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January 2024 by Toni Thompson Brown
This isn’t about the quality of cleaning but resolution of lost items:I’ve been coming to this cleaners for many years. For the most part, I have no complaints but I will suggest taking a picture of clothes when you drop off. Also, compare picture to what you pickup for verification. I’m saying this because I dropped off a blouse but never got it back. I recall them applying tape to the various spots needing special attention; however, they weren’t able to locate it. The manager told me that they counted the number of hangers and it tied to the receipt so unless I got someone else’s items, I’m just out of a blouse. It was a new blouse that I had only worn once then took to the cleaners. I suggested they look at the cameras to verify me dropping it off but was told the cameras don’t currently work but new ones were being installed soon. Overall, I think the cleaners does good work but disappointed in their response to my lost blouse.
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November 2023 by Kang Ali
I have been coming here for about 7 years now. Small family owned business. Owner is friendly. I only use them for dry cleaning and it gets the job done at a good price.
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November 2023 by Wafflehead Syrup
Advertising alterations in the website once you take the time to haul your stuff in there they tell you they don’t do alterations. Waste of time.
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September 2023 by Heidi Murphy
This place does a great job. Very friendly customer serviceServices: Laundry wash & fold
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September 2023 by genevieve gray
On website advertising alterations service with a price list and go there to get jeans hemmed and they said Sorry they don’t offer that service. Website needs to be updated. Deceiving information on website and limits your capabilities in services as a cleaner.Service: Ironing
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September 2023 by Lynnette Odd
Hoping to upgrade to 5 if they can remove makeup off of my jacket.
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June 2023 by P L.
If i could give them a 0 i would. They damage some of my items and lost some too. They did not try to make it right. I been coming for years spent hundreds of dollars the owner didnt care. The workers will lose your clothes maybe steal them i dont know. My items were never found. DO NOT COME HERE HORRIBLE CUSTOMER SERVICE! HORRIBLE SERVICE.
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May 2023 by Mel M.
Quick and friendly service. Pricing is fair and the clothing clean. Easy access parking. Best time is to avoid very end of day and first thin in the morning when commuter pick up and drop off their laundry
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March 2023 by Azita R.
Have been using them since 2003 when we first moved to Elk Grove and the service has gone down considerably. I've never had any problems personally except for one occasion when I had to wait 20-30mins to find my shirt that was misplaced. But I've seen when I've been in line and some customers are treated so rudely. Really wish it would turn around to the service they provided back in the day but that ship may have sailed.
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February 2023 by Naveed Akhtar
Great value and great customer service
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January 2023 by Angela A.
Genuine and friendly customer service, almost like family to me, that's literally how long I have been coming to this place. I know I can rely on this establishment to take great care of my garments. Prices are the best in town.
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June 2022 by George Saudi
Very nice staff. Prices are great. You have to make sure they understand you when you specify special instructions.
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June 2022 by Christian American
Great service, great price. The owners and staff are accommodating and friendly.
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May 2022 by DavidC EG
Then taking my shirts and other laundry to Park cleaners for probably 7 8 years and I'm quite happy with them.
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April 2022 by Oscar D.
Have been going here for years with success but lately clothes are not pressed properly. Wrinkles are pressed into shirts and creases are not added although on the receipt BUT I have also gotten another customer's name and phone number on my dry cleaning twice now. I will not post photo here but texted the customer and she was also pretty upset, not good in my career field. I mentioned to the owner, Chris about creases and still not done correctly. I talked to an attendant, Regan and asked for the owner to call about other people's identity being passed out and she said they're not going to call. Victor and Alexsia are the employees who gave me another customer's name and phone number. Mistakes happen but for the manager to not call and address shows a lack of concern. Cheap price not good service
