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December 2023 by Aeson B.
Had a fantastic experience at Elk Grove GMC! The staff was super friendly and helped me find the perfect car. The dealership is clean, and the team made the whole process easy. Shoutout to the finance department for finding a great deal. Highly recommend Elk Grove GMC for a great place to pick up a car! Also big thanks to Jason for being so helpful!
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November 2023 by jordan cervantes
Our sales rep named Van was very helpful in the purchasing of our new truck. We didn’t feel pressured to buy anything but instead provided with info regarding prices and what they had available. We were specific about what we didn’t want and ultimately found a truck that fit what we needed for a reasonable price. We had some back and forth when negotiating terms of the sale which is handles but other reps but Van was very accommodating by making sure we felt comfortable with food, water & great conversation. Buying a vehicle does take time, patience, and effort but I would come back here again to work with Van to purchase our next vehicle.
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November 2023 by Brenda Barnes
So happy with our buying experience at Elk Grove GMC. We worked with Chris Elder and cannot say enough about the excellent customer service he provided and the diligence he put in to make sure we got the vehicle we wanted and the process was a positive one. Ask for Chris, he is the best!!
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October 2023 by Doug F.
absolute thiefs... bait and switch at it's worst... made a deal on the truck only to have a douche bag call and tell me it's 30K more....AVOID at all cost
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October 2023 by Lori Pena
The level of service is always consistent. It is very appreciated this dealership sticks to the appointment times they list on their website. The staff is always responsive, courteous and helpful. (Unlike Elk Grove Honda, who does not use their appointment times for oil changes, yet has it listed as a service in which can be scheduled. I found out from scheduling my mom's car for service, then was told I would have to wait 2.5 hours. She lives an hour a way, so definitely not convenient.) It makes me appreciate your team so much more than I already had.
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October 2023 by Juvenal L.
Long story short don't shop here, bunch of crooks, bought a truck and didn't give us what we wanted. We went to try to talk with the owner said he wasn't there and gave us the run around and saying he left. Go shop elsewhere. Hopefully this helps others from purchasing a new vehicle
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October 2023 by Brian S.
Just the worst. Shook hands on a deal only to have it change by $80/month when signing paperwork. Don't give these jerks a chance.
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September 2023 by Jason z
5 star service for sure. Nabil is one of the best. His customer service is superb. No pressure to buy, just give it try. It all worked out. Not only did I get the car I wanted I got a model I didn't even know about. Thanks Nabil and Elk Grove Buick GMC. Would recommend given them a try.
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September 2023 by gabriel silva
I rarely write reviews but I had to give a big thanks to Chris Elder for helping find the truck I was looking for. I was in and out of there within two hours. A big thanks for your professionalism, knowledge and honesty. I will diffidently send friends and family your way.Again, Thank you very much!
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September 2023 by Wayne Reeves
Our salesmen and team were exceptional in every way. Taking time to explain details about our choice.From the time we arrived we were treated with excellence and kindness. From the sales team to financing we felt like family and i know that will continue for years to come.Exceptional
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August 2023 by Luigi Celentano
Great experience with excellent response time! Thank you to Van for helping me through the buying process. Ended up getting a great deal on the vehicle I wanted. Thank you again Van and the team at Elk Grove GMC!
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August 2023 by Marvin Ancheta
Thank you to Nabil Ashofta for assisting me in purchasing my dream car. It was smooth and easy. Also, his customer service is exceptional. So, if you're wanting to buy a new or used vehicle, go visit him.
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August 2023 by Miriam Castillo
Jorge Escobar was great to work with, He was upfront and honest, which I knew because I had already done my own research on the truck and price. It was a pleasure working with him and I would highly recommend him. Thanks Jorge.
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July 2023 by A O
After a disappointing encounter at the Chevy dealership across the street, we received exceptional customer service at this dealership. Nolan turned our new truck buying experience into a truly pleasant one.Upon getting the car home, we noticed that the small antenna on top of the car was missing. Based on our past experiences, we assumed that we would need to buy a replacement on our own, as many salesmen tend to ignore you after the car has left the lot. However, Nolan reached out to us and ensured that our issue was addressed. He has truly set a new standard for customer service.
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July 2023 by Eric Hartz
Purchasing process was really great! Jason was very friendly and very responsive when I had questions, even late at night after hours. We did most of the conversation in her text and phone calls when I was busy at work.Over all I very good experience and Jason was great. I suggest buying a vehicle here.