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February 2024 by Mandeep B.
WORST!!!! Not sure why yelp asked me to rate this place again but I'll do it! Reddy is the worst person you can work for. I was hired as an intern at her clinic but treated like a slave. She had me mop, vacuum, empty garbage bins more than rooming patients. Her little kiss ass assistant, Heather was fake. Heather had two personalities. One was friendly towards me when Teddy wasn't around and the other was a complete bully when Reddy was around. Reddy and her assistant made their interns call patients for appointment reminders at the most closest to our job title. Anytime we got the chance to room a patient, take vitals or give vaccines, Heather would barge in and take over!! I really got the feeling she was taking advantage of "free workers" at her office. I don't know how patients feel about her as their "Doctor" but she is NOT the one to work for. Pathetic.
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February 2024 by Jennifer K.
The service we received was appalling. No care for patients and their needs. Waited over two hours for a scheduled appointment. The front office called several times to make sure we would be bringing money for co-pay so they knew it was a scheduled appointment and not drop in for urgent care. Doctor spent less than 5 minutes with us and never looked at my son's injuries. She left room without discussing care with us and had her nurse move us to waiting room for referrals (worthless referrals that wouldn't even take us). Once in waiting room they turned off lights, locked doors and went to lunch. This place is only interested in collecting the co-pay and not at all interested in providing any actual care. Worse doctor visit of my entire life. Worthless. Save your money and go somewhere else in town.
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December 2023 by arielle james
Terrible practice to work at??
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November 2023 by Nazrana naebkhail
Very good doctor
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November 2023 by Denise W.
A nice little gem on the west side of Elk Grove. Never knew they were here, but glad I found them. Very quick and easy in and out for a cleaning and x-rays. Was able to easily schedule a return appointment.
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September 2023 by Suman Lata
My mum is 82 yrs old. This doctor is giving her a run around for a copy of her own medical record. What can I do?
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September 2023 by Izzy S.
it took me a long time to be scheduled and as I did it took them 45 minutes to call me to be seen. When I was seen it took 5 minutes and I was out of the office. it felt rushed. Every time I try to schedule a appointments because I feel sick they said go to another Urgent care or wait 2 weeks to be seen. I understand if there's a wait to be seen but there should be a way to be seen sooner instead of constantly telling their customers to go to another urgent care.
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June 2023 by Maria Fernanda Martinez
I went in for urgent care, because that’s what they market themselves as, and it turns out they don’t actually offer urgent care services. So then I ask for an apointment asap, and the front desk lady hands me a hand written paper for me to fill out my personal information. Behind that paper was another patients personal information, that she just handed me to fill my info behind! She was able to verify my insurance, but still wasn’t able to give me an appointment because the doctor personally had to verify the insurance as well and that would take about 72 hours.
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May 2023 by Thomas P.
I was Assign Dr. Reddy as my primary care physician. I went there today May 2 for my first appointment. I arrived with my service dog and after filling out the paperwork in their waiting room I was told that the doctor was refusing to see me with my service dog, which is a violation of the ADA. When I told the reception of this I was told that they do not care and refused to see me at this point I have filed a complaint with the Ada and my Insurance provider places like this need to be shut down and they need to have their medical license revoked for a doctor to Refuse care because a patient has a medical dog that is aloud by law to all places It is ridiculous. I would not recommend this place to anybody.
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April 2023 by omid supply
One of the worst experiences i have ever had so far with this doctor or her office is always not responsive. I frequently called to schedule appointment or other questions goes into voicemail and personally went over her office, it is always closed without any notice on door however on google map office hours Monday to Thursday 8-4pm. Don’t ever try to visit or pass by this office or you will regret it. I think ONE STAR is still kind of boosting and exaggerating to give however there is no option to choose half star.
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March 2023 by Beverley Fomby
The first time I had a conflict with dr Reddy and staff, they accused me of having no insurance after waiting 30 minutes for my appt. I was wondering why they had not called me in, so I asked and that's when they gave me the news. I called my husband, he told me there had been no changes, we were still enrolled. dr Reddy's office never called my insurance company to verify. I called them when I was there and gave dr Reddy my cell phone for her to hear them say 'she's covered.' After that she had the gall to ask me if I wanted to keep my appointment...I was in tears by then, and left. Her office called me to reschedule. No apology. Second conflict (ongoing): Last year, Sept 15, 2022, I had a drs appt and was enrolled in Medicare, still having BCBS as well as TriCare for Life. When I went to my scheduled doctor's appt, she charged me a copay, and later on she charged me for the medical procedure. The reason for charging me - Medicare was my primary her staff said and it was for the deductible that my insurance didn't cover. I spoke to my insurer who said I should not have paid anything and they will contact dr Reddy's office because the medical procedure code they used on the claim was for Hospice care not Office Visit. The dr needed to send a corrected claim. She hasn't done that to date, so I'm placing reviews until I get my money back. She's read the one on Yelp. This one has more detail.
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March 2023 by B F.
There is a post in this threat using my name. My first name is spelled BEVERLEY F. not Beverly F. Whoever wrote the review on Yelp about Dr Vijaya Reddy was not me. This is the first time I've downloaded to used Yelp and gasped when I saw that phony review. Only warning I'll make about this doctor is...beware.
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March 2023 by Marichris P.
This facility needs to be closed and reported to the health board. If I could give this place NEGATIVE STARS I WOULD!! Dr. Reddy should be ashamed of her staff and the way she is running her practice. Staff: EXTREMELY UNPROFESSIONAL - This location is a joke. Beyond disappointing service and the staff should be ashamed of themselves for not performing at some minimum standard. If not for your employer, if not for your patients, at least for yourself. They don't answer the phone. They don't call back. Front desk staff told patient very casually, "she probably forgot about you, it's not uncommon Dr. Reddy forgets about patients" (verbatim from the front desk staff member herself) Business hours of operation: They are closed during stated open business hours. They're out for lunch for 2 hours and then don't come back. Cleanliness/hygiene: Dr. Reddy had disposable gloves on from seeing another patient and washed the same gloves in the sink. Her gloves were already yellowed as if she had them on all day. Really concerning. They are disposable gloves for a reason. **Somebody needs to be held accountable at this place.
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February 2023 by Linda Goldman
If I could put zero stars I would do that. I moved to town and needed new doctor. I was assigned someone who was way to far so I made a change to Dr. Reddy. WHAT A MISTAKE!!! Please don't waste your time and health! All reviews are spot on! The worse place on earth . Doctor don't care about patients , on my after visit report I found things which we didn't discuss and lots of them were made up and now are on my records. Please avoid this place and this doctor!!!!!!! Now I have a good doctor and prefer to drive bit further but be in good hands
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February 2023 by アグスティンジェームス
Add my experience in this facility..this doctor as if she's still hook on a covid era you can't come in if you don't have covid vax card or pcr test. Slow service and rude doctor. Stay away from from this facility.
