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February 2024 by Esther Bautista
The customer service Zaki gave us was excellent.Rooms: Very clean.
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February 2024 by Sumair Syed
Very good hotel &
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February 2024 by Kendall Joy
Stayed in early October and my partner found a bed bug in our room and took a picture. The front desk moved our rooms and said someone would be in contact with us later. Nobody ever reached out so my partner contacted them around week later and I think they offered to reimburse us in hotel credits and that they did a search and didn't find anything else. While a full refund would've been nice, I thought this was resolved. I asked my partner recently and found out they never got the credit or any more communication. Luckily didn't end up with a bed bug incident at home since we separated everything for a few weeks and followed all the steps to avoid an infestation but am still disappointed. I didn't post this until now because I thought this was resolved. Scary and yuck.
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February 2024 by Christina Byrne
Always a pleasure to stay with Marriott. Had to remind the lady at the desk of my Bonvoy status, never have been upgraded at this hotel. Never even offered to upgrade me. And i dont stay during peak times.
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December 2023 by KATRINA
Maybe it could be good when it’s not under construction. But right now there’s very few good things to say about this place.The lobby is covered in plastic and dust and the breakfast area is right next to construction zone. They no longer offer coffee and tea all day in the lobby. The elevator (only one) has got to be the slowest so don’t be in a hurry. And the “gym” they offer should really be called a cardio room. It’s a small room with three cardio machines and one cable machine, no weights or dumbbells. And really no space to do any floor exercises. The room should be updates at least all the doors . They’re loud creaky heavy and don’t stay open but take forever to shut. Good thing is the room is spacious, has a fridge and microwave and not a lot of excess furniture. However the rooms aren’t protected from the noise. There are sign that say is quite time from 10pm-9am but the staff doesn’t follow the rule. They cleaning staff is up rolling their carts down the hall, yelling into their phones at 8am.My advice go up the road to the other hotels offered in Elk Grove.
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November 2023 by albert maganda
Great
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November 2023 by Javier M.F.
Nice place, friendly staff. Yummy breakfast.
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October 2023 by Waldito
Really enjoyed my stay at this Fairfield. The staff was very polite and one of them even provided some advice on local things to do and the hours of service for some places. This hotel shares a parking lot with a Texas roadhouse is seconds away from a Dutch Brothers coffe, Cinnabon and minutes drive away from costco, Target and winco. Really great place centrally located for you oit of town stay
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October 2023 by Nate Ulsh
Came to stay a night with a couple other people. Greeted by amicable staff and was able to check in early with room access. Room was ample, we requested a roll in bed and was delivered (thank you!). Pool, weights available. Continental breakfast available. Plenty of parking in the lot. Great place within driving distance to adjacent cities.
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October 2023 by cristina currie
Friendly and very accommodating staff. Room was quite basic, rough and scratchy towels. On site parking and walking distance to restaurants and fast food chains.
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August 2023 by Monica A.
My family and I had to stay here for a week due to a repair going on in my apartment. What I most appreciated was how friendly all the staff was, from the front desk, to the kitchen staff, to housekeeping. The room and bathroom were clean. All staff was attentive and responsive the few times I needed something. Breakfast was okay, it could be better. Convenient location with lots of surrounding stores and restaurants. Some people may be concerned about the homeless nearby, but it didn't bother us. I never saw them close to or on the property. Overall, I was satisfied with our stay but there's definitely room for small improvements. I'd give it 3.5 stars.
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August 2023 by Nas Sol
A nice property which is close by to some restaurants. Very comfortable beds and friendly staff.
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July 2023 by Steve Presley
Got my truck broken into while it was parked there my van was in sight of the front door the people had time to break the window, pop the hood, and disconnect the battery and no one noticed no help from staff really and only police help you get is a website to log the incident for your insurance. Luckily I did not have valuables in the van but just bewareSafety: Park right next to the building if you stay but beware
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June 2023 by Billy D.
Nice friendly staff, location has Texas Roadhouse next door. 2 -3 gas stations in walking distance.
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June 2023 by christal roberts
The location is terrible! Low life area of Elk Grove! Hard to get to and very dirty grounds! The room was adequate but the deadbolt lock wouldn’t work as it should with the door closed! Only when the door was open was U able to get the deadbolt lock to work, and then couldn’t get it to slide back into the door when I checked out!
