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November 2023 by Kory Arnold
I had never used pickup wash ‘n fold but spoke directly with the owner to answer all my questions. She was incredibly helpful and informative. Then my pickup went very smoothly and drop off as well. Pricing was also very reasonable. I’ll definitely be using them again in the future. My only bit of constructive criticism would be an option for shorter turnaround time. Thanks!Service: Laundry wash & fold
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September 2023 by Jim Coupe
Great new business model for dry cleaning. I never have to leave my house. I leave the bag on the porch for pick up and they return my cloths a few days later by hanging them on my front door. This is all communicated through Text messaging.Services: Delivery
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September 2023 by Matt Dias
Martinizing is a wonderful addition to my life. Pick and delivery is always timely and so helpful. The owners are a local family and amazing people. I strongly recommend using Martizing Dry Cleaners.Services: Laundry wash & fold
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August 2023 by Julie Pagnini
I love this Lodi location… I have had 6 pairs of pants hemmed in the last several months and whoever the seamstress is does an excellent job
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June 2023 by christine canty
I dropped off a wedding dress in Feb and did not get it back until yesterday (June). Poor customer service.Service: Special care fabric cleaning
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June 2023 by Amir Baig
Horrible experience with the pickup and delivery service. I couldn't re-log on to the app. Called EG location a couple of times but no one responded. I was in touch with Julie at the Lodi location. My suit came in a few days after pickup but my shirt came in the day of my event. I really like the concept of pickup and delivery because I live in south Elk Grove and EG location is too far me (23 mins. each way). Please work on the app and communication.
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May 2023 by Jennifer Tucker
The team here is excellent! We use the delivery service regularly and our items always look great. We recently had a very big occasion and they went out of their way to make sure everything was taken care of in time! We appreciate them so much!Services: Delivery
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May 2023 by Bill Kennedy
The beauty of this business is that it does excellent work cleaning and caring for your clothes but also picks up and delivers to your home. I have never had a Professional Cleaning service do that.Services: Laundry wash & fold
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May 2023 by Sabah Shaikh
We gave a suit for dry clean & press on Monday and the lady promised to give us on Thursday since we had to wear on Friday. Upon calling them on Thursday they s its not here yet and if it doesn’t come u can get it on Saturday. When i insisted i needed it today she began to hurry . I went there many times during the day so that they get it on time . They told me to go get it from Lodi , i said i dropped it at elk grove so i will pickup from the same location. I can’t drive to Lodi. Upon insisting them so much they made the driver go pick my suit from Lodi. I got it last minute when their shop was about to close at 5:30 pm. Extremely bad service, no professionalism, the worker kept calling the lodi office and the owner but they stopped receiving her call . I called lodi office and they didn’t receive my call either. When i called from a new phone number they received the call within seconds. Never trust them with the date they agree to give u back . Poor communication, worst customer service . When the suit came , the shirt didn’t looked ironed, even the employee agreed. She told me she will get me the refund from the owner but I haven’t received any email or call from them. I will never recommend them to anyone and never use their service again . The worst business i have ever metService: Ironing
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April 2023 by Cameron Brooks
I brought a suit and a bridesmaid dress in 5:00pm Monday and I asked if it could be done by Thursday for a wedding my wife and I had this Saturday. I spoke with Shirley, she said they will try their hardest but no promises with such short notice. Shirley was wonderful and called me that it was ready to pick up Thursday afternoon. Wonderful customer service. This is now my go to place for my dry cleaning!
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March 2023 by Mark Day
The intake was a positive experience, as this was my first time using this company. Though they were four days behind from when they promised, the individuals kind and pleasant. When I went back to get my clothing, they made a mistake and charged dry, cleaning fees, over double the cost. A problem be quickly remedied.They sent some of the shirts back, as they didn’t get medium Starch requested. Sadly, I didn’t notice when I paid, they charged me twice for those shirts. And the gentleman I spoke to on site was defensive and wouldn’t give me a receipt. This is not an upstanding business and not typical of the other good dry cleaners in elk Grove.Services: Laundry wash & fold
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March 2023 by Ana G.
Took my wedding dress there and they gave it back still dirty. They had it for 3 weeks. Still they charged $150 for doing nothing to my dress. I was able to clean it at home easily which is what I should have done.
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March 2023 by Oleksandra Yanovska
I am taking my business there all the time to do laundry. Always excellent service and quality. Any questions or issues could be resolved really quickly. Definitely recommend
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February 2023 by Donna Aragon
Took my wedding dress and reception dress here for cleaning, fixing, and preservation.My reception dress zipper was broken and they were able to fix it! Received this back in a timely mannerI wanted to preserve my wedding dress and it took almost a year to get it back. But it was not a hassle. The staff was really great communicating with letting me know why it wasn’t available for pick-up yet. No complaints.Services: Wedding gown preservation
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January 2023 by Pernia H.
I have mostly stopped buying garments that require dry cleaning because of costs, but my favorite green coat was stained. I picked up a painting project from my children's school and the thick paint had not dried and stained the coat sleeves. I did throw it in the wash and the paint had stained. I took it here and just picked it up today. No stains and kind friendly service. I recommend.
