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May 2018 by mike smith
Fantastic bank! Love the fact that its still a “small bank†have been a customer for 2 years, with no plans to change. Thank you for the great atmosphere and attention to detail.
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February 2017 by Mike S.
Stop wasting your time at this pathetic excuse of a Eldorado savings branch. THEY SUCK.... nicest thing i can say about the people in there. Take the time and drive to the Sheldon branch. They are a roll model! Fore sure
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February 2014 by Andy P.
I have had an account with this bank for 15 years. I will be leaving for a larger bank. I am disgusted with the way that I have been treated by the customer service in the branch itself as well as over the phone. After the target breach, my replacement card was never delivered to my address after the notification that I would be getting it was sent. They cancelled the card I had with no warning and told me that it would be one week for replacement. I was never informed there was a rush shipment option that would have it overnighted to me, I was assisted by the branch manager in Carson City. After taking and shredding the card that was cancelled that morning I called there customer care department and was told there was the rush option and that it was possible to have reactivated my old card. Needless to say I was shocked to find out after nearly a week that I would not have a replacement card for another two weeks. RETHINK BANKING HERE!!!!!
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December 2013 by Susannah L.
This bank is the BEST!!!!! We were weary of dealing with big banks and credit unions who don't know us and could care less about our business. EDSB is local with branches all around this area. We have never had to stand in line (wow!), they greet us by name as if we were entering Cheers, and they go the extra mile to proactively protect our interests. When we call in to our local branch, they help us solve any problem we may be having quickly and efficiently. In this impersonal society, EDSB shows they care in every way. We wish we had switched to small much sooner.
