens on the pumps oftentimes aren't operational or functional to the point of allowing you to use the menu to input your rewards information. They (I guess the software is the issue) run very slow, especially when you consider how busy this station can get. I've been to other Shell gas stations (like the one up the street, just north of here off of Laguna) and their pumps run circles around this stations. Not sure why this has been such an issue for so long, but if this one thing alone was fixed, this place would get at least 4 stars! The prices here are good if you use the rewards discount, considering the close proximity to the freeway, as most are familiar with stations having higher prices the closer they are to highways/ busy sections of town. Cleanliness isn't the best, but they do have a car wash which is good in a pinch. Overall, the people that work here are nice and this service station meets my needs.
