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October 2022 by Laberta S.
I was told I don't owe anything and was told I would be receiving a refund. Well they obviously are using the wrong software or hiring people that have no knowledge of taxes. Not only did I owe, but when I called them to say I only received $17.00 TCP. Chan called to tell me on Monday 10/17/22, that I would receive 460.00 from IRS. I called the IRS and they said they took it for taxes not paid in 2019. Why couldn't they see that?! Never again will I go to Liberty Tax.
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October 2022 by Julie W.
Terrible!! Mistakes that cost me $1,700. Zero accountability. Unanswered emails, full mail boxes, closed when they say they are open. Extremely unprofessional and in my opinion (after being dumb enough to hire them for multiple years), incompetent. You get what you pay for. They are inexpensive for a reason but you may just pay a much bigger price later. BEWARE! Never again!!
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May 2022 by Karina Rodriguez
I have been coming to see Christal and Christine at Liberty Tax for the last three years. They are amazing! Every year they make sure I get the most out of my tax refund. They are very knowledgeable, professional and caring. I am very thankful for them.
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May 2022 by Shyal Singh
This is the only place I go to get my tax prepared, they are professional, intelligent and well informed. They are flexible in obtaining tax documents through the online portal which takes the hassle out of scheduling a time. I highly recommend this establishment!
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April 2022 by Abrar Malik
We have been coming here since 2019. We are always pleased with Christine. She is very helpful, friendly and always answers all of our questions! Prices are very reasonable! This is also a family run business and they are all very nice and accommodating! They take good care of you! Highly recommend!
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April 2022 by john polli
Christal Singh was outstanding. I am so thankful I found her at Liberty and will continue to use her and recommend her to all my friends. She was polite, patient, and so professional. Again, I am so thankful she did my taxes!!
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April 2022 by Diane Bradley
I submitted my tax forms thru the liberty online service, it is a secure site. My taxes were done remotely by the professional at the Elk Grove Liberty office. Chan runs a well-oiled office with a great team
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February 2022 by Isabel Maldonado
I have been going to H&R Block for years but after going with my partner and seeing how professional and attentive Chan with doing his taxes, I had to go with him this year to do my taxes. He ensured I received the max on my tax return and did it all in a timely manner! If you want your taxes done the right way you have to see Chan at Liberty Tax I promise you will not be disappointed!!
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February 2022 by Pamela
Mr. Chan is always patient, thorough and professional. He has helped me tremendously in the past and I will continue to see him for all of my income tax needs.
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September 2021 by K. Singh
I have been having my Taxes done for more than five years. Always accommodates and works around my schedules. Very reliable, friendly staff and management, and gets my Taxes done in time. Kudos!Thanks for Responsive services.
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July 2021 by Tony Lei
This place has outstanding customer service. They really focus on taking care of their clients. I had a situation with several complicated questions which prompted them to perform some research to get the correct answers. When they returned with their findings, I was provided with detailed explanations to all of my questions that helped me understand what was the best solution. I definitely recommend this this Liberty Tax location.
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June 2021 by Ida Russell
For 54 years of marriage, my husband and I have always filed joint tax returns. Since he is an attorney and a college professor, he has always used a certified public accountant and filed the long form. In 2018, he became ill. I was petrified at having to do the taxes myself. A friend recommended the Liberty Tax Office at Bruceville and Whitelock. I made an appointment and went there.I was impressed with the excellent customer service I received. The staff was very friendly and accommodating. They took the time to listen to me and answered all of my questions. They prepared our tax return and filed our taxes electronically. Everything went well. We received the exact amount from the state and federal government that they said we would receive. I have continued to use this tax service for the last three years. I have also been able to call and talk to the office prior to making decisions that may have unforeseen tax consequences. They have eagerly answered my questions and told me what would be the pros and cons of such a decision. I am very happy with the services that I have received from this tax service and would highly recommend this tax office to others.Ida
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June 2021 by Napoleon Paclibar
I’m been with Liberty tax for a number of years and have not had any problem. Their service is exceptional and staffs are professional. I always recommend their services to all my friends. You’re doing a great job!!! Bruceville lLiberty tax team in Sacramento CA.
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May 2021 by teryn Smothers
Love this place!
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May 2021 by RavSingh Rajput````
I have been getting my tax done at this location for the last 3 yrs and had the greatest experience ever since. Not only they are honest, detailed, and specific but they are very friendly and welcoming. I recommend anyone who would like to get their "income tax return" done at this location.. The price is very reasonable and the accommodation is adequate. I believe they manage another store not far from here, and they are both awesome... Definitely 5 stars ⭐⭐⭐⭐⭐ ?
