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February 2024 by Philip Flores
My 1st time at Les Shwab and I’m really happy with their honesty and customer service. I went there for a 4 wheel alignment and a replacement for front sway bar end links. LU told me that I don’t need an alignment as the Mercedes of Sacramento is telling me that requires one.
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February 2024 by orion porter
Stop by today because my brakes were making a noise and I wanted to check on it. Chad at this location was very helpful and knowledgeable about my situation. They got me in and out quickly great customer service I will be back when I need service done
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February 2024 by Nizar Idriss
Very nice place, helpful staff
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February 2024 by Nancy Gonzalez
Always good knowledgeable staff and quality tires.
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February 2024 by Monjama
Customer service was on great at Les Schwab upon arrival.I did not make an appointment and just drove there with a check brake light on. They still took my car in, even though they prefer you make an appointment.To give credit where it’s due my brother in-law has fixed the brakes from his home and did a great job. Les Schwab team did some finishing touches and check out other safety issues and found none at this time. Now the car runs smoothly. Thank you. Be Blessed.
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January 2024 by Dom
Jacob, the tire tech was very friendly, fast an efficient. The atmosphere was pleasant and he gave excellent customer service which is lacking in today’s market.
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January 2024 by Artie T
Did a Lyft inspection today and was impressed by how fast they got it done. They also have forms which the jiffy lube next door doesn’t. Would recommend them to anyone doing ride share for inspections.
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December 2023 by Alexander Kabbaj
The team here got me in last minute before closing to remove a screw and repair my tire leak all free of charge. Staff was friendly and the repair was performed quickly.
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December 2023 by MJ
Les Schwab always does a great job. They did an alignment on my old truck, recommended I come back in a couple of weeks for a free recheck, they tightened everything up and test drove it, made more adjustments, another test drive, it drives great now! They did a sweet job. ?
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December 2023 by Mark Moore
I took my grandmothers 2016 Buick here for new front tires, hers had a big chunk missing out of the sidewalk front driver side. Anyways the ones they set her up with (Laufenn Fit AS) are great. I drive her car a lot and I notice I don’t have to understeer on turns anymore. It’s way more responsive and comfortable and in years of getting tire changes I don’t think I’ve ever noticed like these. I googled them and read reviews after the change and am really happy these are what she has now. I got her some really good windshield wipers too so now her car is set.Price was fair I’d say for the warranty, quality and fact a Les Schwab is everywhere in the US. This location was cool, there was ~5 of us all there for an early morning 9am apt and we were all out within an hour. I think mine took longest but I was the last in. I didn’t mind, tires aren’t something you do every day and I wanted them to do them right however long that took. They had plenty of tables and chairs to sit at and I did just that. Would absolutely recommend for family cars. For myself i usually find what’s cheapest with good reviews and save a little since I’m the only one driving it anyways.
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December 2023 by Tina
Awesome customer service. All the staff I encountered were very approachable and courteous. Very positive environment. I trust them with my car and not selling me any service I don't need.
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November 2023 by Fern Dahlstrom
I just took my 2017 BMW to Les Schwab for new struts (after a large pot hole did one of the struts in), and an alignment. I was able to get an appointment quickly and they were also able to secure the parts needed quickly. Thank you, Lou!I was extremely impressed with the knowledge and professionalism of everyone I dealt with. Pricing for OEM parts was very reasonable and more than 50% less than the dealer would have charged me.Highly recommend this shop.
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October 2023 by Marcellus Wakefield
Need some tires in a pinch they got me in and out without a prior appointment. Five stars
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September 2023 by Karen BENEDICT
I was told that it would be a long wait, but that they could put air in my recently purchased tires. So, Josh came out and checked all of my tires and reset my warning light. It didn't take long and shouldn't have required me to wait hours just to be looked at. So thank you, Josh! You are awesome!
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September 2023 by Scott Nelson
Paid a lot of money for good tires but they never have time to rotate them. I had an appointment at 2pm because they said that’s the best way and I was early and they were 2 hours behind. I’ve stopped in 7 times over the past 2 weeks and they are always too busy. So if my tires go bad cause they can’t rotate them they will blame me of course. I will never buy at les Schwab again I will stick to americas tire or Elk Grove tire. Way better service.
