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February 2024 by Steven D.
PETS TO GO is a delightful haven for pets and their owners alike. Walking in, you're greeted by a warm, welcoming atmosphere and a team of friendly faces, with Paula leading the pack as a standout for her exceptional thoughtfulness and knowledge. The store may be modest in size, but it packs a punch when it comes to offerings. For dog owners, the pet bath is a game-changer, even accommodating larger breeds like my 100lb husky. It's a relief to have a spot that makes bath time a breeze. The selection of dog food is impressive, and what sets PETS TO GO apart is their return policy - if your dog doesn't take to a particular brand, you can easily exchange it for something else. This flexibility ensures your furry companion gets the best nutrition without the worry of wasted purchases. Beyond dogs, PETS TO GO caters to a variety of pets. For feline lovers, there's a range of toys, treats, and essentials that are sure to delight your whiskered friend. The store also caters to reptile enthusiasts, with a selection of terrariums, heating lamps, and substrates to create the perfect environment for your scaly companions. Bird lovers will find a haven as well, with a variety of cages, perches, and bird feed to keep their feathered friends happy and healthy. What's truly commendable about PETS TO GO is that it's a small business, meaning every purchase supports the local community. Shopping here isn't just about buying pet supplies; it's about investing in a place that cares about pets and their well-being. If you're looking for a one-stop-shop for all your pet needs, with a friendly staff, great products, and a commitment to customer satisfaction, look no further than PETS TO GO.
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February 2024 by Camille W.
I'm so disappointed in this location. This is my normal go to when my dog needs washes in between her hair cuts and baths from her regular place. I have always enjoyed coming here. It has always been clean and has all the items you need to wash your dog. Today was different. I call at 1145am and ask if they have any appointments today. The young lady said noon. PERFECT! I rush over and they are ready for me. Always amazing customer service. I get in the wash room right when I get there. It had a lot of hair all over from another dog on the floor and kind of all over. Okay not the cleanest but I get it it's a dog wash room. Fine. I then pick my dog up to put her in the bath and there is hair all in the tub. I'm already here so luckily they have spray, I had to clean the tub and the area around it because there was so much dog hair. Okay that's fine maybe a one off. I've never had ever experienced that but I cleaned it up myself. It was a good amount of hair to visibly notice. I continue to clean my dog and wash her. We get done and I go to use the hair brushes they have (they have always been cleaned every single time I have gone in no matter what time of the day). I pick up every single brush and comb. Filthy. Filled with dog hair every single tool. I walk out and show the front desk young lady. She looks me in my face and says we always clean them but if you want to buy another one. I said no these are ALL completely dirty. Dog hair in every single one. She looks at them and says oh they and says she will clean them. I don't know how she "clean" them but it still had dog hair and said. "Well I did my best but we have so many washes you know." I don't know. I've never not had anything but clean brushes here. I just did not use them. I am just really disappointed and not sure if I will be back here at this location. I hope they see this and retrain their workers to make sure things are properly cleaned. That's all I ask.
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January 2024 by Shelby G.
Kudos to Pets to Go on Laguna Main for their wash station/room set up, thinking of everything, plus the clean up afterwards for under $20. They have a raised tub with handheld shower wand, ramp for dog to access tub, shampoo, scrub brush for washing, towels, apron for me, dryer, brushes, cotton balls, wet vacuum, and treats. They get my 5 star review for self washes. Their customer service is amazing! Easy to book an appointment and change it. They are open 7 days a week. They also stock treats, food (fresh and dry), toys, and do much more. Their store cats are awesome, too!
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December 2023 by Amanda B.
We love shopping local! This store has a great variety of chews and treats! My dogs cant eat boutique food but this place has A LOT of options for chews and treats and toys for us! The cat on the tower needs his own tip jar
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November 2023 by Veronica L.
I really love this place. Family owned and you could feel the welcome as soon as you walk in. Lots of options for your pets needs. Even a doggy wash station. They even carry raw food for your pup if you feed a raw diet. They always have sales so that helps
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September 2023 by Antionette Kuhnert
Love this pet store. Staff is always so very knowledged
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August 2023 by Alvin F.
After getting a dog, I always thought I'd be buying things at the big chain pet stores. After doing some research, I knew I wanted Stella and Chewy Brand food for my dogs. I searched around and came across Pets To Go. I met Jeremy and Pam who were very friendly and informative. More than a year has passed, and the Pets To Go team have always been very helpful with all my questions. The store itself is perfect size. They have the essential items needed to take care of your pet. They have 2 locations, so if one location doesn't have a particular item in stock, they can get it from their other location. Or just drive there, it's a nice straight drive down Elk Grove Blvd. Oh and guess what? If they don't have something you're looking for, let them know and they can most likely order it for you! Pets To Go is a great local family owned business to get your pet essentials. Go and support this awesome pet store!
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July 2023 by Tracy Lee
One of my most favorite little pet stores. They have a self service bath for $15 where they provide treats, soap, scrubber and a doggy hair dryer. The bath is at waist height.They have store kitties that are so chill and hang out. They will let you pet them. Sometimes there are kittens for sale. They also have birds, lizards and guinea pigs.They have a good selection of dog/cat items, boutique specialty dog treats and carry CBD products.Very friendly and helpful every time we come in.
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June 2023 by Mega M.
This place is great, and I take part in the 6 month dog washing. This is my second time getting it and I will hopefully never have to wash my dogs at home.
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May 2023 by Angel E.
Favorite place to spend 365 days a year at The service is stellar and they treat you like family
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May 2023 by Vita S.
Pets to Go is my favorite pet store. Family owned and operated. They always provide the best customer service, are always friendly and so very helpful!
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March 2023 by Kersten Pankatz
We’ve been shopping here since they opened.Always a great selection of healthy foods for our cat and dog. Friendly and knowledgeable staff. Came here today to use their self service dog wash. So much more convenient than trying this at home. We love supporting our local businesses!
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February 2023 by Miyako K.
Our go to place for our pet wash. Only $99 for 6 months unlimited. The only tedious part is that you have to schedule your time before hand. We get an hour each wash. It's nice when you don't want to dirty your own bathroom.
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January 2023 by Janet Y.
Lovely community pet store - they are able to order things you may need. We needed Flightless fruit flies for our geckos and they ordered it and we got it a couple of days later. Would recommended checking there for all your pet needs...and support local!
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December 2022 by Shannin N.
Pets To Go is an all around wonderful shop! I have been coming here since we moved to the area in early 2021. Before moving here, we usually went to Petfood Express, ordered on Chewy, and online stores. Pets To Go carries many great brands and whatever they don't carry regularly, we are able to put on a scheduled special order. I love being able to get all of our food in one place since we do get some small/boutique brands/flavors, instead of having to order from multiple places. The staff is super friendly and remembered me and my partner after only a couple of visits, even when we came in separately and in masks. :)
