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October 2023 by Demetrius Smith
Great customer service n clean unit
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October 2023 by Mike ortiz
The Manager lady started to yell at me for no reason at all . I was just there walking nearby and she thought I was there to rob the place which made me confused. She told me she was the manager and just started to talk down on me. Crazy lady manager.
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September 2023 by Gerald T.
Manager Lady is really rude and would yell at people for no reason. recommend everyone to no go to this disaster of a place.
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July 2023 by Debs' J.
I LOVE Laguna storage. OMG, the customer service is beyond stellar. I went in there on a hot moving day in Elk Grove and was met by Noelle at the desk. She was friendly, knowledgeable and SO helpful with everything. Moving is a major pain (who likes it anyway?!) and Noelle quickly got me to the right size unit and walked me over to the unit and I signed the paperwork lickety- split. Sue and Jerry were equally helpful and pleasant as my time for a storage unit was finished and had my paperwork and checked my unit in about 5 mins...such service! I live across Laguna Blvd in my new apt. and will tell everyone about the crew, clean units and excellent service LSS gave me. Bravo guys! Thank you, Thank you!
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March 2023 by Cali West
This by far is one of the cleanest facilities I've ever rented from. I recently moved down from LA and needed storage until my house was done and came to this place and Noel got me in and she is so sweet. Thank you Noel!
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March 2023 by Sarrah Gaines
Had problems since the start been forced to pay for extra stuff and lied to won't work with you just doesn't care at all. I don't understand how they have customers
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January 2023 by C J.
Sue and her staff were the best!! We were moving from San Diego and from day one, they were all caring and attentive to my needs!! I highly recommend LSS for your storage needs!! Prices are very competitive as well!! Kudos to Laguna Self Storage!! Thank you for being such awesome people!!
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October 2022 by Marilyn Ranson
My first experience using storage. Five stars for a clean secure facility with easy access and friendly staff.
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May 2022 by Tony D.
Close by our house. Made a request for a unit during a time when the facility was full. Subsequent follow up was excellent. Sue, Jerry (I think his name is) and Noel are great. Excellent follow through. Excellent service at a time when we needed to switch to a larger unit. Transparency of the conditions and terms was explained in detail. Very satisfied!
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April 2022 by unused email
oh i cannot wait to share my story. i’m taking them to court.
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February 2022 by Shane T.
do not do business with this storage facility!! they are a rip off and beyond over priced. their pricing should be concidered criminal theft. again, find a differnt facilty to do you storage.
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February 2022 by Ken M.
Great place. The office team is awesome, place is clean and I feel my property (RV) is safe.
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July 2021 by Sonu S.
VERY DISSAPOINTED-I spoke with the assistant Manager Chris the day before letting him know I needed a storage unit as soon as possible. Chris assured me they had the unit available and the cost would be prorated for the current month, and the second month would be 50% off. I went in the next morning and was informed by the managers Sue and Jay that I could not get the second month for 50% unless I was renting out the unit for at least 6 months. Sue informed they only had 1 unit left and could not offer that rate.
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May 2021 by Joseph Romo
THIS PLACE IS IN A SAFE NEIGHBORHOOD.IT IS KEPT IN TOP SHAPE.VERY CLEAN, AND ORDERLY.
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March 2021 by Michael Baugh
Peaceful, secure, and affordable. Did I say secure? Great place for your goodies to be stored
