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March 2024 by Franklin Paulino
Katy was extremely helpful and informative with the product and the “Fit” experience.
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March 2024 by Sean Bernardo
ZYA was amazing! He was courteous, attentive, truthful, honest, and easy-going!
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March 2024 by Ian M-C
Walked in with little spare time, not expecting to find the right pair of boots right away but Eric got my input and really sold me on a pair. I love my boots and plan on going back for custom soles. Great team and atmosphere.
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March 2024 by John Alford
I had an idea of what I was lookg for. The sails rep didn't make any suggestions or even look at my previous history. All she was trying to do was upset me on pads and oils.
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February 2024 by John Soderstrom
Quick, easy, efficient. Crew is helpful, friendly, and attentive.
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February 2024 by iftikar ali
Very knowledgeable staff member. Took his time in explaining. Awesome
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February 2024 by Bill Baumbach
Great boots and great service. Had my boots oiled up for free. Part of the great service.
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January 2024 by M.D. “Mush” Kemper
Great products and excellent pricing. Very good customer service. Thank you
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December 2023 by Seiya
Great experience here. First, I read the reviews and thought this would be a bad location to visit because of a few bad reviews, but boy, was I wrong. The sales guy Eric took care of me. He was a super nice fella, who knows a lot about workboots.. This is the spot, don't let a few bad reviews steer you away from the store. Go experience it for yourself, look for Eric! Thanks Red Wing EG
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September 2023 by michael Jimenez
It was a good experience for me and sales guy was very respectful. He also said he would let me know when my shoes were in and he did. They also waited for me a few minutes after closing so i could pick up my shoes. Thanks a million!!!
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August 2023 by Chris Her
I had a very bad experience with this store. I bought 2 shoes and 1 was on order. When I got and open the box they gave me a pair of shoes that was a try on shoe where it had scratches. Called back and ask why would they give me scratch shoe. Ryan who works there said they didnt check. It should have been new. Very rude guy never returning to store. Called corporate and they worked with me to get full refund. Very bad customer service maybe because of my ethnicity.
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August 2023 by Maximiliano Arevalo
Would give 0 stars if possible. Ryan is terrible and does not respect customers. He yelled at my father for inspecting his boots and letting him know one of the boots weren’t resealed properly on one side. Take your business elsewhere and avoid, 0 stars.
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April 2023 by Tommy L.
I'm not impressed by the service that they just gave me. I was bringing my boot in for a cleaning service that ALL the Red Wing offered! But there were 3 guys assisting one customer, and the two guys made it sound like a hassel to do a cleaning service. One of guys said they would do it this time, like he was doing me a favor. Why would I spend a couple hundred dollars on a pair of shoes, and this is one of the incentives that all Red Wing offers for the customer. I'm really not satisfied at all what they are doing here. I would take this post down as soon as they figure out their policy and the staff memebers know the meaning of customer service.
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April 2023 by JR GEE
LET ME START OFF BY SAYING WHEN THEY SCAN YOUR FEET THEN SEND YOU THE EMAIL THAT'S PRETTY COOL AND THE LADY THERE HER NAME WAS UMMMM KAYLA OR SOPHI OR IDK SHE WAS KIND OF OK THE LADY WITH THE LITTLE MUSTASH OR LIL BEARD I FORGET , DUDE WAS ALMOST OK BUT A LITTLE TO MUCH OF THE LADIES PERSONALITY ON YELLOWSTONE WHEN SHE WASN'T BUYING SOMETHING ,OR LIKE ON THE MOVIE PRETTY WOMAN. BESIDES THAT IT WAS NICE STORE, NICE SHOES, BOOTS ARE EXPENSIVE THESE DAYS. BUT I GUESS YOU GET WHAT YOU PAY FOR. TOP-OF-THE-LINE MATERIAL
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February 2023 by Johnny R.
I was expecting the worst with the really bad reviews. I got there around 1015am on a Saturday with a few customers ahead of me. I was greeted by Eric and after 10 minutes he assisted me at measuring my feet and walking pressure. He showed me and explained the difference between boots I was looking for. I picked some medium duty boots and he recommended some insoles. Katy rang up my order and with my employee work voucher they were a very fair price. I think 30 minutes was a fair time for $250 boots.
