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March 2024 by dianne rheingans
This is my first time renting a unit at Extra Space. The place is very clean and quiet. I love the 24 hour access. I rented it online and it was super simple. I have another storage unit somewhere else but it doesn’t have 24 hour access. I just hope that my rent doesn’t start going up and keep getting raised every six months like my other one. *****UPDATE*****Since the review above, I have rented two more storage units. The third unit I rented, I decided two days later, was going to be too small and I went into the office and talked to the manager and was given a refund for that unit, and then rented the larger one. I am very happy with the service there, so far.
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March 2024 by kevin adams
Great customer service given by LD
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March 2024 by yulet legaspi
I had my storage unit for 5 months. I didn’t think anything of it but when it was time to move there was so much rodent feces everywhere. I won’t return back because of the rodent issue.
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March 2024 by babi bunni
really respectful and great service. even understood i wasnt able to cash my check day of move in due to presidents day and gave me a free lock- i'd feel bad not paying for it tho so i am coming in tm to fix that, but how nice of them :))
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March 2024 by Kevin Stefanescu
Pros: long accessible hours, easy to access unit, push carts on site, fairly secure locationCons: Rat Droppings ALL over our stuff upon move out. They will raise your rent a few months after you move in due to "market conditions". We moved out near the beginning of a month and apparently they won't prorate refund you for the rest of the month - you can bet they'd prorate your rent if you moved IN middle of the month though. That seems a bit unfair after I paid $204/month on time via autopay for nearly 2 years. Office was not willing to work with me on this at all.
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March 2024 by Jennette Arthur
Teresa is so helpful knowledgeable and timely. Please thank her for keeping my storage safe by checking locks daily. She is awesome.
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January 2024 by Love Taylor
It was quick and easy to a storage unit! I spoke to someone on the phone and when we were done, all I had to do was sign electronically and the passcode, lock, and keys were in the unit. Simple and fast.
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January 2024 by Pong Lor
I thought I wrote a review already for this but since I cannot find my previous and looking into another storage unit I wanted to share my experience with this storage facility. September 26th 2022, I arrived to my storage unit with my lock missing and numerous items missing from my storage. Attached are the pictures of before and after I lost thousands of dollars worth of stuff and most importantly all my military items that cannot be replaced. I noticed multiple other units next to me were also open and missing their locks (Also in the attachments). I notified the storage unit and law enforcement about the issue. The management only gave me the option with another lock and cancelling my subscription with them. My rent insurance covered only a small portion of the burglary and it was my fault for believing that this was a trustworthy area. It is now Jan 2024 and still no answer from this storage facility and law enforcement. Hopefully the other units next and near me did not have to lose as much as I did. Overall, I do not recommend this storage facility.NOTED: Called the Facility today Jan 23, 2024. After messaging the reply from "Response from the owner," they assisted me with no new update. If you decide to get your stuff stolen make sure that you are insured through the renter's insurance or they will not provide you with any further details and you're SOL. Thanks for reopening old wounds.
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January 2024 by Drago J
Great prices, nice & clean, friendly staff, great service! Highly recommend ??????
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December 2023 by Angineh Keshishian
This is an awsome extrastorage location. The staff are very nice and helpful.
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December 2023 by Manpreet Singh
Actually I been just lately wondering guys. Why would you even need all those solar panels for and what type of equipment you guys even have in there? Like what would be the need for that closed indoors storage units? Are they temperature controlled? Not paying attention to the right things huh? So you could store whatever in those units?
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December 2023 by Happy Lucky
I came to rent a storage today , around 5:45 . The workers are rude, sound rushing, don’t want to answer my questions and she mentioned she’s closing up. Hell rude! Not feel comfortable to do any business with them
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October 2023 by Neil Ramos
Theresa was amazing with helping me on any problems I had. Best storage company in the area.
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October 2023 by carlos presidente
I highly recommend them, have not had any problems at the facility. Almost a year. Very clean and secure. Kiosk is great, for after hours. They are there when you need them. Thanks Extra Space Storage
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October 2023 by Kaije Dunsmuir
Amazing location! Walked into the office in search of a large unit and was greeted by 3 staff members, Sade, Kevin and Theresa. All were very helpful and provided me with various options in sizes and what the location offered although very impressed with access hours and VERY professional customer service; I chose another location nearest to my home office. Thank you to the 3 employees for a GREAT experience!
