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February 2024 by Carmelita Alig
Jim Trenner made the car buying experience delightful! He made me feel welcomed and took the time to find out what I wanted. He highlighted features of the car I was interested in according to my needs and interests. The transaction went smoothly and the overall experience backed the value of Infiniti.
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February 2024 by Debi Caserza
I drive from an extended place due to the excellent customer service and care of my car. The only thing I’m concerned about is the high price of maintenance and especially labor, and if I can get it substantially cheaper elsewhere this would cause me to not come here. Other than that, excellent dealership to go to.
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February 2024 by LaSonya Usher
LoVe this place, when maintenance is due on my Infinity I only come here. Buddy is one of the best and I appreciate his concern for my safety, which keeps my vehicle running like New????
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February 2024 by Kayla Erickson
Jim, Yassin, and David were absolutely amazing to work with. I highly recommend Infiniti of Elk Grove and because of the three of them I will be back and send all my friends and family that way.
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February 2024 by Hameed Almayali
Wonderful Service thank you so much. The process is very easy for me. No surprises no hiding fees. I will recommend to everyone to buy a car from these kind people. Thanks a lot. Thanks a lot thanks a lot. I am so happy. I cannot wait to to receive my car. I want to thank Jim trenner wonderful article I never see him in person, Or met him look like he love what he’s doing he been sending me video message email picture everything about it the car I bought from him so please please take care of Jim Hameed, Almayali From Salt Lake City Utah I bought car from Jim trenner I will recommend you to everyone in California or in Salt Lake City Utah to buy a car from Jim Believe me, the words That’s not enough I like his way how he follow up with customer. Thanks again.
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February 2024 by Toni Carpenter
Thank you to all the help and support I received at Infiniti!
They helped to make my purchase a stress free experience!
Wonderful group of people.
So if you’re looking to get your next vehicle, please check out Infiniti of Elk Grove! You won’t be disappointed!
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February 2024 by kathleen eddy
Another wonderful experience at Infiniti. Everyone worked very hard to get me the deal I needed and I ended up with a great car. Thanks Lee!
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February 2024 by Navdeep Dosanjh
Lee is amazing. He is the best. Very polite, respectful, and informative. Listens and is knowledgeable not too aggressive. Lee tried hard to make us happy with the vehicle we wanted and the price we wanted but I can not say that about his colleague at Roseville (Jae) who is a liar. Roseville Jae refused to transfer a car that would have been sold. 4 days later that car is sitting there on the lot. I drove 90 minutes to avoid Jae. Elk Grove > Roseville
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January 2024 by angie4602
My sales rep, Lee, was professional, knowledgeable and friendly. His customer service was exceptional and no pressure. I highly recommend Lee and this dealership!
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January 2024 by Dhaval Shah
We were greeted quickly and had the white glove service during our entire time there. Jim and Dave made the car buying experience super easy. Both were honest and easy going; which we appreciate! Go and see what they have, you might find something you like and have the same awesome interactions as we did! Thanks Jim and Dave!!
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January 2024 by Shana Moore
Quick and professional service
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January 2024 by Sandy Garcia
I can honestly say it was worth traveling an hour and a half to get my car serviced at Infinity Of Elk Grove where I purchased my vehicle. The service at my local Nissan dealer in Concord was a joke tried to tell me that #Warranty items were not covered or there was no fix, tried calling the Pleasanton dealer and they never even answered their phones. From the time I purchased my vehicle, the sales and Finance staff were professional and courteous, called me back, and did exactly what they said they would do. My experience with service has been exactly the same. I highly recommend them if you’re in the market to purchase an infinity even if you need to have your infinity serviced it is worth the drive! Buddy is great And follows up and return calls. Seems so basic, but it is not the norm for the other local Infiniti dealerships near me from my experience! Thanks Buddy!
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January 2024 by Lyvette Jones
My experience with Lee was amazing. He is knowledgeable about the car sales process. His customer service was beyond what I have ever experienced with purchasing a car. He even took time out to place a bow on my new car - that melted my heart. Hat’s off to Lee.
The entire staff was exceptional, kind and friendly.
I would definitely recommend Elk Grove Infiniti to purchase your next vehicle.
Sincerely a satisfied customer
Lyvette
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December 2023 by Kyle Barr
They treated us like family! 5 star service.
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December 2023 by Keith Josh
Great customer service
