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January 2024 by Crystal R. R. H.
Jiffy Lube was very friendly and definitely looked out for me in terms of what my car needed and what they recommended. I do wish. However they would’ve asked me if I had any coupons before ringing me up because I did have 25% off.
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January 2024 by Anna Valley
Everyone was great and very friendly. Nevyn was very knowledgeable and I appreciated his assistance when my filters.
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January 2024 by Merriam Yunus
I use Jiffy Lube every time because of the amazing customer service. Amazing service and super knowledgeable
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January 2024 by Kim
I received excellent customer service by the manager & workers. Record time for an oil change was 15 mins.
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January 2024 by Karen Melnyk
The service was fast and efficient! I was in and out in less than a hour. Staff were friendly and knowledgeable. I would definitely recommend Jiffy Lube.
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January 2024 by Danny Gutierrez
Always friendly with awsome attitudes.. and availability.. all 3 is the reason I continue to go back.. thanks again
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January 2024 by NAI BIBLE
Jonas & all the techs there were great! 5 star service!
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January 2024 by Chris P.
Waited 10 minutes to be greeted. They told me to move to another bay and then they took other customers first who arrived after me. Terrible service.
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January 2024 by Sheldon Sanada
Excellent communication with each person I spoke with.
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December 2023 by NANCY A
I went in today around lunch time and experienced good, and timely service.
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December 2023 by Tricia Fox
As a woman it can be a scary experience taking your car in to be serviced. The fear is that the mechanic will knowingly overcharge you for services that you do not need. When I take my car to Jiffy Lube,Klagge Court in Elk Grove I never have this concern. They have always been honest and service my car quickly for a reasonable price. They also refer me to a reputable service center that is also affordable if my car needs additional services that Jiffy Lube does not provide. I appreciate their honesty, their prices, and their ability to get the job done.
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December 2023 by Alison Mott
I had my Subaru serviced this morning. It took about 10min before anyone came out to me. I was asked to move to another bay waiting line and waited some more.They did not fill the washer fluid.They did not check the engine filter.They did not tell me that the coolant was low and needed attention. As I was told “the system always says that no matter how low the coolant is. We would have told you if it needed to be filled.” The level of that coolant was at the Low line. The tube that goes into the coolant reservoir was pulled out.Sloppy service. Poor service. Did not complete the service I paid for.
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November 2023 by shane h
Worker seem tired out, a bit of attitude,no big deal. Came here regularly for oil change, only this time they didn't give me any top off service like they claim on the invoice.
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October 2023 by keith y.
Tried to air up my tires at this location and was denied by Jonas because I wasnt a customer and said all jiffylube location does the same. But I called Sheldons location to see if they air up tires for noncustomers, and manager Loc said yes. I personally worked for sheldons location not even to long ago and helped anyone who needed their tires aired up, but I of course took down their information, like name, phone#, address etc... Seems like Klagge court still holds their value LOL
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October 2023 by Sandi T
They did a good job with my oil change. I’d say going early on a Saturday is a mistake. That’s the same idea we all have and then by 10-11am the rush dies down. I was there for about 90-100 minutes. See their online coupon for synthetic oil change.
