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September 2022 by Me
I would never go here again or recommend this place, Pam is very rude unprofessional and lacks customer service skills. She changes the price from what she quotes you and does a substandard job if that, she treats the people she works with very bad as well, I know this because she does it right in front of clients.
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September 2022 by Eileen Harris
She changes her price without discussing with you and poor communication & rude
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October 2021 by Simarpreet Kaur
The workers at this shop are the friendliest and get along so well. The connection between the worker and client is immaculate. They give out good advice and make you feel like a new person EVERYTIME! I highly suggest going to this hair salon.
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August 2021 by Red
I love this place because it's the people here are nice and friendly. I get my haircut from a barber named Rich. He's really cool and is good at cutting modern haircuts.
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August 2021 by Debbie C.
I love the way Pam does my long wavy hair! She always does a great job and I am happy that her Salon is so close to my home. Highly recommend.
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August 2021 by Sandi L.
Hey if you want to look like a clown, go see owner Pam to hook you up. I've been going to her for years for cuts and have been growing my hair out during the past 18 months. I thought it was time to go in for a trim. I asked for a cut, go up to two inches off. She asked do I want layers and I said no. Well, layers happened, plus way more than two inches, more like 4-5 inches of my snipped hair lay upon the floor. I had also asked for brown underneath my blond at the nape of my neck. So one usually would take the last bottom inch or so of your hair at the nape of the neck and color away. I noticed she was talking with her coworkers and other customers and I asked her "aren't you going up a little too high?" as she worked her way to the crown of my head. She insisted no, it's going to look great. They say a picture is worth a thousand words. Check the picture Yelp readers, check this disaster out. I asked that she fixed it and she said she could put in a few foils of highlights. I'm not sure just a few foils of highlights at the dark part is going to fix it and we discussed it further and she insisted that would do it. While she did put in the foils of course they didn't come out very blonde and they were very sparse. Along the way she kept trying to redirect the blame. I went home and I put a few low lights in the top half of the back of my head to try to balance this thing out. I will not be returning to Pam, obviously.
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March 2021 by Vanessa Espinoza
The “stylist” ruined my hair. I had told her no layers and she layered my hair! My hair was very long passed my bottom and ruined it and left my hair above my shoulders when I had told her I wanted it cut below my shoulders no layers! She ended up cutting my hair shorter to hide the layers she had cut very very short when I specifically said NO LAYERS! Don’t come here please don’t put your hair at risk
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February 2021 by Amy M.
Pam is great! She is very accommodating, and will cut your hair exactly how you want it. On top of that, she gives the BEST shampoo and condition ever. I would highly recommend her to anyone looking for a stylist. :)
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January 2021 by Elizabeth Adam
Well... they do a standard job, BUT once my head was in the sink, I was informed there would be an additional $60 charge due to the length of my hair. Since we live in Carmichael and were already there, I agreed, but I wasn't thrilled. She did a standard job on the keratin, but was constantly trying to up-sell me on the services and products after telling me she was taking her daughter shopping later that day. It was a little too much. I don't like to be pressured to buy products when I go into a salon. Especially after I tell the stylist I already have the EXACT product they're trying to sell me and they continue on as if they don't believe me. (Its a 10 keratin leave in) I didn't like the sales pressure or the price increase. It should have been communicated over the phone that longer hair would be a price increase. So I won't be going back. Too far and unprofessional communication.
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December 2020 by Melissa S.
Went to Reflections Salon had a appointment with Pam. Went in and we talked about what I wanted done a color cut and highlight. The when it was time to start she had her daughter Ashley do it. She didn't even have her hair license she was only a apprentice. Pam did not ask me if it was okay her daughter did my hair or tell me that he daughter was not fully licensed. I found out one Ashley told me she was still going to cosmetology school when she was doing my hair. She said she doesn't want to go to school for hair and only doing it because her mom was making her she did say she likes to updos. her Pam had to come over and correct her during the process. Then it was time to cut my hair which I think it was her first hair cut Ashley totally messed that up and it took her about a hour and a half couldn't even cut my bangs straight. When Pam finally came over to fix it I had been there a total of more then six hours! My hair looked terrible I was so upset and Pam knew it she also charged me $10 more then what she had told me it was going to be. And that quote was for Pam to do my hair no a apprentice to do my hair you are not spouse to charge full price for that. I also noticed Pam doesn't treat her employees very well. I called back the next day and told het I was not happy at and there not enough highlights Pam did not care very bad customer service. I would never deal with her again! I could have stayed home and had my own daughter do that for me and saved my money.
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July 2020 by Nikki N.
Very disappointed. I came here the other day for a standard women's haircut. The stylist completely ruined my hair and gave me the worst haircut of my life!
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January 2020 by Nyla J.
Oh my god Pam is heaven sent ! I will be coming to her as long as I'm in the area ! She brought my hair back to life and gave me exactly what I wanted and envisioned! She is so so talented and on top of that she is so fun and I loved talking to her! Thank you Pam you are the best ! I will be coming to you for as long as I'm in the area !
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December 2019 by molly l.
Love getting my BBO from Pam the owner! I've been going to her salon for over a year! Initially I purchased a Groupon deal to get a Brazilian Blowout , to this day she still honors the Groupon price! Very flexible on getting into an appointment, highly recommend her services !!!
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August 2019 by Avi G.
I have been going to this salon every 2-3 weeks for my haircut for over a year now. And both Pam and Artika have been very good to me in terms of accommodating me in their schedule and the quality of the work. Speaking for myself, I think Pam is one of the best men hair stylist in elk grove. She is very courteous, engaging and accommodating to you hair style needs. Highly recommend!!
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May 2019 by Jasveer C.
It was a pleasure to have Tanya do my nails, I will definitely be going back to see her soon, she was very friendly and down to earth. Thanks again for your service Tanya!
