-
November 2023 by ashley lichtenberger
I love quick quack! Such a genius idea. I’ve had there membership twice; the first time I ended up not using it so much and went months without using it at all and when I contacted them about the several months in a row that I was charged but did not use the service, they refunded me with no problems. Just boom, here’s your money back. And for that alone they deserve 5 stars because it is never that easy! But also I love their service and I am again a member and using my membership regularly.
-
November 2023 by Dave O.
Davinia was and is absolutely amazing. She was the first Quick Quack worker who helped and provided so much good energy. I’m going to come back to this location just for her!Location 2629
-
November 2023 by Stephen A. Vrismo
Armed in advance with distressful memories of a previous poor experience at another Quick Quack location (Lodi), I had an otherwise great experience, outside of my own, impolite behavior.The actual car wash was excellent. I had to ask to take a second trip through their wash tunnel, but that was because of an error I made -- I "drove" through, rather than let their devices pull my car slowly through the cleaning process.I have a severe reaction to things like perfumes or chemical scents. I NEVER allow full-service car washes to spray any sort of "air freshener" in my cars. I have to say that the soaps Quick Quack uses to clean cars with has a very pleasant scent, and one that doesn't cause me to have an asthmatic reaction. More to the point, a bit of the scent entered my car through the air vents, and lingered for a few days. It was nice.Back to the human elements -- the person on duty who seemed to be in charge of things was great. To be honest, I was in a bit of a "mood" when I arrived. (Check my review of the Lodi location to learn more.)I undeniably arrived at this location with a defensive attitude -- expecting difficulty, I imagine. The young man I was being rude to was absolutely unreactive to my temporary behavior. I suddenly realized that I might have been looking to make trouble. Bluntly, I was being a total jerk.However, this person's calm, professional demeanor instantly opened my eyes to MY bad manners, reminding myself that he was in no way connected to a poor experience several weeks earlier at a different location.He was absolutely unwilling to acknowledge my poor behavior, which, again, is evidence of maturity beyond his years. What a very nice young fellow!He listened to my apology and the reasons I arrived at his location expecting the worst. Instead, I received their very best. Although this location is a couple of dozen miles out of my way, this is the place I'll return to often. Located at an offramp, and very convenient, I'll be returning because of the people there.
-
November 2023 by Marjan
Davinia was so incredibly helpful at location 2629! She made our car washing experience amazing. She had such great energy and made our night!Service: Vacuuming
-
October 2023 by D F.
I really like this location over all the others I've been to when im passing thru. But they close early sometimes, which is frustrating. The workers really aren't sociable, and for some weird reason, they are all wearing masks outside, so they don't seem very welcoming.
-
October 2023 by Libby O.
Quick during the weekday and friendly service. Appreciate the free vacuums and wipe station. You can save money by checking their social media and subscribing to emails so their $30 wash ends up being half the price. Overall, great for a quick wash!
-
October 2023 by Todd Price
Jess was a prime example of what customer service should be. She was most capable helping us with our account. We explained this car wash leaves spots more so than other Quik Quack locations and she has same isssue. She has brought this to the attention of management. Cuddos for being honest.
-
October 2023 by Elvia C.
The vacuums are still not working. I'm having to move my car multiple times to get to a descent vacuum.
-
September 2023 by Ryshelle Hubert
We love this car wash! Jess is always amazing and goes the extra mile for my kids, putting smiley faces on their windows. They are all nice, efficient, and easy to work with. Keep up the great work!
-
September 2023 by Tyche Teague
Marissa and Gabriel were excellent and very friendly. They were out there working hard but would recommend coming to this one on East stockton in Elk Grove anytime. Thanks for such fabulous customer service!
-
September 2023 by Marc Thomas Valdez (MTV)
Aly, Jess, Arissa I think are their names? They were so nice and helpful before the wash and after when I was cleaning my car. Excellent service!
-
September 2023 by Bianca Zuniga
Jess and Allie are amazing at what they do!! They were super friendly and helpful to the questions I had!! I love this quick quack!!!
-
September 2023 by Mike Lalas
Aly and Jess have awesome customer service. They were super friendly. We need more people like them in service industries.
-
September 2023 by Ryan Malonson
My vehicle is squeaky clean and ready for date night. I’ve been to many Quick Quack locations and love their excellent service attitude and quality of the service provided. This location is no exception. Top notch service and a good value for money spent!
-
September 2023 by Matthew Pi
Armando was super helpful and friendly. This location has great staff and it's less busy. I recommend quick quack to all my friends since it's affordable and your car comes out clean.
