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February 2024 by Michael W.
The CVS in Elk Grove Blvd is better than most of the CVS stores in the Sacramento area. The store looks newer and has more inventory in the store. I don't see a lot of space on the shelves. Most of the household items are in stock. Supplements and over the counter medications are mostly available there. I got a parking very near the store entrance too!
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July 2023 by Yolanda Howard
I like CVS because of great coupons, however the machine is frustrating & BOGO are out
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November 2022 by Private Mail
I’m offended and it didn’t happen to me. While in line I overheard the customer (black/brown/Latino) attempting to buy a gift card or something but the cashier clearly replied to her in a nasty sarcastic way. I was shocked the customer seemed nice but she clearly shocked; decided to walk away. I would have done the same but I really needed my items. Rethink shopping here folks. What I witnessed was horrible!
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August 2022 by Johnny M.
Re: The Pharmacy: Always the worst service and VERY rude pharmacist. Every time any one of goes to pickup and need a consultation.
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August 2022 by Mike G
Seems like the staff is just full of themselves have no idea what or we're stuff is smd always rudeGoing back to a new pharmacy. At 66 years don't need poor rude folks.
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March 2022 by Hannah J.
I used to love this CVS but has seemed to go down hill cause of Covid. Not much in stock, bathrooms are disgusting, just disappointing how far down hill it has gone
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September 2021 by audrey
michelle santos gave me both doses of my vaccine and made me feel so comfortable despite my severe needle phobia! thank you so much :)
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August 2021 by C B.
I've been coming here a couple times a week for the past 10 years for libations. Tonight, I was chased down and yelled at (in front of other customers) by the clerk on duty (who was ringing up other customers) all the way to the alcohol aisle. "Sir you need to wear this mask" I have spent thousands of dollars here will never step foot in this store again.. I will now go to the liquor store instead and pay more and support a small business that DOES NOT enforce unconstitutional mandates.. Sad because I have come to know most employees here and have always been great. This person is fairly new and has worn a mask and gloves this whole time. She has never really been pleasant anyway..Oh well..Not one more cent from me!
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July 2021 by Donald T.
It was OK, I was in and out, no big deal. I usually go to CVS Pharmacy on Laguna Boulevard. The employees are ALL VERY NICE. The pharmacy is always clean, neat and orderly. The employees really make the pharmacy what it is, professional. Kim is one of the directors, she is always very pleasant, she goes out of her way to make my visit worthwhile. THANK YOU Kim!
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April 2021 by Michael M.
Very dirty. Restroom does not look like it has truly been cleaned in some time. No toilet paper even though their are two dispensers. Both empty. Store also dirty. No manager could be found and I could not get any of the employees to call him/her without standing in a very long line. Tried to call corporate but at 2:30 they were no answering their phones and just disconnected the line. Their voice bot did not recognize "customer service" as a department. Sometimes you just have to wonder about management.
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April 2021 by Vu Nguyen
4-5-21I’m actually really disappointed that I’m writing this Review as I make it a point to never write “Bad Reviews.” Especially for a company like CVS who I pay an annual fee for their CarePass and even own Stock in but the way I was treated today lead me here.I’ve been on a routine schedule with my prescription and live by the CVS PatientPortal/Texts for transparency. In my line of work my daily schedule/Calendar are my life. Today all the rules have changed and every time i speak to someone different they deliver different information. I was recommended by multiple staff to “ignore” dates and medical history found on the Portal & texts as this particular pharmacy's policy is to manually confirm and communicate to their patients.(scary considering every employee has different info here.)After receiving the very informative recommendation from Nina. She asked me to call back to speak with her manager Diem. To Diems credit she showed loyalty towards Nina and stood behind her doubling down on CVSs Portal/Policies/Software, saying this specific location has “their own policy.”I come to CVS for efficiency, transparency, convenience and consistency.Today I was told ignore it all and instead of helping a loyal customer- they as a team aimed to win what they thought was a debate and that’s very unsettling.
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April 2021 by Vu T.
4-5-21 I'm actually really disappointed that I'm writing this Review as I make it a point to never write "Bad Reviews." Especially for a company like CVS who I pay an annual fee for their CarePass and even own Stock in but the way I was treated today lead me here. I've been on a routine schedule with my prescription and live by the CVS PatientPortal/Texts for transparency. In my line of work my daily schedule/Calendar are my life. Today all the rules have changed and every time i speak to someone different they deliver different information. I was recommended by multiple staff to "ignore" dates and medical history found on the Portal & texts as this particular pharmacy's policy is to manually confirm and communicate to their patients.(scary considering every employee has different info here.) After receiving the very informative recommendation from Nina. She asked me to call back to speak with her manager Diem. To Diems credit she showed loyalty towards Nina and stood behind her doubling down on CVSs Portal/Policies/Software, saying this specific location has "their own policy." I come to CVS for efficiency, transparency, convenience and consistency. Today I was told ignore it all and instead of helping a loyal customer- they as a team aimed to win what they thought was a debate and that's very unsettling.
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January 2021 by Monica P.
Not filling prescriptions as the doctor ordered reaching out to managers and no response back to me including pharmacy.
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October 2020 by Chris G.
Absolutely the worst staff ever assembled. CVS must be desperate for pharmaceutical staff to keep this bunch employed. Never have prescriptions ready when there suppose to there will be a line of people waiting while they sit in back obviously not getting prescriptions ready
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August 2020 by Steve O.
Have a 91 year-old mother who sometimes comes to the store...it's posted that face masks must be wore however I saw some hooligan walking around with NO face mask....I will think twice before I let my mom in there again and I will be warning others. I spoke to the mgr and he said we post that it's required but we are ordered not to approach anyone not adhering...I said then why don't you get a security guard in there to intervene? If they aren't going to require it then why put up the sign? I called the central office and they put me on hold and left me there. So let the customer beware...just because of some self centered jerks the Corp office is afraid to have their employees to 'step up.' It should be l...no shoes, no shirts, no face masks ...NO SERVICE....especially a fricken pharmacy!!
