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November 2023 by Steve Scott
I’ve had my personal property stored here for 11 years, but it looks like I’m finally going to be clearing out my space soon. So I wanted to leave a review for anyone considering using this facility in Elk Grove. I highly recommend Harbour Point Self Storage. It’s easy access and because it’s outside storage easy to move things in or out. I’ve been dealing with Michelle the whole time I’ve been here and she’s now the property manager. She is very friendly, and very professional. She’s easy to work with unlike a lot of storage facilities where the employees don’t seem to care. She makes sure the property is well maintained, the office is clean as are the restrooms. She’s the kind of employee every owner should have working for them… she’s always got a smile for you and is upbeat and positive…Steve
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November 2023 by jason carda
The customer service was excellent. Michelle ,the facility manager was very kind , helpful and put my worries to rest . She is truly an asset to this industry . Thanks Michelle !
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November 2023 by Jarita
Michelle is fabulous! She is always friendly and professional in providing the best quality of service and helping with all aspects and needs!
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October 2023 by Kay Suleiman
Michelle is the most kindest person in world. She has saved my life more than once. Please never us
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October 2023 by Eliana
Michelle is awesome she’s always there to help , been here for 9 years she’s truly the best.
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August 2023 by Mike M.
This place is a little bit pricey but the customer service definitely makes up for it. Michelle is very easy to deal with and is always willing to help out and answer any questions I might have.
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August 2023 by Lisa M.
I came by to check pricing and availability. Michelle was wonderful. She was friendly, professional, and so knowledgeable. I highly recommend Harbour Point Self Storage
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June 2023 by C.A. FREE
LOVE THIS PLACE! The units are clean and well taken care of. The office staff is VERY helpful and it's in a very nice location.
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May 2023 by Ashley Q.
I would 100% agree with all the comments about Michelle working there. I love her and she is so sweet every time I have came in. She has excellent customer service skills, and this company is honestly very lucky to have her. Recently I upgraded from a 10x10 to a 10x15, and she was very easy to work with in helping me switch units too.My less than perfect review is due to things probably outside of what I can maybe expect from this facility. Originally I got the unit as a business asset, but do not like how the hours open are only until 9pm every night.After 9pm the gates lock, and if you are inside your car will be locked inside (there is a gate door you could walk out). Because of this, I am eventually going to be looking to change to a different 24/7 storage facility for our business. Mainly because it is too hot to go out during the day, and evenings work better when it cools down to come by. I have also noticed since I moved to the 10x15 unit, that the lights do not work on that entire building. I thought it was the bulbs just around my unit burned out, but the other night I noticed it's the entire building (E section-see pics attached).After about 7pm it cools down, so that's when I would swing by, but it's too dark to see anything when you are there with no lights outside (or inside for that matter-of each unit).Maybe the company can replace the bulbs?
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March 2023 by Garry
Michelle is awesome.
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February 2023 by Maria M.
Friendly and helpful staff. Good location. Clean facilities.
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February 2023 by Ted Martinez
The manager Michelle was very professional and knowledgeable. She made renting a storage unit effortless. Great customer service from Michelle . I will definitely recommend this storage facility to anyone looking for the best storage in elk grove . A++
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January 2023 by Melody M.
Michelle gave us exceptional service to expedite providing us a storage unit when we had to move during the holidays. We were so grateful that it was the size we needed at an affordable price. When we knew when our move would be completed and we no longer needed our storage unit, Michelle was very helpful to close our account timely for which we were very grateful.This was our second time renting a storage unit here and I will always go to Michelle for our storage unit needs in the future. I highly recommend Michelle and Harbour Point Self Storage for all your storage unit needs!
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January 2023 by ying s.
Michelle and Azziz are awesome people. Kind and caring and goes the extra mile for me. I've only been a customer 3 days and was there every one of those days. I know if ever I have an issue, I can trust that they'll help me take care of it. Great staff!
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April 2022 by Semper Fi Services LLC
Michelle is so amazing! She thoroughly explained everything to my husband and I when we were looking for a storage and was so patient with us, as we were trying to figure out which storage unit size was best for our needs. I highly recommend renting from this very beautiful and clean storage facility.-Kionna Howard
