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November 2023 by Sabrina Toka
Staff very professional and kind. Picking up my son’s prescription was a breeze.
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August 2023 by P.O. T.
Juan Ref # Z301745 has won the 1st prize for being the most Sarcastic, Condescending & Rudest Customer Service Rep @ CVS Minuteclinic.Lets Celebrate!!!
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July 2023 by Praveen K.
I got COVID-19 shot at this clinic and now, they are sending me a bill for that. I provided my health insurance information when I got the shot. Previously, I got my shot in RiteAid and Sam's Club and never had any issue.
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June 2023 by Michaella L.
Today I brought my son in who had a fever for multiple days, but no other symptoms. We say Dr Tracy Iyamu-Sanusi. She was kind, personable and full of knowledge. All of our needs were met. My son ended up having an ear infection. Antibiotics were prescribed and I was able to pick up at the pharmacy. Check in was easy, we were the only people there! I can't say enough good things about the staff. The intake nurse was also wonderful. They treated us like humans and we felt loved and heard! They were warm and made my son have the best experience possible. I can't thank them enough. Will definitely use this facility again if need be.
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June 2023 by Vamnya K.
This store has the most machines out of service, least helpful staff consistently. The pharmacy is good, and that's the only reason I come here. They may as well close the store. I feel bad for the staff that works here as they are so understaffed, they shouldn't offer any services. Use the self check-out.
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December 2022 by Google user
I like CVS because they are easy to access, parking always available. The associates up front very knowledgeable, friendly, helpful. My only concern is help on the floor, no one available! Shelves need stocking. Nice sidebar is watch repair, and batteries available for most things. I can also share that if your a member of Kaiser guess what they will give you covid shot and bill Kaiser. However, they do not bill Kaiser for flu shot.
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December 2022 by Mary Ellen Grayberg
I like CVS because they are easy to access, parking always available. The associates up front very knowledgeable, friendly, helpful. My only concern is help on the floor, no one available! Shelves need stocking. Nice sidebar is watch repair, and batteries available for most things. I can also share that if your a member of Kaiser guess what they will give you covid shot and bill Kaiser. However, they do not bill Kaiser for flu shot.
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November 2022 by David S.
Hoang Nguyet is awful. She withholds vaccines and treatments of her own volition after patients have been sent here for them. The other CVS locations did not understand her decision and gave us the vaccines same-day with no change in insurance information. Hoang Nguyet is a huge liability to this business, has terribly rude patient manner, and should not hold any level of authority in any pharmacy, anywhere.
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November 2022 by Aria Amin
An Asian women who is wearing glasses and working in Laguna and Franklin BLV CVS is super rude and impolite. She behaves very very rudely with the customer. Especially she is super rude with immigrants. My kids were having flue shots and we went there walk in, the guy in the reception was so nice and sent us to the waiting area. We were waiting there for more than 35 minutes and the Asian woman came, she was very very angry and then started getting upset that I didn’t make an appointment and why did I come. She could have said this politely, but she was aggressive . Recently I was in the reception I saw her making fun of a woman who couldn’t speak English. She was asking her many times and the woman was repeating several times. The woman said it correctly, but still she was asking her again and again just to make fun of her English or insult her. This women who looks to be Chinese is awful and her behavior is unprofessional.
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June 2022 by Dream Duo
worst customer service. They do their best not to transfer prescriptions for you. Most of the time they just don't answer their calls.
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May 2022 by Eric S
extremely slow pharmacy
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April 2022 by OfferUp L.
I was only gone for a good 15 minutes. Someone broke into my car. They went through my stuff, stole the catalytic converter and wheels.
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April 2022 by Cate E.
Lousy customer service. There is one cashier but she waited until there was a major backup at self checkout. Whatever happened to actual people helping you?
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March 2022 by Sandra B.
The pharmacist Ayman really helped me in an urgent situation. He was professional, kind, speedy, and a life saver. I recommend this CVS pharmacy highly.
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January 2022 by Marlane R.
This guy is a Masochist which means he likes seeing people in pain and suffering. I just had dental surgery and a dental implant drilled into my jaw bone. Im in so much pain yet im sitting here waiting an hour to get my pain medicine which should take a few minutes to fill. They said he has to take a 15 minutes break. Horrible horrible soul for making me suffer.