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February 2024 by Roxy Love
We are on to you, my husband went in trying to pay in cash twice, after two days. You made up some stupid excuse that you still can't take cash, if you can take credit you can take cash. Me and my husband will never go paper cashless. If this isn't fixed mycnext month, we will find another cell phone provider. Or stop lieing to your customers and tell us your going cashless. I'm not paying online again, FIX IT OR GOODBYE. My husband and I hate liars.
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February 2024 by Shalim Zamarripa
The short bald dude that sold me my phone lied to me telling me I needed a certain charger for the phone and basically u paid 40 extra for sum I didn't need,location is dirty and that worker is a lying bum
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January 2024 by Javier Blanco
Worst customer service, what cell phone store sells phones but never has them in stock is this store, waste of time
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January 2024 by Mike Mouser
Nice people working there. Just run low on products at times.
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April 2023 by Vada D.
Rude employees! Wouldn't give my elderly aunt a chair to sit in cause she was hot and out of breath , never enough employees in store
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January 2023 by Hasina Grundy
Our customer service agent, Marianna was excellent she was extremely professional and very efficient in porting our phone service over from AT&T. She was very kind and we are sooo happy about the switch. Thank you ?? Marianna.
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January 2023 by Johnny N.
Terrible service! Came there on New Year's Day around 12pm and the lady working there completely wasted my time! Bought a phone from Best Buy and came there to get it activated and she tells me the phone doesn't work and told me to bring it back to Best Buy. I bring it back to Best Buy and they tell me it does work and one of the associates even puts his metro pcs SIM card to show me that the phone works perfectly. I then go to different metro pcs and got the phone activated in ten minutes. She obviously either doesn't know how to do her job or doesn't care! Either way she needs to be trained or fired! Never going back there again!
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November 2022 by Jesse Benton
Horrible customer service. Came in at 3:54 today and they were super rude saying they close at 4:00
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October 2021 by Rutila Trevino
Amazing customer service by tony, I like coming to this location. He is very professional, the store is really clean and organize. I will definitely recommend this location to my family members. Great customer service.
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September 2021 by Mexi Nica
Mauricio was really welcoming and informative, very good customer service i will be back next time for sure.??
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September 2021 by Carina Z.
I went in looking to make some upgrades on my phone and purchase a new case and was warmly greeted by a young Hispanic employee with long hair, he had such a personable demeanor I believe his name was Juan! Juan made the process so incredibly easy and made some great recommendations on how to make sure my phone was insured and what accessories would work best with the new iPhone I was purchasing. Will 100% be back to this location
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August 2021 by Barbara Moseby
Tony was AMAZING!!!!! He went out of his way to really help me with my new phone service. He is sooo NICE, PROFESSIONAL & extremely PATIENT!!! This guy needs a RAISE! Thank you all for hiring such a wonderful employee. He again was extremely HELPFUL ?
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July 2021 by Linda Nguyen
Viviane and Tony were the bestViviane the number one the best
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June 2021 by Mary Jane Lemire
What a great store! Juan went above and beyond in providing exceptional customer service. He helped me with everything I needed on my phone. Will definitely be back.
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June 2021 by Marlin Palmer
Juan was very helpful. A gentleman and very kind.