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January 2024 by Lori LUTZ
Clean, easy to find what you need. I've been shopping there since it opened. Know a lot of people there and like them.
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December 2023 by John Shook
Great store and staff. The Director Lucas is always supporting our community. We shop for needy families every Christmas and Lucas is always eager to assist us. Thank you Belair for having great staff and leaders in your store.
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November 2023 by John Flatland
Goodmorning to whom it may concern i would like to thank bel air bakery manager Mrs lynessa at Belair store at watermanrd and elk grove blvd for stepping up for a mistake made on an order for my wife's 60 th birthday and made her a cake personally .she is an awesome person and great manager belair is blessed to have an employee as great asher thanks Belair for having employees like Mrs lynessa in your family .what an awesome experience i had .John
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October 2023 by Jaxxon T.
I have 2 toddlers who only drink a specific brand of milk and it has been a challenge for me to locate. However, this Belair location is always fully stocked! This Belair location is quieter than most in the area and I find the workers here most pleasant.
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October 2023 by Stacie B.
The store has really gone down hill. It was dirty and grimy at the self check outs - like the surfaces hadn't been sanitized or wiped down in days - very gross with died milk and smears all over everything. Not good when buying food! The floors are filthy. The shelves are not stocked well and half the items I went there for were completely gone (half and half). The produce didn't look very good. Can't tell if they just don't stock things well for fear they can't sell it since it's gotten so pricey or what. Just not a pleasant experience going in there anymore. Sad. I used to work for Bel Air years ago and that store would have never passed muster back then. I think the manager needs to put some work into the store.
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October 2023 by Rahkeem Hill
Good store and excellent employees, there are about 2 employees who need better people training other then that everyone else is pretty cool
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October 2023 by Al S.
The sign placements for sale items are continously misleading. If you can't fit the sale sign directly under the sale product, either move the sign or move the product, or just don't put the sign up at all. The sale signs often don't align with the skus at the register. I have to take pictures to show the cashiers at check out, even walking back to take those pictures myself. The app doesn't work. One time they wouldn't give me the sale price because their app wasn't working. Reliance on the app is also bad for older customers who don't use smart phones. Some staff members care about the customer shopping experience, some managers there don't. This store is close to me, but I drive farther to shop elsewhere when I can.
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October 2023 by Chris D.
Man this bel air is not helpful to people at all, so rude, lack of communication etc. I Called and ask for a bunch of items to see if they still had it in stock and I was told over the phone "yes we do indeed have those in stock it'll be on aisle 1,10,13" When I arrived there, there wasn't literally none of the items I was told was there, the manager Greg was such a smart mouth saying "well if it isn't there it isn't there I don't have control of the people over the phone I'm sorry they didn't know if certain items are there" I understand his point of view but there wasn't any need to add extra smart mouth words telling me what to do next time, I called on the phone to save time. Such a bad place for any groceries etc.
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August 2023 by Michelle Boynton
The review is for the deli department only. Last week, I placed an order for a sandwich combo. I chose the veggie salad as my side dish. Upon arrival home, I took a bite into the salad and something weird was in my mouth that was inedible and hard. I removed it from my mouth and discovered a weird piece of brown chip. I can't quite figure it out (see photos). I am not sure if it is cardboard, paper, or something else disgusting I don"t want to know. Upon inspection I found a total of 3 of these weird brown chips. I threw it out immediately. I did not return it to the store because I did not even want to take another chance. I did not request a refund because hey it's 1.99 but I won't ever purchase anything out of the deli counter again. Beware and inspect your food before you attempt eating it.
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May 2023 by Serena R.
This review is for the floral department. I used the floral department for my wedding bouquets, boutonnières, corsages, head table center pieces and bulk floral for my other centerpieces. Katie was awesome throughout the whole process and was always keeping me up to date on the status. When I seen the floral that was put together for me I was shocked at how absolutely beautiful it was. It exceeded all of my expectations. Beautiful floral for half the price of a florist. Highly recommend working with Katie on all your floral needs.
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April 2023 by Farhod Kalonov
The place is great, and the customer service needs improvement
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March 2023 by Harry S.
Clean, friendly staff, just your usual neighborhood grocery store. It's the closest around near the Waterman Rd & Elk Grove area.
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March 2023 by Mary Wood
Customer service speaks why they are the best.
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February 2023 by Lexi H.
The Meat Manager and meat department are always AMAZING, they are kind, courteous, clean and always go the extra mile when you are in need of something specific or if you ever have any questions!
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January 2023 by bee dia
Nice and clean store. The service here is good. They pretty much have everything you need. A couple produce were expired but I was able to exchange them with no problem.
