-
December 2023 by Tsehai Jackson
complete performance provided me with a great service.They pinpointed the problem with my cars and offered an honest solution. Bobby the owner is very nice. He went above and beyond explaining things clearly and, the best options cost affective way to approach the issues and they came up with best solution. To me, that weighs a lot. Complete Performance is now my official chosen service provider for all my cars because I appreciate honesty above all things ?
-
December 2023 by KENDALL DIXON
It's hard finding a good mechanic, unless you know somebody who knows a guy. Well, I found the guy at Complete Performance. They've work on 4 cars of mine, and all the work performed was A-1... Thanks Bobby Anand. You guys are great!
-
September 2023 by D G.
The owner is sympathy-lacking asshole who manages to get by with sub-par services at the slowest speed possible. Can't believe they've stayed in business this long. Don't waste your time here. 4 months for something that was quoted at a week.
-
September 2023 by Gabriela Simion
I'm posting this in behalf of my daughter's Mustang car repairs as I paid big money for engine installed in December of 2019 but went back there for smaller repairs. Recently I found out that all these years my daughter's car was sluggish because Craig the owner who did the job forgot to put back a part which would've make a difference in this car performance. She told him many times about the issue but he just ignored it. I paid big money, more than other shops like double for her car breaks. Last year she went there for A/C paid for it but got no A/C. I assume it was a leak somewhere and he didn't check it. I called him about it and he wasn't nice in the response. He praise himself of being one of the best therefore charge more money but he's not. His clerk asked for a review after the engine and another repair and gave them 5 stars but now I realized that he didn't deserve that but brought him more business and money.
-
July 2023 by Adam Fouch
I am 100% completely satisfied. I have brought several vehicles and have never been disappointed. Never any surprises and at a reasonable price. I would recommend Complete Performance to anybody and everybody.Services: Electrical repair
-
July 2023 by Graycee Beason
I love Complete Performanc. Bobby did a great job fixing my car. I needed my radiator replaced and my oil changed. Thank you Bobby and the mechanics.Also I have a used car from Carmax and found they are the only shop in town that covers my Caremax warranty!
-
July 2023 by Julien Rodarte
PLEASE READ YELP REVIEWS ON COMPLETE PERFORMANCE. I was quoted over $2500 for work that didn't need to be done. Full story below.Bobby is one smooth talker over the phone. A true salesman for sure. The problem is when you have an issue with your vehicle the last thing you want is a salesman.I called Complete Performance with a list of issues with my vehicle. I drive a lowered vehicle and often get turned away from shops because they are not equipped to do the work.I needed #1. An alignment. #2. It has been a while since I changed my brake pads so I wanted them to be looked at. #3 I was having rubbing issues and wanted to see what an expert would suggest in fixing those issues.Over the phone, Bobby assured me that these issues would be no problem for him. That was LIE #1. My vehicle sat with Bobby for 3 days. Each of those days I called for updates. Every day I was met with excuses and lies.Issue #1: The alignment. Bobby said he had a lift with a ramp that could easily handle a low car like mine. Apparently, that was LIE #2. For some reason, Bobby could not handle the alignment and said he was "Calling all around town to find a shop that could help me". Bobby said he was able to find a shop and said the shop did a 4-wheel alignment and cross-rotated my wheels. That was LIE #3. I have a small curb rash on one wheel/tire. That rash stayed in the same spot on the same side. So obviously that cross-rotation was not done. Either way, after further inspection done elsewhere the alignment was unnecessary, the pulling issues I was having were not an alignment issue, just a rubbing issue.Issue #2: The brakes. I told Bobby I have Wilwood race brakes that would require special pads. I was told that wouldn't be an issue. I was charged $150 for a brake inspection which obviously never happened because Bobby said he ordered Brembo brake parts. If an inspection was done, surely they would have seen the letters W-I-L-O-O-D in big white bold font across the front of my calipers. I can see those letters from across the street. That's LIE #4 for anyone whos still reading. He also tried to push the blame off on me for "telling him they were Brembos" which never happened.I have in writing that the technician at Complete Performance reported my brake pads at 1.0 MM. LIE #5. When the vehicle was taken to another shop I was shown my pads with 7.0 MM remaining. Bobby also said it was crucial I get the rotors changed because of the rust. That's LIE #6. Rotors will commonly have rust on them and where the rust was sitting does not at all affect the functionality of the rotor. I knew this but let Bobby do his salesman pitch. For pads and rotors for my "crucially faulty brakes," I was quoted by Bobby that parts alone would be over $2,300. (A second opinion at another shop got me out the door for $0)Issue #3: The rubbing issues. In the 3 days my vehicle was with Bobby, I'm not even sure he pulled my car into the garage. His only suggestion for my rubbing was to "go to a race parts store" to find something called "race spacers" that were of a smaller size than the ones I had on the vehicle already. I've never heard of a race spacer, but I'll give him a pass on LIE #7. I'd had enough of Bobby by this point and just wanted my car back. Putting on spacers is basically the same process as putting on a wheel. Surely the experts at a complete performance shop have the equipment and skills to handle such an elementary task. Guess not. I was again charged $0 at a shop down the road to fix my rubbing issues.I am genuinely concerned about how many people in the Elk Grove community may have fallen victim to Bobby's slick sales tactics and dishonest service. Complete Performance's lack of integrity, incompetence, and disregard for customer satisfaction is truly appalling. Save yourself the headache and find a trustworthy and competent car shop elsewhere.Services: Tires
-
July 2023 by Michael Steiner
Car was dead on arrival. Bobby and team found the problem and got me back on the road. Excellent service.Service: Electrical repair
-
April 2023 by James Waring
I've been going to Bobby for 15 years now and trust no one else to work on my vehicle. Fair prices and great work done every time. Highly recommended!Services: Wiper blade installation
-
April 2023 by Ashley Beason
This is an update to my original review!I had to have my alternator replaced last week. I can't say better things about this business. I purchased my Honda Pilot with a warranty from Carmax almost 3 years ago. Complete Performance is a Maxcare certified mechanic. Bobby and his mechanics are reliable and professional and get the job done!I have been using Complete Performance for 10+ years. Bobby and 1his mechanics are the only people I trust with my vehicles. Every time I need repairs they get the job done in a timely and professional manner. Bobby is an overall great guy and he always assures me that they will get it taken care of. I highly recommend this business.Services: Wheel alignment
-
April 2023 by Louise R.
We would just like to definitely recommend Bobby & his crew at this location for any repair needed on your vehicles! Even my son's old '94 Ford Van, in terrible shape was up & running with his expert on "antiques"!! Thank goodness!! Reasonable pricing & delivery! This is our "go to" shop for car repair needs! Thanks Bobby!!
-
January 2023 by Harjeet Singh
Great service. My SUV was was sitting at my house for 2yrs not running.I had to tow it to complete performance.Now my SUV up and running.Bobby did a good job. He did the diagnostic check and fixed the problems.Always kept me in loop.Thank you againServices: Auto engine diagnostic
-
December 2022 by Patricia Ortiz
We have been having our family vehicles serviced here for almost ten years and have never been disappointed. Bobby and the mechanics are all professionals who know their business and can take care of our needs to keep us safe on the road! Kudos to Complete Performance!!!Services: Oil change
-
November 2022 by Ruby Ellis
Bobby is super nice and he kept in touch the entire time my car was in the shop. I was in and out in the same day, and I found that his prices are reasonable for the fantastic service he provides. Can not recommend highly enough!Services: Air & cabin filter replacement
-
November 2022 by Sukhdev Singh
Some places are hard to trust. The experience here has been very straightforward. Also, they are fast and convenient. I have gotten work done on some holidays and weekends. I do not feel like I was overcharged or the diagnoses were fake just to jack up costs. Although, I always compare with other shops, but in the end, I go to this place.Services: Auto A/C recharge