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March 2024 by Marsha S.
Went to O'Reilly Auto Parts store, Counter#554933. Spoke with Parker regarding my air filter needed. He was so courteous to explain it, and he even checked mine for me, and put it in. This is at the store at 6628 Laguna Blvd. Elk Grove. My compliments to Parker. That meant a lot, especially since I had an injury, and was difficult to get around. However, Parker did it with kindness not knowing I had an injury going on. Definitely, need more people like Parker.
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February 2024 by MJ
O'Reilly always comes through, they have the part I needed, and recycled some old oil.
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February 2024 by Cherry M.
I had the worst commute home! Heavy rain and flooding on the fwy. My driver side windshield wiper flew off on the fwy and yesss that was scary. I pulled over at the next exit where I'd be safe and that was well lit in front of a business. I was on panic mode and I had to figure out how I'm going to get home in this pouring rain. I called roadside assistance and my boss. I was able to get my car towed back home in the pouring rain. By the time I got home the rain subsided and my boss recommended that I go to O'reilly's and I could possibly make it before they close. I made it there 30 minutes before they closed and thank goodness the rain stopped. The gentlemen in the store helped me pick out the wipers and helped me install them. I have no idea when it comes to picking out car parts and installation so this was great. So glad I didn't have to call out from work the next day.
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February 2024 by Michael W.
I have come to this O’Reilly Auto Parts more than any other auto parts store combined together in recent years. The store is organized very well. I can find the items I need in a short time usually. The salespersons behind the counter are willing to help if needed. The parking lot is safe and has available parking at all times.
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January 2024 by Heather O.
Rafael just gave us superior service, going above and beyond for my partner and I, two people off the street needing car advice. We’re very grateful and would not hesitate to seek advice in the future from this shop.
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January 2024 by Denise Smith
Josh was extremely helpful and friendly. His customer service was great with his willingness to help, and do it with a friendly smile.
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January 2024 by Phillip B.
They put product with wrong price and then argue that it's not there fault and won't honor the price they put on it this is some bs they act like you're the one that put the wrong price I'll be staying away from this store
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January 2024 by Rohullah Mayar
Great customer care!
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December 2023 by Shane Ford
Great place for bits n bobs
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December 2023 by Veronica L.
Received a gift card so I popped on in. Friendly service, very well stocked, everyone was helpful, clean kept store.
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November 2023 by Shawn White
Always very helpful!
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November 2023 by Mariachi Mexcali de Sacramento
Excellent
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September 2023 by William Green
I had a couple of rotors resurfaced there and one of the rotors had a vibration cut on it. When I brought that up, I was told the rear rotors sometimes do that! He didn't offer to make it right. They also didn't put a non-directional cut on the surface either. Not a professional job on this one!
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September 2023 by Maria Zearing
I prefer O'Reilly in general compared to other chain auto parts store. And I really like the guys that work at this one on Laguna Blvd. Friendly, helpful & professional.
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August 2023 by Derrick Mullin
So disappointed in today's visit to O'Reilly. The young man that "looked after me" after I had to approach him, acted like I was speaking some foreign language when I asked for an A/C recharge kit. After that I was treated like an idiot even though I had explained I had purchased a similar item about 2 years ago. Did I mention that I was the only customer in the store and there were two people standing behind the counter talking with one another. He didn't bother to tell me there was a core charge I would get a partial refund when I brought back the can until I specifically asked, I used to get treated great when I went to O'Reilly but I guess things change. I will be going elsewhere for now on.
