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November 2023 by Kang Yang
My go to service center! Jack, Jackson, and Tai assisted me with my visit today. They are very professional and work quickly and efficiently to ensure that my car is taken care of. Come check them out, you won’t be disappointed!
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October 2023 by Connie McDonald
Very professional, fast & efficient.I had an oil change & they hooked up my gravel guard that had fallen underneath the car.. they are friendly & know what they're doing..
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October 2023 by Choua Moua
The guys are always friendly. They always get my oil change completed in a quick and timely manner and never pressure me to get anything else done on my car.
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October 2023 by Rafael Michel
Great service! Very knowledgeable. I was in and out in 20 minutes! Provided Professional Customer Service. Thank you Jackson!Services: Vehicle Inspection
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September 2023 by Mary Ellen Grayberg
They are always helpful. They fill my tires for me every month. Polite & professional.
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September 2023 by Ju Ka
Called ahead and came in when there was no line. Took 40 to complete the synthetic oil change for $89.99. The location has a TV and lounge style seating.
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August 2023 by Tina N.
I initially went to the Honda dealership to try and get an oil change but waited in line for about 10 minutes and left without recognition or help. Ended up going on yelp and found this place down the street and decided to try it out for the first time. Walked in and was greeted right away by Jackson. He was very welcoming and kind. He was professional and attentive on what needed to be worked on with my car and they didn't try to upsell me on unnecessary things like most places do. I walked in without an appointment and luckily there wasn't a wait considering it was the weekend. I came in later in the evening and was able to get in and out of there fairly quick. There was a long line for their car wash, so don't get confused thinking it's a line for the oil change/car service :) Highly recommended this place! I will definitely be coming back.
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August 2023 by Aidan Bowcutt
First time stopping by, just needed an oil change, staff was super friendly. Relatively fast and very clear of what everything cost. They offer a free wash for any of there services, although line was packed. Also liked that they will still honor the wash if you don’t decide to do it right after the oil change. Will probably be my go to oil change for now on.Service: Oil change
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August 2023 by Bruce L.
I was helped by Jackson for my oil change and he was super helpful! I was in and out within 30 minutes. Best time to come is probably around 10am on any weekday.
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August 2023 by Nancy Johnson
UPDATE: I got a call today from the manager at Quick Lube after he saw my review. He took the time to call, ask me about the situation, try to understand what happened, recognize that I've been a customer since my car was brand new and offer better customer service in the future. What more can a customer ask for? I always say in my professional life that you don't know anything about a person until you have a conflict. I appreciated the time that was taken to understand my original review. This made Quick Lube go from 2-stars to 5 for me.My original 2 star review: It's been bugging me since my oil change last month. I was in a hurry and paid the higher price of $196.05 thinking maybe it was inflation? I should have asked why it was so high at the time. That's on me. But I'm putting bills away and see the receipt. The receipt says: "Customer Request Perform Crank Case Cleaning Service" for $119.96. I can assure you if I knew a "cleaning" would cost me that much, I wouldn't have agreed to it. I don't recall being asked this question. I certainly know I wasn't asked with a "this will cost you $120" because I would have said "no". I don't plan to pay $200 for an oil change in the future and I sure hope my crank case is really, really clean.
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August 2023 by L S.
Jackson & Team was Quick, Convenient, Cheerful, Friendly, and Super Communicative over the phone and during service. My vehicle was service upon arrival when I had visited 3 other location prior to Nissan Quick Lube if Elk Grove and all other locations had quoted me a 2 lhour wait time for just an oil change.
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August 2023 by Thanh T.
Had been putting off my oil change but my light turned on as I was driving to Sac to visit the fam. So I needed to find somewhere open that would be able to take a walk in before I left! Quick Lube was great! Walked in no appointment. They got me in and out pretty fast for a Saturday morning. Prices seem typical for the area. The workers were super friendly and nice. Everything's been running smoothly!
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August 2023 by Gabe W.
Having an E46 BMW M3, it's a bit hard to find places besides the BMW dealership that will do an oil change since they don't carry the oil. Quick Lube was kind enough to tell me I could bring my own oil and filter and change for a reasonable $40. Jackson and Jack did a great job in filling up my car in a timely fashion. I think I was most impressed by their thoroughness. As I was driving off the lot, they did one more check on the gasket and found that it was leaking, seemed like the filter gasket O-ring I ordered off of Amazon did not fit properly, so they exchanged it with my old one. Overall great service, would come again.
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July 2023 by Bernice De Anda
They were Fast, answered all my questions. I'll be back when it's time,same place same time.
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June 2023 by Aryan Saini
Manager is a great and friendly guy. Car wash and vacuum station quality isn't perfect but I see they are making upgrades to it soon.