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September 2023 by Cory Kennedy
Today, my husband and I had a rather disappointing experience at Pro Nails, a place I've frequented for the past decade. We arrived at 11:30 am and requested two pedicures. They assured us they could handle our request, and by 11:40 am, we were seated and ready. We both opted for Pedicure #5, which was priced at $50 for a 50-55 minute session.While my husband's session began promptly, I found myself waiting until 12:10 pm with my feet in increasingly cold water. The owner eventually approached me, explaining that they had to address another client's nail issue and that the staff working on my husband would attend to me thereafter. Given our tight schedule and lunch plans, not to mention the delay's inconvenience, I chose to forgo my session since we had lunch plans after.I wish they had been upfront about their ability to accommodate both of us simultaneously. Unfortunately, this visit has soured my impression of Pro Nails, and I don't foresee returning in the future. Transparency is crucial in service industries, and it was notably lacking in this instance.
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May 2023 by Keshia Dydell
Ivy is the best i relocated and everytime i touch down I’m going to EG to see her! Hands down the best prices reasonable
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May 2023 by Melanie C.
They said they could not do my nails acrylic French tips and that they were only able to get my toes done ... that there was emergency that someone is I'll or hurt .. name was tiny ... and I went to OPI nails before this and they same the same thing in Elk Grove
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March 2023 by Teresa Wilkinson
I love the ladies at Pro Nails. They do the best job!!! I won't go anywhere else!! Go to Pro Nail on elk Grove boulevard in elk Grove!! You'll love the job they all do!!Services: Acrylic nails
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February 2023 by Carol Kearns
Love Pro Nails! Have been using their services for over 15 years! Kim is the best!!Services: Pedicure
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February 2023 by Jennifer
Nice staff, excellent service! Kim you are incredible!!!Service: Pedicure
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February 2023 by patricia johnston
Nancy is really great she does a good job
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December 2022 by Maggie Campos
Nancy is the best, no pain on my ingrown toenails . On my first time visit and not my last.
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July 2022 by Lisa V.
CUT 3 TIMES!!! My daughters went to have a girls day and 1 of my 2 daughters had a woman that cut my daughter 3 TIMES!! When she did it, she laughed!! Laughed that she hurt someone. She still charged for her. This is unacceptable!! NEVER AGAIN!!
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June 2022 by Joanne R.
Great service! Love it here. I took my mom and she said she love it as well and will definitely come back! I got dipped manicure came out to $40, no design and #3 pedicure that was $40 as well comes with the paraffin wax and a 10-15 min massage. Love it! Cant wait to come back!
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April 2022 by Bay Chin
The little old man that works there is extremely rude and unprofessional. Was disappointed in the service!Service: Gel manicures
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January 2022 by Jenn N.
I've been going here for years now pre & post covid! I only go here for the pedicures so my review will be based on that. I've had a few people but my favorite is Nancy so I always try to book with her. She's super sweet and friendly. She also gives the BEST feet massages during my pedicure. Their pricing is very affordable / reasonable, starting at $30 to $60! & it's an additional $10 for gel. I always get #4 or 5 + gel because I love the longer massages. The wax & hot stones feel really good. I definitely recommend this spot for pedicures!! The rest of the staff is super nice too :)
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November 2021 by Kamla D.
Very nice to our family. My grandmother and Auntie always come. Dahlia and I come to support them as well.
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October 2021 by Reena S.
great great great nail shop!! great price great service and super duper massage chairs!! ask for kim for hands and nancy for toes!!!!!!!!! Woowooo!!
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September 2021 by Jessica O.
This is my third time coming and and yesterday I was helped immediately by Kim without waiting at all. Kim is very nice and amazing work. I am glad to finally find a solid nail shop.