Ferrellgas is a reliable propane provider serving Elk Grove, California, and nearby areas. The company offers residential, commercial, and agricultural propane services, including home heating. Customers can count on dependable propane delivery, tank installation, and convenient auto-fill programs. The location is open during business hours for account support, service questions, and propane-related needs, with an on-site dock for refilling grill tanks and small cylinders. Backed by years of experience and a nationwide supply, Ferrellgas emphasizes safe and reliable local propane delivery. Customers generally praise the friendly, courteous, and knowledgeable staff and the reliable delivery service. Many appreciate the professional attitude of drivers and office employees, as well as the company's willingness to upgrade tanks and provide helpful suggestions. The price per gallon is often viewed positively, making Ferrellgas an outstanding choice for propane needs. However, some customers express frustrations. One reviewer mentioned that their community is charged a minimum of $20 a month, which they feel is unfair given their low usage, especially as retirees. Others noted inconveniences, such as a lack of credit or apology when service was disrupted due to a defective regulator, or delays in delivery during busy times. Despite these issues, customers who experienced emergency deliveries praised the quick, polite, and helpful service during critical moments. Overall, Ferrellgas is seen as a trustworthy company that combines good customer service, reliable delivery, and competitive pricing, making it a popular choice for propane needs in the area.
