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November 2023 by Judy Andrews
Raj was so easy to work with. He was very professional, responded quickly to our initial email inquiry, did a great job explaining the features of the truck, and he made the purchase a positive experience.
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November 2023 by Denise G.
The dreaded "service engine" light came on. Reluctantly, I took my precious Chevy Volt to Maita Chevrolet. Not only were they able to get my baby completely taken care of, but Cruz made the experience enjoyable! She was delightful to talk to, and went above and beyond to make sure my repairs were covered by my warranty. By the end of the experience, I was almost sad that it was all over. I will be going back to get my oil changes there from here on out. Thank you, Cruz!
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October 2023 by aundrea leubner
We had a fantastic buying experience with JP. The process was one of the best auto experiences we have had. We highly recommend Maita Chevrolet and look forward to working with them in the future.
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October 2023 by Richard Nelson
Have had a great experience, from when Vanay helped and sold me my Corvette, and Eric very helpful with paperwork, Alfredo great job getting me and my needs into service. Tom mechanic very helpful explaining things to me and making my Vette look a lot better. A-1 Thanks
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October 2023 by Joshua Thaller
JP responded quickly to my online request for information. He was also prompt with any questions I had via text. Upon arrival JP greeted my wife and I and took us directly to our new truck. Every one we met was friendly and low pressure, they gave the facts about the truck and the price and didn't screw around. Made the process easy.
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October 2023 by Pauline H.
We went and traded in our Chevy avalanche for a newer Chevy, we were treated like royalty while we were there. We told them we wanted to finance through the golden 1 various times we still went back on Sunday to remind them to send the paper work through golden1. They did exactly what they wanted and put it through GM who had a higher rate! I was told Monday not to worry and didn't have to call back they would take care or everything!! We are so furious now the truck has been paid by GM. I will be contacting a Regional Manager. do not go to this dealer!!!
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October 2023 by Courtney Sennett
These 5 stars is only for Brianna and the person who worked on my car. If it wasn’t for Brianna this whole experience would have been horrible! Your managers and other females in the office need to take some classes on customer service.I would never recommend this dealership to anyone.
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October 2023 by Stephanie Diffenderfer
Brayan and the team helped me when I didn’t think it was possible to get into a good car and I couldn’t be happier. Made it super easy and truly helped me out. Best experience I’ve had.
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October 2023 by Raven McLemore
A few years ago I brought a car when Donte was a sales man he always kept in contact had great customer service A1 service! So because of his service here it is I came back to get another car for me and my wife Sevy was the sales man and him and Donte went above and beyond to make it possible to get the car my wife and I really wanted I had expectations to to do a trade in and changed my mind at the last minute. I was at work and next thing you know they told me and my wife on the second day they said pick up your car. I love the Customer service and how they went above and beyond to make it happen. Best place I have ever done business with when it comes to purchasing cars. Also Donte is not even a sales man anymore but he went above and beyond and I appreciate all the people that made it happen. Sevy emailed me to check on how it was going with the car send me you tube videos to help me out. All I have to say is go to Maita Chevy and purchase that car from SEVY!!??? Also shout out to Guillermo man behind the scenes but he deserves credit as well they all did great! I'm a private person but get the RIms they go hard.
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October 2023 by Bryan C.
My wife and I went to Miata to look at a pre-owned Subaru Ascent on Oct 7, 2023. We were greeted by sales rep named Demonte (Day-mon-tay), who was exceptionally helpful and pleasant to interact with. We have nothing but applause for that young man. He was great. That's where the pleasantries end, though After we test drove the car, my wife and I decided to consider it further overnight since this particular vehicle's options were not our top picks, but a strong second. We returned to Maita on 10/8 in the morning to discuss buying the car we drove the day prior under the condition that we wanted to have our preferred auto shop do a pre-purchase inspection on the vehicle in Modesto. The finance person informed whose name escapes me, told us that our request could not be met. We could be allowed to take the vehicle to a local facility chaperoned by our sales rep for a pre-purchase inspection. We informed them that the folks at VW and Subaru around the corner were more than happy to make arrangements for us to have our Modesto shop look at a pre-owned vehicle for us. Moreover, the Subaru we bought prior came from a lot in Sacramento, where they allowed us to take the pre-owned car to Modesto for an inspection. Sacramento to Modesto is further than Elk Grove to Modesto, for the record. And you know what? We bought that car.Today, 10/10, Demonte called to see if I we were still interested in buying the Subaru we came to see. I had zero hesitation telling him that because of his boss's rigid stance we bought our car else where. I told him "because your boss sucks and wouldn't allow us to have our shop examine the car, Maita lost the sale." Furthermore, we bought a car on 10/9 from another facility and I wouldn't so much as buy a wiper blade from Maita. Hey Maita, it's pretty comical that your neighboring car sellers (VW and Subaru) around the corner would allow a potential customer to have a used car they were interested in, examined by their favorite mechanic in a different city, and you won't. The joke's on you, because you lost the sale. You guys suck and we will NEVER buy anything from your facility.
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September 2023 by kathy cline
I have known Alfredo Sandoval for many years. I could not believe he still remembered me. He is a fantastic employee. He is very kind, knowledgeable and trustworthy. My car was done is a short time.
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September 2023 by Sip Johnson
Overpriced compared to other dealers. This is fine and that's why we shop around and haggle (it's a normal part of buying things sometimes, caveat emptor, etc). Their automated emails are too spammy though and those who answer them don't really read or understand sometimes (or pretend not to). It's like taking to a spam bot trying to make a deal with these guys. Shop around .. much better dealers out there.
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September 2023 by Donica Stiles
We had a great car buying experience! Low pressure every step of the way. We ordered our car online, and Elisa helped us every step of the way from placing our order to holding the vehicle for us when it came in while we were on vacation, to walking us through all the perks our vehicle offered!
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September 2023 by B S
My Service Agent Cruz is the model to base customer satisfaction on. Cruz was kind, professional and courteous. Constantly gave me updates so I never had to worry or be concerned. Communication is key in everything! Thank you Cruz!
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August 2023 by Clyde J.
I had a transmission issue with my 2010 Chevy Malibu. Cruz was my service representative and was a true pleasure to work with, she kept me informed on the process along the way and called me back quickly if I left a message. I would definitely take my car back if I had to.
